I was so impressed with the salesman Mr Sam who was lovely and cheerful. He was the one that really made us decided to go for the choice of Sofa we bought. We initially would’ve gone to DFS.

The salesperson was great, I think he cold sell absolutely anything😀. He was a pleasure to do business with. Delivery was on time as planned and the 2 guys were professional and obviously knew what they were doing 😃. All in all an ex excellent service.

Staff very helpful and explained everything. It’s just the waiting time I don’t like. But there is a chance it might come earlier than the delivery day.

Not normally one for leaving reviews but there was this very helpful and easy going gentleman named Michael who was a pleasure, he very much takes pride in his job and he helped us with everything we needed will definitely be back again

Excellent service from all the staff, Sam and Lara were brilliant and so helpful. Thank you so much.

Good service , great price and delivery on time cannot ask for any more

Buyer beware! A young couple bought a sofa for their first house from the Aberdeen store and it was never delivered. They were told it was coming and paid the full balance. Weeks later they were having to chase and were told different versions of what was happening but it was definitely on the way. Eventually the Manager admitted the sofa was lost and they would be re-joining the queue with another 12 week wait. No loan sofa available so they were looking at a 6 month period with nothing to sit on. Absolutely lack of understanding for their plight by the Manager and he had been boasting to his colleagues in store that he had "saved the deal" when they had to re-order. After a visit to the store they also discovered the sofa had since been reduced which the Manager neglected to mention. Shocking behaviour from such a large company. The sofa has now been cancelled and a new one ordered from DFS with a 2 week delivery window. Avoid disappointment and go elsewhere.

I would like to take this opportunity to recognise the customer service of Lisa. We really appreciated her time and guidance when we were in store. Lisa made our purchase experience very enjoyable. She came across such a lovely person, and her customer service was exemplary. The quality, range and colour choice of sofas are plentiful and superior to other sofas we viewed from comparable stores.

Great delivery men. Very efficient and friendly.

The sales man explained everything before we bought it

Went into the store on yhe 7th of june.was made to feel welcome but not at all pressured.didnt go to purchase a new sofa but got tempted wiyh one .All beautifull sofas and with having the option to have any fabric or leather you want is a clever idea. And yes we purchased two recliners with fabric of our choice.Would highly recomend this store and staff.

Have already given a review in shop

Excellent service from Blake. Thanks 😊

Great service in store from Sam. Very friendly, helpful and knowledgeable. Excited to get our new sofa soon

Sam in the Aberdeen store was brilliant help us with all we needed to know.

Very helpful staff, Lisa was great! Amazing sofas and so customisable

Staff were very helpful and had a good experience of what I was looking for so thankyou

Michael at Aberdeen shop provided clear explanation of product and sales choices which contributed to confidently make purchase decision for 2 chairs.
We look forward to receiving chairs and bring able to report a positive delivery experience and that chairs provide the comfort level we anticipate.

Very friendly, attentive staff and great quality products.

We again got such good service from Sam in the Aberdeen store.
He found the perfect suite for us at a remarkable price.
Serving us lovey Italian coffee while he did all the paperwork.