We walked in having never been in store before. Staff were professional, well presented and knowledgeable. They gave help and guidance without any over powering sales pitch Chloe and her female colleague in the Durham Retail branch were great. We returned when we had a confirmed house move date and Chloe met us to assist with our order. Ordering in store was cheaper than online and the personal touch really helped. Would revisit for future purchases and recommend to friends and family.

Friendly and efficient staff ensured a safe delivery and setup of new sofa, many thanks!

Helpful staff, lots of choice, decent prices

Fab service from start to finish, helpful staff, informed of everything and delivery was great, thank you really happy with new settee and service received

The two gentleman Ronnie and Ronnie that attended the property were polite, friendly and super efficient . Big thank you to them for delivering the furniture on what was the hottest day of the year. Highly recomend them both.

The girl we spoke to on entering the shop knew which sofa we wanted to see from our appointment and took us straight to it she was friendly, easy to talk to, informative and very professional

Delivery crew was very organised and friendly. Good quality service.

Furniture was exactly as ordered, delivery slot was as stated, drivers polite & professional, completed task. Only thing I found was that I had to ring twice as although ordered & paid for in March I was told how long the wait would be but had no communication from them since, I rang one day & delivery occurred following day.

Being able to try the product in store before making a purchace, no pressure to buy, excelent service

We were kept up to date with the delivery date and time. Delivery staff were very friendly and efficient and we were delighted with their service.

first class information from the start

Jennifer was really helpful assisting me to choose a sofa

The sales rep welcomed us to the store and gave some initial useful information. When we had decided on our sofa, he was very helpful. He showed us different lighting conditions, which was useful. He explained everything well and was friendly and very approachable. A credit to your organisation.

Great experience, Thanks

I bought sofas with Jennifer. She was really nice and humble😊

The delivery crew were timely but very patient ensuring that I was completely happy with everything before they left. Excellent service

The gentleman who dealt with our purchase was helpful and not pushy as some are. We were left to browse and not bothered. Everything went smoothly and I am now looking forward to my new furniture.

Purchased a sofa in store…staff were very helpful and polite. So much choice on fabric and leather. We did wait a while (16 weeks) but it was worth the wait and it was custom made. We were kept up to date with delivery date and slot. Delivery drivers built the sofa up in my home took all packaging away (which is a bonus) and were polite. The sofa exceeded my expectations and looks so luxurious. I did have a bad experience with a previous order over 15 years ago and decided to take the chance and I’m glad I did. I do believe SCS has been taken over by a new company.
Thank you from a very happy customer.

Could not ask for anything more got a call that they could deliver my softer as there was a an early spot for delivery they came a 8am I had everything ready for them to get the softer in to the house they put it in the sitting room and put it together and we’re gonna by 8 30 am thank you very much delivery men