poltronesofà - Bromborough Avis 

1 780
TrustScore 4.5 sur 5

4,6

Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

What i liked most about the Bromborough wirral store was that there was no hard sell and no being followed around the store. On entering the store we were approached by Aaron who gave us a quick run... Voir plus

Noté 5 sur 5 étoiles

Arrived about three weeks earlier than expected, which I hoped for. Came in sections for easier delivery into house. Delivery chaps were friendly and set up sofas with ease

Noté 5 sur 5 étoiles

Mike was excellent, super knowledgeable and went above and beyond to help us decide, without any sales pressure. We made a purchase and can't wait to receive our new sofa

Noté 5 sur 5 étoiles

The delivery drivers Steve and Martin were excellent, they brought the sofa and chair in through our quite narrow doorway. Set up both gave a demonstration of how they worked and took away all the pac... Voir plus


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Bromborough

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, Royaume-Uni

  • 0191 731 3300

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 780)

15 536 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All round great experience

From buying to going through the order process and then waiting for chair to be delivered we have had great communication and the delivery staff were courteous and very tidy.

18 juillet 2026
Noté 5 sur 5 étoiles

Excellent quality of service and product

From the excellent service At the Bromborough store, the delivery information and the most helpful delivery guys, this has been a super experience and the quality of my new sofas is excellent. I couldn't fault the whole experience!

14 juillet 2026
Noté 5 sur 5 étoiles

The wait is worth it

Helped with every step of the process, very clear in communication and very friendly staff within store and delivery team

14 juillet 2026
Noté 5 sur 5 étoiles

Wonderful sofa

Arrived about three weeks earlier than expected, which I hoped for.
Came in sections for easier delivery into house.
Delivery chaps were friendly and set up sofas with ease

16 juillet 2026
Noté 5 sur 5 étoiles

Mike was excellent

Mike was excellent, super knowledgeable and went above and beyond to help us decide, without any sales pressure. We made a purchase and can't wait to receive our new sofa

15 juillet 2026
Noté 2 sur 5 étoiles

Got given time for delivery 11 15am to…

Got given time for delivery 11 15am to 11 45am came at 1 15pm rushed setting up didn't explain workings arms didn't stay up not good experience

14 juillet 2026
Logo de poltronesofà - Bromborough

Réponse de poltronesofà - Bromborough

Ciao Lorraine,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you feel the delivery was rushed on the day. The crew would always aim to provide a positive experience and I apologise that this was not the case for yourself.

If you have any concerns regarding the arm then you can raise this with our aftercare team, via our online contact form on the link below. This will allow us to obtain all of the relevant information and advise on the next steps.

https://enquiries.scs.co.uk/

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 2 sur 5 étoiles

I received the wrong colour suite I…

I received the wrong colour suite I ordered dark grey and received a light grey I was out at the time and my partner took it in and signed for it so I decided to keep it but I'm not happy about it
E Wharton

10 juillet 2026
Logo de poltronesofà - Bromborough

Réponse de poltronesofà - Bromborough

Good Morning Miss Wharton,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to read about the concerns you have regarding the colour of your furniture.

We can certainly look into this further for you and would just ask that you report this with our aftercare team, via our online contact form, on the link below.
If you use the option for Manufacturing fault as this allows us to obtain all of the relevant information so that we can review and advise on the next steps.

The link that you need is: https://enquiries.scs.co.uk/ and I have sent this to the email address on the order for you also.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

What i liked most about the Bromborough…

What i liked most about the Bromborough wirral store was that there was no hard sell and no being followed around the store. On entering the store we were approached by Aaron who gave us a quick rundown of the store and the labelling on all the furniture. He then left is alone until we had chosen the suite we wanted. He was very informative and professional and above all friendly and not pushy at all. Beautiful showroom with very relaxed atmosphere and as I mentioned no hard sell. Highly recommended.

3 juillet 2026
Noté 2 sur 5 étoiles

Sofa & chair delivered

Sofa & chair delivered. Sofa fine but chair has several problems with the upholstery finish.
Reported problem waiting for a response.

4 juillet 2026
Logo de poltronesofà - Bromborough

Réponse de poltronesofà - Bromborough

Good Morning Anna,

I hope you are well and thank you for your review.

I am very sorry to see that you have concerns with your chair following the delivery and thank you for sending over the details of this to us.

I have located your contact form and a service has been raised so that this can be looked into further.
You will be contacted by the 3rd party technicians at Emmiera, over the next 3-5 days, regarding the next steps.
Rest assured that we will look to have this resolved for you as quickly as possible.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

All round brilliant

Michael at Bromborough was outstanding. Really helpful, knowledgeable, patient and witty . He was especially kind to my elderly mum. The store was modern and smelt fabulous!! Excellent service , fab experience! What’s not to like !

7 juillet 2026
Noté 5 sur 5 étoiles

No hassle when selecting

After explaining where stock was in the store, they left us alone to look round which was great rather than being hassled. A refreshing change!

7 juillet 2026
Noté 5 sur 5 étoiles

The delivery drivers Steve and Martin…

The delivery drivers Steve and Martin were excellent, they brought the sofa and chair in through our quite narrow doorway. Set up both gave a demonstration of how they worked and took away all the packaging. We are extremely pleased with how comfortable the suite is.

4 juillet 2026

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