From the moment I walked into the store, the customer service was exceptional. I ordered my settee and the team kept me regularly updated throughout the whole process, including the delivery. W... Voir plus
Établissement
Changer d'établissementUnit 5 Solartron Retail Park, Solartron Road, GU14 7QL Farnborough, Hampshire,, GB
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Lisez les avis des autres
Excellent service with no pressure to purchase. Truly well informed staff who went beyond to show us around your furniture store. Would definitely recommend a visit to your store if you want to browse... Voir plus
Absolutely 100% from start to finish! Dave in Poltroné sofas Farnborough was so helpful when I went in to first have a look, no pushy sales talk which was refreshing so I went back and ordered my fur... Voir plus
Upon visiting scs in farnborough, we were greated by Mary, we told her what we were looking for, she showed us around.with her excellent knowledge she explained everything, the sofa we choice.Even O... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Farnborough
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit 5 Solartron Retail Park, Solartron Road, GU14 7QL, Farnborough, Hampshire,, Royaume-Uni
- 01252 359740
4,3
Excellent
2 k avis
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The delivery guys were excellent.
The delivery guys were excellent.
Delivered 2 sofa's with ease. Removed all packing and took it away. Friendly, curteous, pleasure to have met them. 5☆☆☆☆☆ service
3 juillet 2026
Both members of the delivery crew were…
Both members of the delivery crew were both very pleasant gentlemen and very helpful.
28 juin 2026
Helpful and knowledgeable staff
We visited the store in Farnborough. Owen greeted us and was very knowledgeable and helpful. Communication was very good. We are now looking forward to our delivery.
1 juillet 2026
Very good communication and helpful…
Very good communication and helpful hints on where to look for what we wanted. There is a good selection of sofas on show and we were pleased to learn that pretty much any of these could be made in any of the very large selection of fabrics and leather on display throughout the store.
25 juin 2026
This is the second sofa brought
This is the second sofa brought and im loving it more than the first one shop staff are very friendly just a bit concerned its been set up for us but all the seat are tight together but the end that is not the recliner moves like its not joined properly and the others dont delivery people were very good and cleared up after themselves very polite
28 juin 2026
it was delivered a month earlier and…
it was delivered a month earlier and installed expertly
28 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The team at the store were brilliant
The team at the store were brilliant, super helpful and lead us to something that exactly ticked all the boxes.
Delivery was painless and easy to arrange - only docked one star because the online order tracking / progress updates was poor and wrong, so had to ring the store every time I wanted to know what was going on.
Overall though very happy with the sofa and the whole experience
9 juin 2026
Réponse de poltronesofà - Farnborough
Good Morning,
I hope you are well and thank you for your review.
We are pleased to see that you had a positive experience overall and found the team in store to be helpful.
Thank you also for sharing your feedback regarding the online tracking, I am sorry that this was not updated and I will ensure that your comments are passed to the relevant teams to help us improve.
Thank you for your order and we hope that you are enjoying your new furniture.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
David the person that was helping me…
David the person that was helping me was very patient and helpful. He explained the process to me and my options.
16 juin 2026
The two guys arrived at 15.10 exact…
The two guys arrived at 15.10 exact time they passed to us from there previous delivery
Took off there shoes and assembled our 2 chairs
Took the packaging away
Wonderful service would use scs again
16 juin 2026
Friendly helpful staff.
19 juin 2026
Good communication with the delivery…
Good communication with the delivery team. The team that delivered our sofa were very polite and helpful
13 juin 2026
Amazing Staff
Friendly helpful staff, who didn't hassle whilst we were looking round but we're there and more than helpful if we asked.
23 avril 2026
Great schedule and contact
Great schedule and contact. Further contact from driver amd also able to track.
Really pleasant and helpful delivery team. Clean and tidy.
9 juin 2026
David help us to choose the right type…
David help us to choose the right type of sofa and was very friendly and welcoming.
3 juin 2026
Great delivery drivers really kind…
Great delivery drivers really kind helpful great service
5 juin 2026
SCS Farnborough
The company kept us well informed on the order process. The delivery date was met. The delivery crew were very amicable and the tracking delivery service was very useful.
4 juin 2026
Very welcoming but did not hover all…
Very welcoming but did not hover all the time. Answered all questions and helpfully measured when asked. Loved the smell of the shop and the layout.
1 juin 2026
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