Very helpful and informative when in the store. This kept us interested in the sofa we first took a liking to, but didn't want that material finish. Kept informed of progress and delivery with an ef... Voir plus
Établissement
Changer d'établissement2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB
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Lisez les avis des autres
Pleasent expreince from purchasing to delivery. Sales people were infomative and easy to deal with, answered all queries. Delivery team were caring and efficient. Only downside is they do not offer r... Voir plus
Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Voir plus
L'entreprise a répondu
We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we consider... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Junction 9
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Royaume-Uni
- 0121 506 1760
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The staff were helpful and did not rush…
The staff were helpful and did not rush us into making a purchase. Bal. Was our contact in store and helped us make up our minds. We were happy with the service we recieved in store.
Enjoyable shopping experience
Brenda the sales guy was really helpful gave us different options and was not pushy. The delivery guys were also great polite quick and informative could not fault any staff we had contact with
Worth a visit
Very pleased with the welcome we received, staff not pushy. Julie was great so helpful as if we had known her years. This is the second time we have used this branch of SCS and would not hesitate to recommend this store to anyone.
Kept me upto date on delivery date and…
Kept me upto date on delivery date and also time of delivery was perfect.
Drivers were also very polite and efficient.
Staff
Staff. We’re excellent knowledgeable, friendly and professional. Very impressed.
Good service
No pressure from the salesman they were…
No pressure from the salesman they were helpful and pleasant and we got what we wanted
Excellent service
Excellent service from start to delivery. The customer assistant was lovely I think her name was Julie very friendly and helpful and the delivery guys were great too very highly recommended 5*
I found that the gentleman who dealt…
I found that the gentleman who dealt with my order was very friendly and helpful and i felt very comfortable ty
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Accommodating but only after I refused…
Accommodating but only after I refused to make a second phone call. Delivery drivers were an excellent team.

Réponse de poltronesofà - Junction 9
Confusing communication but great service
I was sent an e mail the previous evening to say delivery would be next day . Was promised a text before 7am to confirm more accurate time . Didn't receive text but e mail sent to say delivery would be between 0745 and 0800 . Delivery came at 0720 . Crew were very quick to install sofa and were finished by 0745 . Glad they came early in the morning

Réponse de poltronesofà - Junction 9
The two young men that delivered our…
The two young men that delivered our furniture where very efficient and put my furniture where I wanted it the delivery was on time and the young men were very polite and professional
Prompt delivery within time frame
Prompt delivery within time frame, professional, polite, two absolutely lovely gentlemen, couldn't do enough, highly recommend
I was contacted well in advance of the…
I was contacted well in advance of the delivery informing me how far they where away and the estimated eta, on arriving at my destination i was greeted by the driver and his mate, who where very polite, they proceeded to remove the packaging and bring in my delivery, they took care in unwrapping the items and also bringing it in my property, they positioned exactly where I wanted, a fantastic crew which made the experience a pleasure
The staff at the shop were very helpful…
The staff at the shop were very helpful the men who delivered the suite were very good
The issue l had was the communication from the company
Having received a text on 15th July to inform me that the company would texted me the night before the 17thJuly to comfirm if am or pm delivery slot then an hour before the actual delivery would text me when an hour away
None of this happened but fortunately we were in when they arrived

Réponse de poltronesofà - Junction 9
Delivery men very polite and helpful no…
Delivery men very polite and helpful no complaints
My sofas delivered on 14 July when they…
My sofas delivered on 14 July when they assembled it v found out all the 3 sofas had fault on arm rest they were uneven very disappointed I have reported to their office they will sort it out

Réponse de poltronesofà - Junction 9
On entering the store we were made very…
On entering the store we were made very welcome and given a bottle of water as it was very hot outside.nothing was too much trouble and was given all the help we needed .the staff were lovely
Staff were really friendly and helpful.
Staff were really friendly and helpful.
Left us alone to look around , we didn't feel pressures and harassed into buying something we didn't like.
staff had a good knowledge of the furniture.

Réponse de poltronesofà - Junction 9
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