I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Voir plus
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I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Voir plus
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I have been using Scrivens for years and the treatment I have received has been excellent every time, I am not forced into making any decisions they are very support and offer advice about selection... Voir plus
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Yesterday we visited Scrivens in St Ives, Cambridgeshire, for a check up post cataract surgery and to purchase appropriate spectacles. The technician Charlotte was patient, friendly and knowledgeable... Voir plus
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Lovely branch and really lovely optician. Very patient and happy to answer all eye health questions. No pushy sales tactics, very relaxed with everything you need from an optician. I highly recomme... Voir plus
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Écrit par l'entreprise
At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UK’s most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.
We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.
Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether you’re updating your eyewear, booking your next eye test, or exploring hearing solutions, you’ll always find expert advice and a warm welcome at Scrivens.
As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.
At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.
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Écrit par l'entreprise
60 Islington Row Middleway, Edgbaston, B15 1PH, Birmingham, Royaume-Uni

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Louise in the Halesowen branch was lovely. Super helpful and remained patient while I looked at every frame. Would recommend to friends

Réponse de Scrivens Opticians & Hearing Care
Staff were absolutely excellent. Very attentive and informative. Would definitely recommend. Best opticians I’ve used.

Réponse de Scrivens Opticians & Hearing Care
My Daughter had an appointment at the Fishponds Branch on 27th May. Firstly I received no reminder call of the appointment which I was advised I would. I tried to call the branch to confirm the appointment but there was no answer.
My Daughter was not given a copy of her prescription and there was very minor interaction.
Aidan on the other hand was absolutely amazing as always.

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I had a hearing appointment at scrivens at hamstead branch with the audiologist Mohammed Abdali and he was very patient and informative about my hearing test. It was my first time having one and I felt very comfortable with him and I got an instant report with clear information about my test. I would recommend coming here for hearing tests.

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I always enjoy my visits to the Penistone branch. Impressive service. Friendly, knowledgeable and efficient staff.

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I’ve been visiting the Broadstone branch for eye tests and new glasses for a few years. Always very professional friendly service! Even tho I am a very fussy customer they always make sure my prescription and glasses frames are just as I need. They can’t keep all frames in stock but were happy to order in my requests. The girls on the shop floor are always very welcoming - thank you all! I’ll be back soon :)

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Lovely and friendly staff helped me pick out frames 💗

Réponse de Scrivens Opticians & Hearing Care
Wonderful staff, so very helpful. My mum is 92 and they treated her with great respect and understanding. The glasses and frames are excellent quality and help her life life to the full.

Réponse de Scrivens Opticians & Hearing Care
Staff at Scrivens in Broadstone are always friendly and welcoming. Eye tests are easily arranged, thorough and professional. There is a wide range of glasses to choose from and staff are both helpful and patient while choosing. Fitting and aftercare are exemplary.

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Excellent professional service with very knowledgeable and helpful friendly staff. It's always a pleasurable experience.

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Absolutely brilliant service for all of the 10 yrs we have been with Scrivens Willenhall .
For ears and eyes !
Always a friendly greeting for us and our little dog .
And we always make to take them a box of chocky bix at Christmas.
Top marks ! 🙂

Réponse de Scrivens Opticians & Hearing Care
Helpful staff & all questions answered. Received my glasses very quickly & very pleased with them. Thank you

Réponse de Scrivens Opticians & Hearing Care
Ultimately the friendly staff made the whole experience from first visit to the last fitting. They were professional and answered any questions no matter how insignificant they seemed to be, made us welcome and comfortable .

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Réponse de Scrivens Opticians & Hearing Care
I had my eyes test/contact lense check.
I was greeted straight away by Gina.
Friendly and informative, didn’t wait any time at all and picked a new set of frames before my test.
Jas the optician was fantastic, also really informative and explained everything.

Réponse de Scrivens Opticians & Hearing Care
Scrivens the best.
From entering the store to leaving was excellent.
Karen, Leslie and Natalie are a credit to themselves and Scrivens.
All explained the process clearly, thectestvwas the most indepth I've had.
I highly recommend Scrivens.

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Great service and lovely people, would recommend

Réponse de Scrivens Opticians & Hearing Care
Very helpful staff and the optometrist was thorough and gave me all the information I needed.

Réponse de Scrivens Opticians & Hearing Care
Since my life long 'traditional' optician retired I have struggled to find an alternative that meets his personal touch and detailed eye care.
My first time experience with Scrivens at Chingford Mount was the most positive yet, and sooo much better than the reliance on technology at places like Boots and Specsavers that make you think the training and qualifications are irrelevant. Yes, technology has its uses, but it is no substitute for training and experience - I'll be back!

Réponse de Scrivens Opticians & Hearing Care
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