Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various s... Voir plus
Établissement
Changer d'établissementUnit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and ins... Voir plus
Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the co... Voir plus
L'entreprise a répondu
Lisa the sales assistant was great friendly and very helpful, very knowledgeable with guidance on style and design and not pushy. She listened to exactly what we were looking for and we take our time... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Aberdeen
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, Royaume-Uni
- 01224 322652
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sales person was very informative re…
Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various seat ranges. once we had decided, the salesperson Michael then explained which ranges would best suit these. we were then able to make our final selection and place order.
Staff greeted us but allowed us to…
Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and insurance package. Will definitely shop there again.
They have beautiful sofas of good…
They have beautiful sofas of good quality and great deals as well.Staff was very helpful Lisa she explained everything very well which helped us to make an informed decision
Blake made us feel very comfortable and…
Blake made us feel very comfortable and was very knowledgeable. Really pleased with the customer service.
The lovely welcome when we came in by…
The lovely welcome when we came in by Sam and knew exactly when sofa we were looking for even though we did not know the name - we got amazing price on the sofa basically half price
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Lovely sofa but wrongly configured on delivery
Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the corner seat which cuts off the space needed to sit comfortably on. The entertainment unit should be positioned next to the recliner chair. Went into the store I ordered it from and their colleague agreed with me and asked to send a photo and email, which I have done. Excellent customer service from all staff who I encountered in the store from ordering to follow up.

Réponse de poltronesofà - Aberdeen
I had a great experience buying a sofa…
I had a great experience buying a sofa today. Sam was so helpful and knowledgeable on the product. He had a great personality and he didn't pressure us into buying. Which I feel a lot of places do! Can't wait for my sofa to arrive in time for my birthday!
Quality, stylish sofa bed
Friendly, knowledgeable staff.
Quality, stylish sofa bed.
Comfortable, attractive sofa easily converts to a good-size double bed with supportive mattress.
Helpful and efficient delivery.
Lisa the sales assistant was great…
Lisa the sales assistant was great friendly and very helpful, very knowledgeable with guidance on style and design and not pushy. She listened to exactly what we were looking for and we take our time two days and still lisa was friendly and patient. Finally we got it spot on and would like thank lisa and the staff for their friendly, relaxed atmosphere they create thanks guys
Michael
Salesperson Michael was an absolute sweetheart to deal with. So much so that Ive come back on Sunday morning to buy a sofa. X
Sofa
My husband and myself visited the Aberdeen sgowroom to purchase some sofas.
Met Derek who was fabulous. He was very helpful and friendly.
We finalised an order with Lara who was lovely and very informative.
However when we went home, we realised we liked another sofa and went back to request if we can swap the sofas. Lara was the best.
She amended our order with patience and we can't thank her enough for all she did. I would give her 10 stars.
Thanks Lara & Derek.
Sam was excellent
Sam was excellent, very helpful. Would highly recommend
Very helpful
Visited the store on Sunday to have a look and returned on Monday to purchase. Both members of staff were very helpful and informative when it came to offers available. Made my 86yr old granny’s life so much easier which is always a bonus
Michael was very welcoming Professional…
Michael was very welcoming Professional & very knowledgeable He could not have been more patient helpful and respectful So we had no choice😂 but to buy two new beautiful matching sofas So thank you for all your help from two very happy customers 👍👍👍
Sam was absolutely brilliant!
Sam was absolutely brilliant! We told him what we wanted and he took us straight to a sofa which was perfect for us. He made the process so simple and was very informative. A truly lovely man.
The store was beautiful with a lot of selection (and smells amazing too)! Brilliant service all round and will definitely be returning.
Attentive but not pushy or overbearing…
Attentive but not pushy or overbearing staff. Helpful and knowledgeable about the products and supportive but not demanding.
Very good experience of a team working together
The staff and manager were super…
The staff and manager were super helpful and friendly, and the sofas' quality and design were amazing.
Was welcomed by Michael who explained…
Was welcomed by Michael who explained everything and different options.
I ordered 2 sofas from ScS Aberdeen on…
I ordered 2 sofas from ScS Aberdeen on January 2026.After 3 months waiting we are receiving both one dirty second one with big holes under sofas .We are rejecting deliveries. .We are asking ScS team about repair or replacement for new one .Now we are close to July and we are still without sofas .Nobody from ScS can explain when we get sofas for our house.No one trying to contact with us Service is very poor .Then 6 months after ordering we are seated at floor in our living room.
Technician has been booked 3 time and nothing sorted until today When I call at infolinie nobody hung up phone .Any service and infolinie is very poor. When you left messages nobody call back .
Regards

Réponse de poltronesofà - Aberdeen
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







