poltronesofà - Bromborough Avis 

1 812
TrustScore 4.5 sur 5

4,6

Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Visited stores 5 times in all whilst deciding which sofas suited our needs regarding size and fabric. Plenty of choices. Visited Bromborough store 3 times, Chester twice. Felt pestered at times... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was a lot of choice! I was looked after by a man named Michael who was absolutely delightful. He was friendly yet very professional and knowledgeable, he went above and beyond to meet my needs.... Voir plus

Noté 5 sur 5 étoiles

Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse. We found a sofa on sale that suited us perfectly and it took just a few minut... Voir plus

Noté 5 sur 5 étoiles

Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable exp... Voir plus


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Bromborough

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, Royaume-Uni

  • 0191 731 3300

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 812)

17 503 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Plenty of choice

Visited stores 5 times in all whilst deciding which sofas suited our needs regarding size and fabric. Plenty of choices.
Visited Bromborough store 3 times, Chester twice.
Felt pestered at times despite saying “we will find you if we have any questions”. Chester store was especially annoying regarding this.
Finally ordered in Bromborough, Emma helpful with our questions, not pushy at all.
Hope we are pleased with our choice when it arrives.
Got a free delivery in the sale!

2 septembre 2026
Logo de poltronesofà - Bromborough

Réponse de poltronesofà - Bromborough

Good Afternoon Bob,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.

I am pleased to see that you found Emma to be helpful on answering your questions an thank you for your order with us.

We do expect that the team in store are friendly, professional and helpful at all times and I apologise if this did come across as pushy at any time during your visits.
I will certainly pass on your feedback as this helps us to identify areas where we need to improve.

Kind regards,
Lynsey - Poltronesofa
Social Media Team

Noté 5 sur 5 étoiles

There was a lot of choice

There was a lot of choice! I was looked after by a man named Michael who was absolutely delightful. He was friendly yet very professional and knowledgeable, he went above and beyond to meet my needs. I’d definitely recommend to others.

31 août 2026
Noté 4 sur 5 étoiles

Emma was lovely and friendly and…

Emma was lovely and friendly and explained choices really clearly

27 août 2026
Logo de poltronesofà - Bromborough

Réponse de poltronesofà - Bromborough

Good Afternoon Jo,

I hope you are well and thank you for your review.

We are pleased to read about your experience in store and that you were happy with the service from Emma on your visit.

If there was anything we could have done differently to make it a 5-star experience we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 3 sur 5 étoiles

The sofa is beautiful - however

The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time with dual BT.

All in all great quality but very gimmicky, I wouldn’t pay the extra for the perks, just not worth it.

25 août 2026
Logo de poltronesofà - Bromborough

Réponse de poltronesofà - Bromborough

Good Morning Stevie,

I hope you are well and thank you for your review.

I am pleased to see that you are happy with the overall quality of your sofa and we appreciate your feedback regarding the additional functions that are available.

I will ensure that your comments are passed on to the relevant teams as this helps us to improve our products and services moving forward.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Really great experience buying our new…

Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable explained everything from picking the colour and material too helping set up the finance he made the whole experience easy and enjoyable fantastic service. Looking forward to our new sofas arriving thanks guys⭐⭐⭐⭐⭐

20 août 2026
Noté 5 sur 5 étoiles

Lovely assistant

Lady who helped me choose was excellent, knew what she was talking about! Very helpful and kind! I love my new sofa!!!

28 mai 2026
Noté 5 sur 5 étoiles

The team

The team, able to shop with no hard sales- just helpful informative.
Aron on our first visit then Mike on our second ( I think).

11 août 2026
Noté 5 sur 5 étoiles

Very friendly delivery guys

Very friendly delivery guys apologised for running late. unpacked suite and set up in lounge and removed all packaging with them
So impressed how well suite was packaged and protected for transit. Nice suite especially the reclining function been impressed from day of ordering to delivery would recommend

15 août 2026
Noté 5 sur 5 étoiles

Impressive!!!!

Very impressed with service recueved from gentleman in shop to the deliverey drivers!! All friendly and professional. Suite also arrived early!!!! Would recommend!!

5 août 2026
Noté 5 sur 5 étoiles

Received a warm welcome and although…

Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice with plenty of useful advice. The purchase process was straightforward and clear! Thoroughly recommended - amazing staff!

31 juillet 2026
Noté 5 sur 5 étoiles

Purchase of new suite

We had an excellent experience with your Bromborough store the Staff go all out to make you feel welcome lots of knowledge choice of fabrics different ways we could make it work with our room size etc the service is exceptional Aaron was always at hand to help gave us all measurements prices for different combinations ie : corner suite, chair maybe a 2 seater , all with prices depending on what we chose Emma was also a great help , with options to pay interest free how many years etc and a delivery time going forward all in all we would 100% recommend the Bromborough store

30 juillet 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus