A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even... Voir plus
Établissement
Changer d'établissementUnit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
First visit was just to look around what was available. Liked not being approached at entry of shop to see if they can help etc. Once I approached staff with questions, polite and straight answers wer... Voir plus
the gentleman who looked after us while looking for new sofas was excellent NO HARD SELL which was great very knowledgeable about your products. all in all a very pleasant couple of hours
NWT who delivered our sofa gave excellent service. Arrived within the time specified. Very efficient, friendly, took good care getting the sofa through a tight gap. Very impressive couple of men. A cr... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Huddersfield
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire,, Royaume-Uni
- 01484 487320
4,6
Excellent
1 k avis
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Comment cette entreprise utilise Trustpilot
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We enjoyed shopping at Poltrone
We enjoyed shopping at Poltrone, the salesman was knowledgeable, professional and honest.
28 juillet 2026
Good delivery service
Un wrapped, Delivered, set up and tested very polite and informative
26 juillet 2026
A great crew
A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even made sure I was happy with the position of my lovely new sore. EXcellent.
26 juillet 2026
Good communication from order to…
Good communication from order to delivery x all went smoothly x
17 juillet 2026
The delivery team were efficient and…
The delivery team were efficient and pleasant at what might have been the end of a hot day (it wasn’t though).
The two items are great! Comfortable and looking good.
Thank you.
17 juillet 2026
Excellent service
Got an email and follow up phone call when they were 30 minutes away. Got here exactly when they said. Very polite and efficient, made up the furniture in a very short time
12 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Every thing else is good but I didn’t…
Every thing else is good but I didn’t get free delivery
13 juillet 2026
Réponse de poltronesofà - Huddersfield
Good Morning Mr Hashim,
I hope you are well and thank you for taking the time to leave us your review.
I am pleased to see that you were happy with the service in store however I am sorry that there was not an offer for free delivery available at the time of your order.
I can see that you purchased stock furniture from the store and a discount was applied for this.
Thank you for your order with us.
Many thanks,
Poltronesofa at ScS
Social Media Team
Outstanding
Excellent communication, friendly delivery men. Nothing was too much. A credit to the company
15 juillet 2026
Very happy with them friendly staff…
Very happy with them friendly staff always helpful nothing too much trouble
8 juillet 2026
Apart from coming hours after the…
Apart from coming hours after the recommended slot the lads were in an out and super friendly and set up the sofas perfectly -no issues
8 juillet 2026
Réponse de poltronesofà - Huddersfield
Good Afternoon Esther,
Thank you for providing us with your 4* review.
I am happy to see that you have had a positive experience with your delivery and that the drivers were super friendly when setting up your suite.
I am sorry to see that your delivery arrived later in the say than expected. Whilst we always aim to deliver in the specified time slot provided on the day of delivery there are occasions where we are unable to do this if there are circumstances arising on the day that prevent us from doing so - e.g traffic.
Overall I am please to read that the experience has been a positive one and I hope you enjoy your furniture for many years to come
Kind Regards
Lauren - Poltronesofà at ScS
Social Media Team
No problems put where we wanted checked…
No problems put where we wanted checked all worked ok and left no mess
8 juillet 2026
The assistant was very helpful while we…
The assistant was very helpful while we were choosing our new sofa without being too pushy.
7 juillet 2026
The delivery guys were very efficient…
The delivery guys were very efficient and friendly kept me updated on their arrival time very satisfied
7 juillet 2026
the gentleman who looked after us while…
the gentleman who looked after us while looking for new sofas was excellent NO HARD SELL which was great very knowledgeable about your products.
all in all a very pleasant couple of hours
27 mai 2026
unprofessional first attempt
had the rating been solely for the first delivery attempt then it would have been one star, but the store staff and second delivery crew turned things around a little.
1 juillet 2026
Réponse de poltronesofà - Huddersfield
Good Morning Keith,
I hope you are well and thank you for sharing your feedback.
I am sorry to see that you had a disappointing experience regarding your initial delivery however we are pleased that the 2nd time around was a more positive service for you.
We really appreciate your feedback and will certainly pass this onto our Distribution Centre, to help us improve moving forward.
Kind regards,
Poltronesofa at ScS
Social Media Team
Really impressed with everything and…
Really impressed with everything and very good price and all
2 juillet 2026
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