poltronesofà - Aberdeen Avis 

1 923
TrustScore 4.5 sur 5

4,6

Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various s... Voir plus

Noté 5 sur 5 étoiles

Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and ins... Voir plus

Noté 4 sur 5 étoiles

Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lisa the sales assistant was great friendly and very helpful, very knowledgeable with guidance on style and design and not pushy. She listened to exactly what we were looking for and we take our time... Voir plus


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Aberdeen

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, Royaume-Uni

  • 01224 322652

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(1 923)

15 170 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Sales person was very informative re…

Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various seat ranges. once we had decided, the salesperson Michael then explained which ranges would best suit these. we were then able to make our final selection and place order.

10 juillet 2026
Noté 5 sur 5 étoiles

Staff greeted us but allowed us to…

Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and insurance package. Will definitely shop there again.

7 juillet 2026
Noté 4 sur 5 étoiles

Lovely sofa but wrongly configured on delivery

Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the corner seat which cuts off the space needed to sit comfortably on. The entertainment unit should be positioned next to the recliner chair. Went into the store I ordered it from and their colleague agreed with me and asked to send a photo and email, which I have done. Excellent customer service from all staff who I encountered in the store from ordering to follow up.

8 juillet 2026
Logo de poltronesofà - Aberdeen

Réponse de poltronesofà - Aberdeen

Good Afternoon Mrs Davies,

Thank you very much for speaking with me today, we really appreciate your feedback.

I am glad to hear that the store are in the process of having this resolved for you.
If you require any further help then please do not hesitate to contact us on 0191 7313300.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

I had a great experience buying a sofa…

I had a great experience buying a sofa today. Sam was so helpful and knowledgeable on the product. He had a great personality and he didn't pressure us into buying. Which I feel a lot of places do! Can't wait for my sofa to arrive in time for my birthday!

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality, stylish sofa bed

Friendly, knowledgeable staff.
Quality, stylish sofa bed.
Comfortable, attractive sofa easily converts to a good-size double bed with supportive mattress.

Helpful and efficient delivery.

4 juillet 2026
Noté 5 sur 5 étoiles

Lisa the sales assistant was great…

Lisa the sales assistant was great friendly and very helpful, very knowledgeable with guidance on style and design and not pushy. She listened to exactly what we were looking for and we take our time two days and still lisa was friendly and patient. Finally we got it spot on and would like thank lisa and the staff for their friendly, relaxed atmosphere they create thanks guys

5 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Michael

Salesperson Michael was an absolute sweetheart to deal with. So much so that Ive come back on Sunday morning to buy a sofa. X

5 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Sofa

My husband and myself visited the Aberdeen sgowroom to purchase some sofas.
Met Derek who was fabulous. He was very helpful and friendly.
We finalised an order with Lara who was lovely and very informative.
However when we went home, we realised we liked another sofa and went back to request if we can swap the sofas. Lara was the best.
She amended our order with patience and we can't thank her enough for all she did. I would give her 10 stars.
Thanks Lara & Derek.

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

Visited the store on Sunday to have a look and returned on Monday to purchase. Both members of staff were very helpful and informative when it came to offers available. Made my 86yr old granny’s life so much easier which is always a bonus

3 juillet 2026
Noté 5 sur 5 étoiles

Michael was very welcoming Professional…

Michael was very welcoming Professional & very knowledgeable He could not have been more patient helpful and respectful So we had no choice😂 but to buy two new beautiful matching sofas So thank you for all your help from two very happy customers 👍👍👍

3 juillet 2026
Noté 5 sur 5 étoiles

Sam was absolutely brilliant!

Sam was absolutely brilliant! We told him what we wanted and he took us straight to a sofa which was perfect for us. He made the process so simple and was very informative. A truly lovely man.
The store was beautiful with a lot of selection (and smells amazing too)! Brilliant service all round and will definitely be returning.

2 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 sofas from ScS Aberdeen on…

I ordered 2 sofas from ScS Aberdeen on January 2026.After 3 months waiting we are receiving both one dirty second one with big holes under sofas .We are rejecting deliveries. .We are asking ScS team about repair or replacement for new one .Now we are close to July and we are still without sofas .Nobody from ScS can explain when we get sofas for our house.No one trying to contact with us Service is very poor .Then 6 months after ordering we are seated at floor in our living room.
Technician has been booked 3 time and nothing sorted until today When I call at infolinie nobody hung up phone .Any service and infolinie is very poor. When you left messages nobody call back .
Regards

30 juin 2026
Avis spontané
Logo de poltronesofà - Aberdeen

Réponse de poltronesofà - Aberdeen

Ciao Krzysztof,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to read about the issues that you have experienced and the concerns raised with your furniture following your delivery.
We completely understand how frustrating this must be for you.

I can see that a technician was booked for yesterday 30/06 to inspect your furniture. Once we have the report our aftercare team will reach out to discuss the next steps.

If you require any help in the meantime then please call the team on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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