Since Luis took of my account it has been easy. His always responding doesn’t matter where he is. 5/5 for Luis. Thank you for always being consistent
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Lisez les avis des autres
I’ve been working as an agent with Scraye for a few months now. Its helped the business with earn an extra stream of income. The staff are also a pleasure to work with, I work closely with Luis and Jo... Voir plus
The team has been incredibly kind and quick to respond and very empathetic to my concerns. The entire process is very professionally done and their rent club feature is very unique. Special thanks to... Voir plus
Worst experience ever. Took 15 days for a referencing process, then sent a contract asking for the deposit and first rent to be sent to them while the contract said otherwise, gave wrong contact detai... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Great Titchfield Street, W1W 8AX, London, Royaume-Uni
- hello@scraye.com
- www.scraye.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Happy working with Scraye
Happy working with Scraye, Their team was helpful professional and friendly. Thanks to Luis for making my move smooth
Good company
Good company, thanks a lot for all the help and all the staff are responsive
I had a great experience working with Scraye, especially with Ghazal
I had a great experience working with Scraye, especially with Ghazal, who has been incredibly supportive and proactive throughout. Communication has been clear, responsive, and collaborative, and it’s been clear she genuinely understands our building and leasing priorities rather than taking a generic approach.
It’s been a really positive partnership so far and we’re looking forward to continuing working together.
Miri Greaves
General Manager
The James Sheffield
Joralyn was very helpful,made all the…
Joralyn was very helpful,made all the process so easy. Would recommend to anyone!
Shit service
Shit service! The lack of communication between their own team is shocking and becomes funny, because it makes you think “am I dealing with professionals or a bunch of teenagers who have just started out?” And they will make you wait around for weeks and won’t update you until you chase them. So unprofessional and useless!

Réponse de Scraye
Forever thankful to Kshitij Mehra and team
Forever thankful to Kshitij Mehra. His mission to find me an apartment to suit me was outstanding. He never gave up on me, and his continued advice throughout this journey was amazing. There were times when I wanted to give up, but his motivation was always there. Now I am happy in my new apartment.
Would also like to thank Joralyn, Luis and team for their continued work and advice in helping secure the apartment throughout the process. I am now extremely happy in my new apartment.
Professional and Resilient
Joralyn and Mark were very helpful and resilient on showing as many properties as possible that fit into the time frame I needed.
Quick at responding to any queries needed. This was great to see!
Joralyn and Ghazal
I have been in contact with Joralyn and Ghazal, they both have helped me out so much in my property journey.
Thank you
Tuka
Thankful that I've known the company…
Thankful that I've known the company Scraye. They've been a big help to us. The employees are very accomodating and kind especially Joralyn Cubalan. Will refer your company to others. God bless.
Joralyn was very sweet and patient…
Joralyn was very sweet and patient answering every single one of my questions rapidly. Very smooth and simple booking process
Very friendly staff and very good…
Very friendly staff and very good selection of properties.We would recommend them if you're looking to rent in London.
I’ve had a great experience
I’ve had a great experience working with the Scraye team. From start to finish, they’ve been professional, responsive, and truly committed to helping us succeed. Their communication is clear, timelines are met, and they consistently go above and beyond to make sure everything runs smoothly.
I especially want to give a huge shout out to Joralyn. She has been incredibly helpful every step of the way — always quick to respond, patient with questions, and proactive in finding solutions. Her support has made a real difference, and it’s clear she genuinely cares about the success of our company.
I highly recommend the Scraye team to anyone looking for a reliable and dedicated partner.
Scraye was good company
Scraye was good company. Team was really helpful and had a great communication. Regards to Luis
Joralyn was a massive help in trying to…
Joralyn was a massive help in trying to sort out a new apartment for me in time for my move in date - which was a great stress reliever
Scraye is reliable and efficient!
Scraye is reliable and efficient!
Luis and the team were very professional, helpful and very responsive
5/5 stars for Scraye!!!
5/5 stars for Scraye!!!
Amazing company and highly recommended, thanks a lot Luis, very helpful.
Specifically to Luis
It’s been amazing about renting this flat with Luis. He is trustworthy and efficient. And this experience was the best renting experience ever.
In regards to Joralyn,
In regards to Joralyn,
Working with her is really fantastic.Service is professional,friendly,and very efficeint from start to finish.She can turn hardwork to stress free work for you. trly a top tier customer care representative indeed.
Great company
Great company and really positive experience with the team, Joralyn was extremely helpful
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