The whole experience from going in the shop, meeting the staff, finding exactly what we want and need to information on delivery and the delivery service . We cannot fault our experience . We must... Voir plus
Établissement
Changer d'établissement5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB
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Lisez les avis des autres
We were notified that they would be 1hr to our destination. They both did different jobs on unpacked the sofas and the other put it all together . They took away all the rubbish and left our house cle... Voir plus
The reason for the lost star is due to poor customer service and the wrong power adapters Quality of the three piece suite is excellent only problem being is they sent mains power adapters for t... Voir plus
L'entreprise a répondu
Great experience from start to finish. Went in to the store sales person wasn't pressuring or anything showed us various options that we liked . Chose our sofa quick hassle free sale . Sofa arrived ye... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Hull
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, Royaume-Uni
- 0191 731 3300
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Billy was really nice and helpful
Billy was really nice and helpful, he helped us find our sofa very quickly, thank you Billy 👍🏿
On time
On time. And the delivery guys knew their job. Getting in a settee that at one point looked as it wouldn't get in
the crew kept me up to date with…
the crew kept me up to date with delivery times and were polite and efficient i have no complaints
Pleasant experience
Great sales lady Sue. Helpfull but not pushy. Showed us lots and explained everything about the things we were interested in.
High quality sofa at a budget price
High quality sofa at a budget price. No fuss delivery, friendly team both in store and with the delivery service. I went out with a friend to buy a sofa for them but was so impressed with the quality and price I bought one for myself :) impulse buy because i couldn’t resist. Best impulse buy ever.
Delivered as promised and with care and…
Delivered as promised and with care and attention. The ordering at the branch was an excellent experience and we are pleased with the quality and comfort of the sofas .
Sofa delivery
They were very polite and professional in everything they did. Kept us informed up to date throughout the full delivery process.I can not recommend them highly enough. Top job done. A high class sofa.
William was very helpful and…
William was very helpful and informative! Gave us all the information we needed
Looking forward to receiving our new sofas
A bit doubtful of the colour online so rang the store and was reassured the sofa colour we saw in showroom was the colour we chose
Very helpful staff with any questions…
Very helpful staff with any questions we asked and not put under any pressure to buy.we were left alone to browse the entire range.
I have nothing but praise flads…suite
I have nothing but praise for the lads that delivered my suite, they was courtious, professional and very polite, they respected my property when bringing the suite into my home.
It arrived on the date that they gave me, very prompt.
Thankyou.
I visited the store to purchase a…
I visited the store to purchase a recliner sofa .The lady was very helpful. I had a sit on most of the sofas to try what was best for me.So many beautiful great quality sofas to choose from .
Mine is due to be delivered in August I'm so exited now .
Great customer service
Would highly recommend visiting the store
Great experience.
Friendly and Efficient Delivery Service
This is a review of the delivery process only. Anthony and Sean kept us informed of their delivery timetable and on arrival were very friendly and efficient; also demonstrated how to connect the battery pack I'd bought from a separate supplier.
The back office process of agreeing a delivery time could have been more helpful as in the end their arrival coincided with the arrival of a local charity collection for our old sofas (something I'd hoped to avoid but the person on the SCS delivery phone line said they couldn't specify even morning or afternoon which is poor by the standards of the best delivery services) but the four guys between them managed to work around one another
Overall a great customer experience
Overall a great customer experience, from ordering to delivery. We were kept informed of the delivery date and time throughout the process once we knew the furniture had arrived in the country. The delivery drivers were excellent and took away all the packaging.
Great customer service alround
Great customer service in store fully informed on delivery and very professional sevice all round including delivery.
Only thing i would like to add is i could not get a sample of the fabric before delivery to help me choose my soft furnishings.
Very knowledgeable staff
Very knowledgeable staff. Enjoyed the buying experience. Everything e planned fully and clearly.
Delivery men were polite &helpfull…
Delivery men were polite &helpfull suite is of great quality very happy with every thing would recomend to friens &family
Start to finish
From start to finish everyone was polite and honest. Was constantly kept informed so I knew exactly when and who was delivering my sofas. Highly recommend.
The service was great
The service was great, the sales assistant was really helpful in helping us find our sofa and as for the delivery it came almost a month early which was a nice surprise
Never felt pressured
Never felt pressured . happy with the service just waiting for our new sofa thank you for all your help 😊
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