The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time wit... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB
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Lisez les avis des autres
Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable exp... Voir plus
Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse. We found a sofa on sale that suited us perfectly and it took just a few minut... Voir plus
Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice wit... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Bromborough
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, Royaume-Uni
- 0191 731 3300
4,6
Excellent
2 k avis
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From minute we stepped into store staff…
From minute we stepped into store staff were very friendly and helpful
25 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Had to position the sofas ,tidy the…
Had to position the sofas ,tidy the wiring and pick up some packaging after the delivery
24 juillet 2026
Réponse de poltronesofà - Bromborough
Good Morning Roger,
Thank you for taking your time to leave us a review.
I am please to see that you had an overall positive experience with us but I am sorry that certain factors from delivery have resulted in us not providing the 5* experience to you.
I hope you enjoy your furniture
Many Thanks,
Lauren - Poltronesofà at ScS
Social Media Team
Good customer service loved the smell…
Good customer service loved the smell when you walked in
23 juillet 2026
Great welcome in store from Michael who…
Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse.
We found a sofa on sale that suited us perfectly and it took just a few minutes to purchase. Michael arranged delivery date to suit us even changing the date due to my mistake. Sofa expertly delivered today by Szymon & Ray, lovely guys and no problems installing in our home!
Now we can just sit and enjoy - thank you Poltronesofa - Bromborough 😊
14 juillet 2026
Great customer service
17 juillet 2026
Good service
15 juillet 2026
All round great experience
From buying to going through the order process and then waiting for chair to be delivered we have had great communication and the delivery staff were courteous and very tidy.
18 juillet 2026
Excellent quality of service and product
From the excellent service At the Bromborough store, the delivery information and the most helpful delivery guys, this has been a super experience and the quality of my new sofas is excellent. I couldn't fault the whole experience!
14 juillet 2026
The wait is worth it
Helped with every step of the process, very clear in communication and very friendly staff within store and delivery team
14 juillet 2026
Wonderful sofa
Arrived about three weeks earlier than expected, which I hoped for.
Came in sections for easier delivery into house.
Delivery chaps were friendly and set up sofas with ease
16 juillet 2026
Mike was excellent
Mike was excellent, super knowledgeable and went above and beyond to help us decide, without any sales pressure. We made a purchase and can't wait to receive our new sofa
15 juillet 2026
Delivery men very helpful and nice and…
Delivery men very helpful and nice and tidy when they left.
14 juillet 2026
Got given time for delivery 11 15am to…
Got given time for delivery 11 15am to 11 45am came at 1 15pm rushed setting up didn't explain workings arms didn't stay up not good experience
14 juillet 2026
Réponse de poltronesofà - Bromborough
Ciao Lorraine,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to see that you feel the delivery was rushed on the day. The crew would always aim to provide a positive experience and I apologise that this was not the case for yourself.
If you have any concerns regarding the arm then you can raise this with our aftercare team, via our online contact form on the link below. This will allow us to obtain all of the relevant information and advise on the next steps.
https://enquiries.scs.co.uk/
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Excellent customer services lovely…
Excellent customer services lovely staff at Bromborough Very happy customer here 😊
13 juillet 2026
I received the wrong colour suite I…
I received the wrong colour suite I ordered dark grey and received a light grey I was out at the time and my partner took it in and signed for it so I decided to keep it but I'm not happy about it
E Wharton
10 juillet 2026
Réponse de poltronesofà - Bromborough
Good Morning Miss Wharton,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to read about the concerns you have regarding the colour of your furniture.
We can certainly look into this further for you and would just ask that you report this with our aftercare team, via our online contact form, on the link below.
If you use the option for Manufacturing fault as this allows us to obtain all of the relevant information so that we can review and advise on the next steps.
The link that you need is: https://enquiries.scs.co.uk/ and I have sent this to the email address on the order for you also.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
What i liked most about the Bromborough…
What i liked most about the Bromborough wirral store was that there was no hard sell and no being followed around the store. On entering the store we were approached by Aaron who gave us a quick rundown of the store and the labelling on all the furniture. He then left is alone until we had chosen the suite we wanted. He was very informative and professional and above all friendly and not pushy at all. Beautiful showroom with very relaxed atmosphere and as I mentioned no hard sell. Highly recommended.
3 juillet 2026
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