Absolutely fantastic service from start to finish. Michael was so helpful, friendly and knowledgeable without being pushy at all. He really took the time to listen to what we were looking for and made... Voir plus
Établissement
Changer d'établissementUnit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB
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Visted Aberdeen store and was met by Lara who was very helpful, explained in full, all the different variations and fabric choices we could get our sofa in (villa range). Also explained all payment... Voir plus
Great help from Blake today choosing a sofa bed. Took his time with us very patient helping to choose colour and material. Definitely recommend.
I had a great experience with Michael today, who was extremely helpful and patient when helping me choose the right sofa. He listened to what I was looking for, gave me great advice, and made the whol... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Aberdeen
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, Royaume-Uni
- 01224 322652
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Delivery guys advised when due to…
Delivery guys advised when due to arrive, we're courteous and polite during the entire process
Very impressed with the service…
Very impressed with the service received. Blake was very helpful and informative on our choice of sofas. Would definitely recommend and look forward to our delivery.
Was met by Lara who was very friendly…
Was met by Lara who was very friendly and polite. Her knowledge of the sofas was amazing and she went above and beyond to make sure I had a sofa that was suitable and comfortable for my needs. Would highly recommend.
Brilliant Sofa and brilliant service from Blake. Highly recommend.
Visited today looking for a new sofa and we were met with the most unexpected high quality and outstanding experience. Blake was incredibly knowledgeable from the moment we arrived in store we were greeted with a smile and he clearly knew what he was talking about. He made us feel completely at home and at ease throughout the whole process — no question was ever treated as a silly one. He wasn't pushy at all and gave us plenty of space to chat amongst ourselves compared to other sofa stores he knew how big a sofa purchase was. Blake even offered us a coffee, which was a lovely touch.
The whole transaction was smooth from start to finish. Honestly, Blake deserves a pay rise for the high level of service he provides. If I could give the company 10 stars I would!! He showed us various sofas and took the time to listen to the type of sofa we were looking for and gave us suggestions that we were glad to hear that made us think outside the box and made us see the pros and cons to various sofas.
A shoutout as well to Derek, who was absolutely lovely and double‑checked our order to make sure everything was perfect for us before placing the final order to the supplier.
Can't wait till our new sofa arrives in August / September time.
Very friendly environment
Very friendly environment! Blake was very patient and knowledgeable and deserves a pay rise!
Great service from Blake
Great service from Blake, spent ages with us trying to decide on colours and styles. Not pushy at all and very knowledgeable. Thanks, can’t wait to get our new sofa
Such a relaxing atmosphere
Such a easy and relaxed shop no pressure to buy was just a easy sofa shopping experience derek was absolutely brilliant
Superb service!
Stress free sofa purchase from start to finish. Super customer service from Michael. Would highly recommend this company to everyone.
The friendly staff
The friendly staff , great help from start to finish and no pushy sakes people 👍🏼
Will get back to you when goods are delivered
Lara was exceptional at her job and made us feel very comfortable , gave a us so many options and advised on what matériels to go for , was a great experience 👍🏼
Mahinda is an excellent sales person
Mahinda is an excellent sales person, not in your face and following us around showroom which was excellent! Very good humour and personal with my whole family
My son and I were greeted by a very…
My son and I were greeted by a very friendly assistant called Sam. He was extremely helpful and because of this I was able to purchase from your company
Buying Sofa
Great explanations on products. Staff friendly and helpful. Seamless process. Hopefully the rest of the process will be the same.
The staff were extremely helpful
The staff were extremely helpful. They had confidence in their product and that came across to the customer. The quality of the furniture was completely acceptable. I would have no hesitation in shopping there again
Excellent consumer service.
Very helpful,patient and…
Very helpful,patient and friendly,taking time to. explain about the workings of the sofa. Thank you .
The experience was truly delightful
The experience was truly delightful. I had the pleasure of visiting the Aberdeen store, and the customer service I received was truly outstanding. I would like to express my sincere appreciation and gratitude to the individual who assisted me and helped me make decisions in such a friendly manner. I apologize for not recalling their name, but I highly recommend visiting the store. You will undoubtedly be impressed by the exceptional quality and magnificent designs available there.
Great service, value and quality
Friendly, knowledgeable staff. Our suite will not be here till August so can't comment on that, but can't fault the in store experience. We didn't realise they weren't open until 10 but they saw us looking in the windows and opened the store for us a bit early. Above and beyond. Great selection of furniture and we found what we wanted helped along by the great staff. Very happy with the value and quality of the suite we have chosen.
Very helpful and attentive staff…
Very helpful and attentive staff especially Sam who explained all about the grades of leather, insurance, delivery and helped us choose our new sofa.
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