Direct Bikes  Avis 

Best moped! I was looking for a moped and they helped me right away. They know their stuff and replied quickly even out of hours.

Everything as described in the specs. I did my research and this is the best moped on the market. Quality moped solid build.

Brilliant scooter and company. My scooter arrived bang in time that they said it would. Smashing scooter, good price. After sales support is excellent.

Bought a panther moped, great customer service. Arrived quickly. Used for almost a year with no problem. Reliable and well built.

Super helpful and friendly.

Many thanks

Have been using my Python scooter for around 8 weeks commuting to work. Really good quality and helpful support. Thank you guys! :)

Excellent scooter. Exactly what I wanted.

Friendly staff. Quick to respond to my questions. Scooter srrived safely.

If you're thinking of going on two wheels this is the place to buy 👍

Order arrived as described, very well packaged in cardboard box.

I've had my python moped now for some 6 months and used on a military camp daily. Having done over 5000 miles on it.

The finish for wet weather is fantastic with no signs of any rust at all. The moped has been fantastic.

I've had a lot of interest from my colleagues, so maybe you can offer a small discount for military in future.

Apart from that, can't fault. 5 stars.

Ordered new Panther 50. Was delivered in mint condition and a sound scooter.

Emailed them some questions and were very helpful.

I'm an extremely happy customer.

Wishing everyone there a great new year.

I’ve drove my mates ninja 50cc and I must say it was smooth, ordered one on the 22nd of December and it said 2-3 business days. It’s the 27th and it’s not here yet so I’m a bit worried but the bikes are smashing

I purchased a 125CC cruiser brand new moped, which I started facing issues with from day one, the bike was damaged while it was packaged, the cables were torn, the wheel and tire were damaged and hand painted as their service provider advised, the bike started causing some vibrations in less than 200 miles, and the ignition panel was wrongly fitted, and the mirrors start to spin after moving off due to wind and can’t be tightened. I repeatedly contacted the customer support email, and raised many complaints, and was ignored, I requested from the support to provide me with the authorized service providers and after contacting the authorized service providers, most of them didn’t accept servicing bikes from direct bikes until finally found one that does. I claimed my consumer rights to have the bike repaired, replaced or refunded and yet I received no response.
Finally I received some kind of response asking to remove my review, or else they won’t send me a new mirror and totally ignored all the other complaints I’ve raised, and of course they didn’t take the responsibility and accused me of these defects. Not mentioning their aggressive tone in the emails, absolutely worse customer service. My review was removed and was advised that someone will be in contact with me, and yet I didn’t receive any communication.
Thank you direct bikes, I will buy myself new ones without the need for your excellent customer service!
A very bad experience and will never repeat it. And I definitely don’t recommend anyone to buy from direct bikes, because even if you purchase the extended warranty from them like I did, you will get nothing of their after sales support.

Took delivery of my moped on Tuesday. I am delighted with it. Looks exactly as on their website. Very happy.

The service I received and delivery was helpful and easy.

The scooter is very well put together and is amazing value for the price.

I can maintain a good speed up some pretty steep hills. The gear ratio is well chosen all the way up to 60mph. The USB is well placed for my nav.

I'm very pleased with the scooter:-)

From finding the moped on their site to having it delivered, the service was seamlessm

Arrived in pristine condition. Couldn't be happier with the moped 👌

Good company. Great choice.

Next day delivery which was an absolute bonus.

This was a present and such an absolutely delighted grandson.

Thank you for a perfect service.

Smashing scooter, good company.

Got a ninja scooter in Matt black. Been running it back and forth from north London to the city for the last 4 months. Look forward to the ride each day

Thank you for getting me off public transport! )

Early delivery 10am with a nice and helpful delivery driver, no issues with the scooter.

Very pleased with whole experience, friendly informative staff, good selection of scooters. I'm very pleased with my new purchase, I will definitely visit again and they come highly recommended.

2nd moped I've bought from them. Well made bikes at very reasonable prices.

professional service as always. From ordering to delivery in 2 days. Fantastic.

Right I'm back again with everything resolved with Direct Bikes over some minor issues with the Speedometer. They sent me a new one with no issues with the warranty. I've fixed the old one anyway it was just a sticky button. If the problems persist I'll put the new one on but it's fine right now. I've never purchased a motorbike this way before so I guess I was really not sure if it was a good idea. Firstly you need patience. You won't be riding it until DVLA approves the paperwork. Registration was actually quite easy, you just copy the information from the certificate of conformity onto the DVLA form once you receive it. That takes up to 7 days but if you don't get it email them and they will ensure that you do, so don't worry. Any questions you honestly can't answer leave blank. I enclosed a short letter with mine saying I'd done my best and DVLA issued the registration after 3 weeks. So it can be up to a month before you get it on the road. This isn't Direct Bikes fault or yours, it's just the way it is. Personally DVLA should provide an online service for this like they do with dealerships. Direct Bikes cuts out the dealers and saves you a fortune trust me.
Now to the bike. I have the 125cc Cruiser, and ride it everywhere and sometimes 50 miles and more in a day. The little engine is excellent and very reliable. It's had it's first service now already. I've no complaints at all.
I recommend the Cruiser. Top speed about 60 probably but I rarely go over 50. Around town its fantastic.

Fantastic moped. I love it. Had for 3 months and use it all the time for work.

Low maintenance and no fuss moped which is great for me.

Great bit of kit!

Thanks very much for selling me my lynx scooter.

They were the only company I found who could give me a delivery date. Turned up perfect. A lot better prices than I could find at my local scooter shop in Southampton.

Would definitely use again.

No nonsense. Great price. Straight service and prompt delivery of an excellent moped. Sorted.