A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even... Voir plus
Établissement
Changer d'établissementUnit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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First visit was just to look around what was available. Liked not being approached at entry of shop to see if they can help etc. Once I approached staff with questions, polite and straight answers wer... Voir plus
the gentleman who looked after us while looking for new sofas was excellent NO HARD SELL which was great very knowledgeable about your products. all in all a very pleasant couple of hours
Very professional, kept informed at every stage, especially like the live tracking! The guys Andrew & David were brilliant, very quick, very courteous and efficient. They explained the fabric care to... Voir plus
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À propos de l'entreprise
À propos de poltronesofà - Huddersfield
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire,, Royaume-Uni
- 01484 487320
4,5
Excellent
1 k avis
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Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Poof arrived with a broken foot so can…
Poof arrived with a broken foot so can not use it
31 juillet 2026
Réponse de poltronesofà - Huddersfield
Good Afternoon,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to read about the concerns that you have with your Footstool arriving with a broken foot.
If you have not already done so you can report this with our aftercare team, by using our online contact form on the link below.
This will enable us to obtain all of the relevant information that we need to review your concerns, and advise on the next steps.
The link that you need is https://enquiries.scs.co.uk/
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
Wanted ....Sturdy, comfortable and affordable sofa.
We were concerned about whether the sofa would fit through the door. In the past we have had to take the door off. Abu described how the sofa can be broken down to fit through the door.....and then it would be re- assembled when en situ.
30 juillet 2026
Only received half of the legs for the…
Only received half of the legs for the sofa. Not able to get through to customer service.
26 juillet 2026
Réponse de poltronesofà - Huddersfield
Good Morning Mr Moore,
I hope you are well and thank you for your review.
I am very sorry to see this and apologise that you have been unable to speak with the team.
The best way to report this, is via our online contact form, on the link below.
This allows us to obtain all of the relevant information so that we can fully review and advise on the next steps.
The link that you need is https://enquiries.scs.co.uk/ however I will pop this over to you in an email also.
We look forward to hearing from you so that we can ensure this is resolved as quickly as possible.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
We enjoyed shopping at Poltrone
We enjoyed shopping at Poltrone, the salesman was knowledgeable, professional and honest.
28 juillet 2026
Good delivery service
Un wrapped, Delivered, set up and tested very polite and informative
26 juillet 2026
A great crew
A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even made sure I was happy with the position of my lovely new sore. EXcellent.
26 juillet 2026
Good communication from order to…
Good communication from order to delivery x all went smoothly x
17 juillet 2026
The delivery team were efficient and…
The delivery team were efficient and pleasant at what might have been the end of a hot day (it wasn’t though).
The two items are great! Comfortable and looking good.
Thank you.
17 juillet 2026
Excellent service
Got an email and follow up phone call when they were 30 minutes away. Got here exactly when they said. Very polite and efficient, made up the furniture in a very short time
12 juillet 2026
Every thing else is good but I didn’t…
Every thing else is good but I didn’t get free delivery
13 juillet 2026
Réponse de poltronesofà - Huddersfield
Good Morning Mr Hashim,
I hope you are well and thank you for taking the time to leave us your review.
I am pleased to see that you were happy with the service in store however I am sorry that there was not an offer for free delivery available at the time of your order.
I can see that you purchased stock furniture from the store and a discount was applied for this.
Thank you for your order with us.
Many thanks,
Poltronesofa at ScS
Social Media Team
Outstanding
Excellent communication, friendly delivery men. Nothing was too much. A credit to the company
15 juillet 2026
Very happy with them friendly staff…
Very happy with them friendly staff always helpful nothing too much trouble
8 juillet 2026
Apart from coming hours after the…
Apart from coming hours after the recommended slot the lads were in an out and super friendly and set up the sofas perfectly -no issues
8 juillet 2026
Réponse de poltronesofà - Huddersfield
Good Afternoon Esther,
Thank you for providing us with your 4* review.
I am happy to see that you have had a positive experience with your delivery and that the drivers were super friendly when setting up your suite.
I am sorry to see that your delivery arrived later in the say than expected. Whilst we always aim to deliver in the specified time slot provided on the day of delivery there are occasions where we are unable to do this if there are circumstances arising on the day that prevent us from doing so - e.g traffic.
Overall I am please to read that the experience has been a positive one and I hope you enjoy your furniture for many years to come
Kind Regards
Lauren - Poltronesofà at ScS
Social Media Team
No problems put where we wanted checked…
No problems put where we wanted checked all worked ok and left no mess
8 juillet 2026
The assistant was very helpful while we…
The assistant was very helpful while we were choosing our new sofa without being too pushy.
7 juillet 2026
The delivery guys were very efficient…
The delivery guys were very efficient and friendly kept me updated on their arrival time very satisfied
7 juillet 2026
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