poltronesofà - Blackburn Avis 

1 389
TrustScore 4.5 sur 5

4,7

5 The Peel Centre, Whitebirk Drive, BB1 3HT Blackburn, Lancashire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly welcoming service answered all out concerns and questions professionally and sold us exactly what we wanted. now waiting on the dilivery for the next leg of our purchasing journey.

Noté 5 sur 5 étoiles

A suitable single and triple recliner were selected in store with good explanations and advice from the shop assistants. Initially we were told it would take 3 months for delivery, in fact communicati... Voir plus

Noté 5 sur 5 étoiles

From ordering to delivery i cannot fault SCS. The quality of our new furniture is great and yes, it took some weeks to deliver, but as it came from Italy then I'm still impressed. Very happy. Del... Voir plus

Noté 4 sur 5 étoiles

Great friendly service. The staff certainly appear to take pride in the layout of the shop and the products they sell. Unfortunately, we were disappointed to find out that the sofas we bought would... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Blackburn

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • 5 The Peel Centre, Whitebirk Drive, BB1 3HT, Blackburn, Lancashire,, Royaume-Uni

  • 0191 731 3300

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 389)

17 421 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy.

Excellent communication from the delivery guys (Daz&Josh) who turned up nice and early as we were the first delivery of the day.
They assembled two suites and tested the recliners very efficiently and was a very sociable team.
We are very happy with the suites.
Thank you.

23 juillet 2024
Avis spontané
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Good to walk round Donna was great she…

Good to walk round Donna was great she spoke to us when we arrived then let us browse on are own till we found what we wanted had good cup of coffee then Donna went though the paper work did not take long Donna was great

22 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Great salesperson

Qasim, the sales representative was excellent. We went in the store to buy a particular item that was not available in the fabric we wanted. When we went through the type of sofa we were looking for he made a small number of alternative sofas and we chose a different one than the one we came in to buy. Very polite and helpful approach which we liked. Not too pushy. We wouldn't hesitate to recommend him to friends and family.

13 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Excellent store and Excellent staff

Would highly recommend this store to anyone looking to buy a new sofa. From the moment we walked in we got greeted with a very polite and friendly member of staff called Donna. At no point did we feel pushed into buying anything and all was done at our own pace. Donna was so professional and helpful and couldn't do enough for us, explaining all the details we needed to know. They even remembered when we bought our last sofa 7 years ago.
Excellent service and Excellent staff!!!!

21 juillet 2024
Avis spontané
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Plenty of sofas to choose from

Plenty of sofas to choose from. Great prices. Great customer service.

21 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Company helpful in all ways

Company helpful in all ways. In the showroom, on delivery and polite.

14 juin 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Was quick easy to place a order for our…

Was quick easy to place a order for our new sofa very friendly and bang on 4 weeks from ordering it to recieving our corner sofa went through everything we needed to know about our sofa the ins and outs about the fiance on it they kept us updated when delivering it from text message emailing and having login details to keep updated too the delivery guys took extra care when transporting our corner sofa into our house had smiles on their faces very friendly and had a good laugh would definitely recommending scs to all our family and friends couldn't fault anything or any part of their service we have had our sofa for one week and still happy with it comfy stylish

14 juin 2024
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Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Excellent service in store and delivery…

Excellent service in store and delivery day - kept us well informed during the day when to expect them

11 juillet 2024
Avis spontané
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Very good help from the staff

Very good help from the staff
Very pleased with our sofa’s
Will visit the store again

15 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

5 Star sevice

No complaints, great friendly staff and great value.

7 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

I bought a 2 seater sofa and accent…

I bought a 2 seater sofa and accent chair damian was very helpful and even brought the chair from the lower floor to put it alongside the sofa

14 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Service

Just well looked after and will recommend to peo

10 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

We found the perfect sofa

Very attentive and helpful staff , didn't hassle us when going in, offered us a coffee and didn't feel pressured

30 juin 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Sofas

I just went into store 1st time bought 2 sofas. Reasonable price.

Salesman From Nelson Lancashire was very professional and caring. Thank you 😊

9 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Donna

Donna, very helpful

2 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Helpful and informative staff

Helpful and informative staff, Natasha took the time to ensure we got the necessary information to enable us to make the perfect choice of sofa suited to our needs

28 juin 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Customer service excellent. Really happy with his knowledge to guide us in picking the right sofas to suit our family

Damian who assisted us was a lovely guy. Easy to deal with, answered all our questions. So much choice but he really helped with picking the right sofa for us.

2 juillet 2024
Avis spontané
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Donna the sales assistant was very…

Donna the sales assistant was very thorough. She explained every single aspect of everything. Very efficient in her job. Helpful and a nice lady.

2 juillet 2024
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Noté 5 sur 5 étoiles

Very good service

Friendly and polite,
Quick to assemble the sofa
Cleaned up after themselves
Very good service.

2 juillet 2024
Avis spontané
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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