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Lisez les avis des autres

Noté 5 sur 5 étoiles

Scraye helped me find a tenant and receive my rent upfront through Advance Rent. Having that money available made a huge difference and gave me some much-needed breathing space. Alex's support and gui... Voir plus

Noté 5 sur 5 étoiles

Really pleased I chose Scraye I used Scraye to find a tenant and arrange Advance Rent for my property. Receiving the rent upfront gave me breathing space financially and made a real difference. Tha... Voir plus

Noté 5 sur 5 étoiles

Really happy. I needed a tenant and wanted more flexibility with my rental income. Scraye helped with both, and getting the rent upfront took some pressure off. A big thanks to Alex for making the pro... Voir plus

Noté 1 sur 5 étoiles

Worst experience ever. Took 15 days for a referencing process, then sent a contract asking for the deposit and first rent to be sent to them while the contract said otherwise, gave wrong contact detai... Voir plus

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À propos de l'entreprise


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4,3

Excellent

TrustScore 4.5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(248)

64 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Luis

Luis, the agent that helped me look for a property was amazing. He was very attentive and understanding of my limitations and was able to connect me with amazing properties. I would greatly recommend, he got back to me in a matter of minutes Avery time I got in touch with me, and was updating me constantly.

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Scraye is a trustworthy source of…

Scraye is a trustworthy source of rental search and the agents there are super helpful. I’ve asked a lot of questions and Dora has been very helpful throughout my enquiry. I felt she really took care of me and was patient in answering all the questions of minor details. Great service provided and I very much enjoy talking to her. They have many quality listings around in London and the platform is clear and easy to use.

25 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional and responsive

The people at Scraye have always been very helpful and responsive whenever I looked for a flat to rent in London.

So much that I reached out to them (Eduard specifically) to help me buy a house in the future.

Highly recommend!

8 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience as First time Renter in London

As a first time renter in London, Luis has been there for me every step of the way. Everything from booking viewings, suggesting other properties, helping with the booking procedure and just his simple unbiased opinion on things. The journey has been great. Would recommend and would contact him again!

19 juillet 2024
Avis spontané
Logo de Scraye

Réponse de Scraye

Hi Mohammed

Thank you the review -- we very much appreciate it! Luis also very much enjoyed interacting with you.

Have a great day.

Operations

Noté 5 sur 5 étoiles

Thanks Luis!

Luis was a great agent to work with, he scheduled a prompt virtual tour viewing and was able to get quick answers from the landlord about my specific requirements. I would be happy to work with him again in the future!

3 juillet 2024
Avis spontané
Logo de Scraye

Réponse de Scraye

Hi Rebecca!

Thank you for taking the time to write a review -- we very much appreciate it! We will also pass on your message to Luis :)

Have a great day.

Operations

Noté 5 sur 5 étoiles

Best Accommodation Provider in London

Shout out to Eduard and the team at Louis House. We have placed multiple interns at their properties all with fabulous feedback. Not only is the location great, but the entire team is communicative and through in answering all our questions.

3 juillet 2024
Avis spontané
Logo de Scraye

Réponse de Scraye

Hi Olivia

Thank you for the review! Eduard and the Team very much enjoyed working with you :)

Kind regards
Operations

Noté 4 sur 5 étoiles

A big shout out to Maria

Both myself and my Son have been dealing with this company.
At the time my son lived in the USA and was looking at renting an apartment from them.
My number had been put down as telephone contact and my son put his email address.
At the start of the process we had a number of occasions where we was promised that different information would be sent and wasn't.
After a few failed attempts, I called them and was put through to a lady called Maria, I explained how difficult it was to organise due to my son being abroad and also how we had been promised a number of times that info etc would be sent but it never arrived.
Maria took ownership of this and was fantastic, her communication was excellent, and she followed through on everything she said she would.
So this review is to make the company aware that if all there staff was as good as Maria they wouldn't have frustrated customers.

1 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

It has been an absolute delight…

It has been an absolute delight collaborating with Scraye with special mention to Eduardo, Maria, Judy, Hani et al., and our experience has been nothing short of exceptional. Their professionalism, expertise, and commitment make them incredible to work with.

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Luis - a personalized, well-rounded experience

I couldn´t have had a better experience with Luis. As an international student looking for a property during the busiest time in London, Luis made this hard task a seamless experience. He is very understanding of the customer´s needs and specifications, identifies with and understands the client, and is very attentive in responding and actively looking for the very best available option. Luis put all his effort into finding the best property and had a wonderful attitude and disposition, despite changing apartments last minute several times. He established a comfortable environment, allowing me to fully personalize the experience to my liking. Luis is what you look for in someone helping you find the best deal.

28 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Thanks Weijia & Ghazal !!!

I would like to thank the team and specially Weijia & Ghazal for making the process really smooth. They went beyond their usual schedules to help me move in on time.

14 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

We had the pleasure of working with…

We had the pleasure of working with Scraye and it was a positive experience. A special shout out to the operations team for their help, and Luis, who went above and beyond to connect our businesses together and ensure seamless communication between our teams. Luis' prompt responses and willing to listen approach also made the partnership smooth and successful. Thank you the entire team at Scraye for the outstanding service.

21 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

We had a great experience

We had a great experience, Luis was very kind and professional.

We would like to rent a studio in Wembley and Luis kindly helped us and was super efficient. Really recommend!

14 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Perfect Example of Assistance

It has been a great working experience with Scraye. I have got the best assistance from the sales manager, Eduard also known as Eddie. I will give more than 5 stars to his service and timely response. Great Support and helped me out with all the possible solutions.

15 mai 2024
Avis spontané

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