Stuart in the Cardiff store was extremely helpful and professional and very very patient with us, a credit to the SCS team. He helped us on several visits before we eventually choose the sofa and cha... Voir plus
Établissement
Changer d'établissement4 Capital Shopping Park, Leckwith Road, CF11 8EG Cardiff, Glamorgan,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Welcoming, helpful staff. Beautiful range of sofas - best quality and comfort on the market (after trying every sofa shop in the city!), spotlessly clean and fresh store, and Julia - who served me - c... Voir plus
Show room staff are very helpful and informative in terms of product specification. I did bot feel pressured and was given plenty of time to wander around and our pace. However, and im glad i Lef... Voir plus
L'entreprise a répondu
Robin welcomed us as soon as we entered the store. He said he would leave us have a look round by ourselves but explained how it all worked and there if we needed anything. Loved the fact that you cou... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Cardiff Capital
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
4 Capital Shopping Park, Leckwith Road, CF11 8EG, Cardiff, Glamorgan,, Royaume-Uni
- 0191 731 3300
4,7
Excellent
1 k avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very fast and efficient
Very fast and efficient! Friendly service! Got the job done in no time. Highly recommend Simon & Russell
2 décembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Really good delivery drivers didn't have to worry about anything straight in with settees no messing around fantastic name of lads rhys and josh
Good delivery drivers quick clean in and out Thursday up
5 décembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS Leckwith Cardiff
No pressure when viewing sofa's, knowledgeable salesman, great advice, and great deal on purchase
27 novembre 2024
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Extensive range of sofas
Delighted with range of sofas available and service given by Stuart
Name bought under is Forsyth
24 novembre 2024
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent customer service from start…
Excellent customer service from start of my choice in store to delivery of my beautiful green velvet chair thank you 🤩
22 novembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Perfect delivery
There was a delay with the delivery date due to the manufacturer. However when I was given the date 11/11/24 I was kept in touch from start to finish.
The driver brought the item to my flat, unpacked it and put it exactly where I wanted it in my lounge. He then took the packaging away with him.
Excellent service 5 stars to the delivery guy sorry I didn't get his name.
11 novembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Rhys & Scott delivered our furniture…
Rhys & Scott delivered our furniture and were the loveliest guys. They phoned in advance before and also sent a text to confirm the time.
They arrived promptly & they were both happy, talkative, helpful & careful when bringing the furniture into the house.
Great delivery service. Thank you
9 novembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The price and quality of our new sofa…
The price and quality of our new sofa is great, good service from start to finish, delivery guys were respectful of our property delivered with care and cleared away all rubbish.
24 octobre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Satisfied Customer
Satisfied Customer
Very happy with the service provided from ScS Cardiff, Capital, staff very helpful.
Delivery guys John and Lee were very efficient and friendly and were right on time with the delivery.
14 October 2024
14 octobre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
A wonderful experience from start to finish
John and Lee delivered our beautiful suite this morning from ScS. An early start for them, I had a phone call to advise me of my delivery and they arrived exactly on time. They were so polite, well mannered and respectful of our home. The suites were set up and I was asked if I was happy with everything before they left. All the rubbish was taken with them. A lovely experience from both John and Lee following a lovely experience in ScS.
14 octobre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent delivery service
Rhys and Josh delivered my sofa and were very friendly helpful and chatty. Arrived on time. They need to be rewarded for their work. Thanks lads much appreciated 👏
10 octobre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Swift
Swift, easy and very helpful. The delivery team were great and our sales rep in Cardiff was great to work with.
8 octobre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service.
We were greeted by salesman Chris who immediately put us at ease. He was helpful and knowledgeable. Made the experience a pleasant one ending in us making a purchase. He explained all the payment options for us.
Really pleased. Thanks.
28 septembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
From sale to delivery, all staff were wonderful and very professional.
Excellent quality sofas , this is the second time in 3 months I have used SCS. Highly recommend
26 septembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Amazing Service
Amazing Service
From entering the store to choose my sofa right through to delivery, the service was excellent. Thank you SCS, Leckwith Cardiff. Highly recommend them.
26 juin 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great customer service
Plenty of choice although I knew which suite I was having. Robin was really professional and answered all our questions. Great customer service
20 septembre 2024
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
No pressure by Stuart the salesman but…
No pressure by Stuart the salesman but very helpful in helping us choose the leather.
15 septembre 2024
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent from start to finish
Excellent from start to finish, delivered earlier than expected also, Matt and huw were lovely also delivered and set up before I had to leave for the school run, can’t fault it,
18 septembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Punctual
Punctual , informative, constant updates with delivery time
Friendly delivery men . Clean & tidy
16 septembre 2024
Avis spontané
Réponse de poltronesofà - Cardiff Capital
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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