Visited the Durham store ,staff were incredibly helpful,no over selling allowed us to browse uninterrupted with all relevant information to hand. Store was well laid out,immaculate and well lit. We... Voir plus
Établissement
Changer d'établissement8, Durham City Retail Park, Renny's Lane, DH1 2RP Durham,, GB
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Nice warm and friendly greeting when we came into store,we knew exactly what we wanted so member of Staff took us straight away to product and explained all about the colour selection and fabrics avai... Voir plus
We were given a nice welcome with a smile and to let us help was readily available. Staff were great as not pushy or in our faces but were close by and immediately answered all our questions, as well... Voir plus
Ordered our recliner chair in April told it would be ready approximately end of July and everything went smoothly. Delivered on the 29th of July. Very helpful and pleasant delivery people. Chair place... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Durham
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
8, Durham City Retail Park, Renny's Lane, DH1 2RP, Durham,, Royaume-Uni
- 0191 731 3300
Demande des avis aux clients
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Very helpful sales assistant took us…
Very helpful sales assistant took us through the whole process making it very easy for us to come to a decision.
Stephen and Karl were fantastic
Stephen and Karl were fantastic Stephen especially as he fitted the furniture together so I spent more time talking to him as he worked.
Wonderful experience thank you
Very informative and brilliant
They kept me informed about delivery and when it changed they apologised and kept me updated until they did deliver my sofabed, they were brilliant from start to finsh
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The delivery was due on the day at…
The delivery was due on the day at 3:30pm I received a call earlier in the day to say they were an hour and a half away and that meant the delivery was coming 3 hours earlier than planned great for me as off work but if you had planned around the original time you may have had to make some urgent plans

Réponse de poltronesofà - Durham
Staff were great from the second i…
Staff were great from the second i walked through the door, more than helpfull & knowledgeable.
Happy customer, fantastic no hassle service.
Great product really impressed with the…
Great product really impressed with the quality
Super friendly and helpful staff
Super friendly and helpful staff, and a really nice selection of furniture!
two very nice gentlemen
Good Quality Product and Service
I am writing this on behalf of an older family member who used my e-mail address when ordering, as she doesn't use technology or emails etc.. In terms of the staff in store she was very happy with the service. They were very helpful and patient as she literally looked at everything they had in store. She knew there would be an issue with being able to get a large sofa into her room so it had to be a specific size. She tells me that she was happy with her delivery experience. The 2 lads were very helpful and even attached the batteries for the chairs. There was a slight snag in that on first attempt they could not get the Sofa in the room and said that they would have to return it to store. Her brother was with her when ordering and he had measured the one in store to within a mm so knew that if attempted in a certain way and angle that it would just fit. She mentioned this to them so they took it back out turned it around and at this point they were able to get it into the lounge. Phew... all's well that ends well. The lads installed the feet and the sofa and 2 arm chairs look great. She is delighted with them. On the whole she was happy with her experience. The order date was quite long and it would have been good to get updates as the date got nearer but there was no issue when she phoned to enquire.
Helpful professional staff.
Helpful professional staff.
Quality products to choose from.
Very good service and kept updated as…
Very good service and kept updated as to when our sofa was going to be delivered, excellent service from the delivery team, and the team at my local store
Great service
Two very nice polite and friendly delivery men, on time specified, love my new chair and would recommend the company
Delivery guys came on time they were…
Delivery guys came on time they were extremely polite and had my sofa in my house fast and efficiently, great guys
The sofa is beautiful
Thankyou all very much
Your consultant Jen was very…
Your consultant Jen was very knowledgeable in your products and provided us with lots of information. Extremely patient with us and on our return visit answered all our questions.
I would be confident buying again.
We were given a day of del in plenty of time.
We were advised the day before with an approximate time of delivery.
On the morning of delivery we were given a half hour window for delivery.
This was correct and the 2 lads were very careful and inconsiderate.
great service even got delivered…
great service even got delivered earlier than expected
guy who delivered & built up my chair very friendly,professional & polite
I will definitely buy from you’s again
thank you
Everything went smoothly from purchase…
Everything went smoothly from purchase to delivery.
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