The whole experience from going in the shop, meeting the staff, finding exactly what we want and need to information on delivery and the delivery service . We cannot fault our experience . We must... Voir plus
Établissement
Changer d'établissement5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were notified that they would be 1hr to our destination. They both did different jobs on unpacked the sofas and the other put it all together . They took away all the rubbish and left our house cle... Voir plus
The reason for the lost star is due to poor customer service and the wrong power adapters Quality of the three piece suite is excellent only problem being is they sent mains power adapters for t... Voir plus
L'entreprise a répondu
Went to SCS in Hull for a new corner unit Suzzanne was very welcoming and showed us exactly what we needed to fit our requirements She was very knowledgeable and helpful The product we chose... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Hull
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, Royaume-Uni
- 0191 731 3300
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service from purchase to delivery
2 juillet 2026
Pleasant experience nothing was to much…
Pleasant experience nothing was to much and very understanding staff
1 juillet 2026
Really nice store with plenty of…
Really nice store with plenty of choice, nice friendly staff , especially Suzanne , very helpful and knowledgeable
2 juillet 2026
Delivery experience
I was kept well informed about the delivery date and time of my new sofa. Dean and James (delivery crew) were awesome. They delivered the sofa on time, assembled it and took all the packaging away. All in all, a very pleasant experience and I am a very grateful and content customer.
2 juillet 2026
Came on time
Came on time, two good staff who worked well in getting the sofa into the house and then putting it together.
Only issue there was a couple of marks that one of the guys took pictures of, this was not done on delivery or putting the sofa together. He has logged the marks with someone back at work, awaiting a phone call.
1 juillet 2026
The finish with a beautiful new Suite. lady who looked aftert us was very…
The lady who looked after us was very helpful she could not do enough for us My. Daughter is over the moon with her beautiful new unit Can’t wait for the suite to finish everything that they have achieved
20 juin 2026
Furniture was perfect
Furniture was perfect , had loads of nice comments and very happy with the service, couriers were very polite and helpful, would recommend
26 juin 2026
Got a call 1hr before delivery
Got a call 1hr before delivery, arrived on time and brought in erected by 2 delivery men, very polite and efficient, looks amazing. Thankyou
26 juin 2026
I went into Scs looking for sofas an…
I went into Scs looking for sofas an chair , I found them very helpful and I came away with a lovely 3/2/1 sofa
26 juin 2026
Order arrived early good communication…
Order arrived early good communication all the way, delivery handled with precision
Would recommend
24 juin 2026
The delivery men were friendly and…
The delivery men were friendly and efficient
They rang up to say when they would arrive
15 minutes my sofa was put together
Very pleased with it
24 juin 2026
The help and proffeional guidance we…
The help and proffeional guidance we reeived from your assistant. I do not have the name of your assistant but she is a credit to your company.
19 juin 2026
Helpful staff not pushy
Helpful staff not pushy. Spent a lot of time with us. Explained all the options in a clear and understanding manner
23 juin 2026
Good customer service at the store
Good customer service at the store. The wait time (about 4 months) was worth the wait. The delivery men were very helpful, made sure the settee was in place, plugged in and working. Told us any problems "get in touch". Couldn't do enough making sure we were satisfied customers, which we are.
24 juin 2026
From ordering the furniture to having…
From ordering the furniture to having it delivered all staff were very helpful & polite
24 juin 2026
Unobtrusively help
Unobtrusively help, well informed member of staff. Efficient sales procedures.
20 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de poltronesofà - Hull
Good Afternoon,
I hope you are well and thank you for your review.
I am pleased to see that you had a positive experience with us.
We have tried to call you today to see if there's we could have done differently to make it a 5-star experience, If so we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.