poltronesofà - Kirkcaldy Avis 

1 552
TrustScore 4.5 sur 5

4,6

Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment we walked in, we felt welcome, almost as if being “invited in to your home”. The store smelled great (important point) and looked and felt very relaxing. Staff were very knowledgeable... Voir plus

Noté 5 sur 5 étoiles

Great store in Kirkaldy Tracy was great and helped us choose the right sofas .. Tracy was very easy to deal with the right balance of professionals and a bit of humour too 👍 Only thing was we want... Voir plus

Noté 5 sur 5 étoiles

From placing the order to delivery everything went like clockwork. The store staff gave good advice, were knowledgeable and kept us in the loop. The waiting time from order to delivery was accurate. T... Voir plus

Noté 3 sur 5 étoiles

The delivery men were extremely rushed and ended up leaving some of the packaging in the front garden that they had taken off the chair before taking it into the house. It was out of sight and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Kirkcaldy

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife,, Royaume-Uni

  • 01592 806806

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(1 552)

16 137 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great store in Kirkaldy Tracy was great…

Great store in Kirkaldy Tracy was great and helped us choose the right sofas ..
Tracy was very easy to deal with the right balance of professionals and a bit of humour too 👍
Only thing was we wanted to order headrests for the sofa but we couldn’t order them separately as our sofa was in the sale

21 juillet 2026
Noté 1 sur 5 étoiles

Couch heating up when plugged in and 1…

Couch heating up when plugged in and 1 side cushion sagging

17 juillet 2026
Logo de poltronesofà - Kirkcaldy

Réponse de poltronesofà - Kirkcaldy

Ciao Lorraine,

I hope you are well and thank you for your review.

I am very sorry to see that you have concerns with your furniture so soon after your delivery has taken place.
We have raised this with the 3rd party technicians at Emmiera who are booked to come out tomorrow, to take a look.
Rest assured that we will look to have this resolved for you as quickly as possible.
Please accept my apologies as I can understand that this must have been worrying for you. If you have any questions in the meantime then you can reach our aftercare team on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Nice Transaction

Bought 2 sofas and foot stool from the Kirkcaldy store and the transaction was seamless, from the assistant that helped us in the store to the delivery guys from Edinburgh who installed these and took away all the packaging, First Class!

15 juillet 2026
Noté 5 sur 5 étoiles

Efficient delivery

Efficient delivery, and build of my furniture,very friendly heplful fitters,arrived exactly when advised.
1 issue only, I had requested easy gliders as i am disabled and struggle to move heavy furniture,can this be resolved please?

15 juillet 2026
Noté 5 sur 5 étoiles

First time in the shop was welcomed by…

First time in the shop was welcomed by barry who went thriugh everything with us he helped us pick the right suite and colour he gave us the measurements to take away to make sure it was the right size for my livingroom when we went back to order it barry went through every thing we needed to know and we made the purchase he was great.

15 juillet 2026
Noté 5 sur 5 étoiles

From the moment we walked in

From the moment we walked in, we felt welcome, almost as if being “invited in to your home”. The store smelled great (important point) and looked and felt very relaxing. Staff were very knowledgeable and helpful and knew when to step back to allow us to consider options. Tbh, this probably helped us decide to buy on our first visit.

14 juillet 2026
Noté 5 sur 5 étoiles

From placing the order to delivery…

From placing the order to delivery everything went like clockwork. The store staff gave good advice, were knowledgeable and kept us in the loop. The waiting time from order to delivery was accurate. The delivery team were very efficient and took care when bring the sofas into the house. They assembled the feet and placed the sofas where we wanted them. 1st class from beginning to end.

8 juillet 2026
Noté 5 sur 5 étoiles

Over and above

Sales staff were first class, delivery lads so very polite and helpful.will trll all my friends and will use your company in the future.

8 juillet 2026

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