poltronesofà - Mansfield Avis 

1 747
TrustScore 5 sur 5

4,8

10 Portland Retail Park, Lord Street, NG18 1HA Mansfield, Nottinghamshire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amy the sales assistant was fantastic. Helping us with queries and showing us suitable options for our needs. Amy was not “pushy” at all and was really knowledgable about products available. The sofa... Voir plus

Noté 5 sur 5 étoiles

The sales assistant at Mansfield site was absolutely brilliant. We walked in only to browse, Kelly, I think her name was asked if we were ok and if we needed anything, said no problem we're only b... Voir plus

Noté 5 sur 5 étoiles

Welcoming on arrival. I new instantly which sofa and chair (chair not on display) I wished to purchase as it was displayed just in front of the showroom entrance. Chris talked us through the process... Voir plus

Noté 4 sur 5 étoiles

Lost a star due to how long its taken to be delivered, the price of the delivery too. Lovely sofa hope it lasts the test of time, the delivery lads were good, took them no time to put together (I wasn... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Mansfield

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • 10 Portland Retail Park, Lord Street, NG18 1HA, Mansfield, Nottinghamshire,, Royaume-Uni

  • 01623 683280

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(1 747)

17 797 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very Friendly staff

Very Friendly staff, not pushy on sales.
left us to browse at our leisure.
Was helpful when we asked questions, and found they were knowledgeable about the sofas we purchased.

11 juillet 2026
Noté 4 sur 5 étoiles

Sales staff in shop were fabulous-…

Sales staff in shop were fabulous- polite & helpful. Disappointed that the delivery charge was so expensive (£100) when buying a single chair of £1000. To make matters worse we waited nearly 3 months for delivery and the delivery staff were grumpy & unhelpful.

14 juillet 2026
Logo de poltronesofà - Mansfield

Réponse de poltronesofà - Mansfield

Good Afternoon,

Thank you for taking the time to leave us your review, I hope you are well.

I am pleased to see that you had a positive experience in store and found the team to be polite and helpful however I am very sorry that this was not the case with the delivery crew.
Please accept my apologies for this and I will certainly pass on your comments to our Distribution Centre manager.

Thank you for your order with us and we hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Lovely staff in your store in…

Lovely staff in your store in Mansfield. All very helpful and knowledgeable.
All your emails kept me up to date with my order and it was earlier than I expected. Helpful and courteous guys delivering my order.

14 juillet 2026
Noté 5 sur 5 étoiles

The guy I spoke to was lovely and very…

The guy I spoke to was lovely and very friendly. If I needed another sofa I’d definitely go and find him straight away or send whoever I know to talk to him as he was very helpful. The delivery was quicker than expected which was great they was very friendly and they put the sofa in really quick and did it in the heat also

9 juillet 2026
Noté 5 sur 5 étoiles

Stress free visit.

The staff were very warm and welcoming. The manager attended to me and was very helpful and knowledgeable. Eventually,after choosing the material colour and measurements, the sofa and chair were chosen.

4 juillet 2026
Noté 5 sur 5 étoiles

Very competitively priced furniture…

Very competitively priced furniture with a touch of luxury. The store offers a wide range of interesting models. I was looking for something modern yet cozy, and I found the perfect sofa.
The best part was the free delivery and the amazing discount. Besides the sofa I chose, there were many other beautiful and unique models in the showroom.
I was also lucky to receive excellent customer service on the day of my purchase. I never thought buying a sofa could be such a pleasant experience. I left the store in a great mood and very happy with my purchase.

2 juillet 2026
Noté 5 sur 5 étoiles

The sales person

The assistant that delt with our sale was excellent she made us feel comfortable and answered our questions very knowledgeable which made for an easy sale. Thank you so much kimberley in the Mansfield store x

5 juillet 2026
Noté 5 sur 5 étoiles

Fabulous service from stepping into the…

Fabulous service from stepping into the store. Staff were very welcoming very knowledgeable. We felt very relaxed browsing no pressure some lovely sofas. After 3 visits we decided on our sofa looking forward to having it in our home. Big thank you to Kelly & Richard for helping us.

8 juillet 2026
Noté 5 sur 5 étoiles

I was served by Kelly

I was served by Kelly, shes an absolute superstar. She was very knowledgeable about everything i asked and offered all her knowledge...she helped me with everything she could and we had a good laugh at everyday things we got chatting about.Kelly is an absolute credit to your company and any company would benefit greatly from having her as their employee..
Kelly also did her very best to help other people quickly that wanted to know things whilst serving me.
It was an absolute pleasure meeting her and speaking to her.

6 juillet 2026
Noté 4 sur 5 étoiles

Staff member very helpful

Staff member very helpful, friendly and polite . Well stocked store, look forward to visiting again

3 juillet 2026
Logo de poltronesofà - Mansfield

Réponse de poltronesofà - Mansfield

Good Afternoon Mrs Foster,

I hope you are well and thank you for your review.

I have tried to call you today, just to ask if there is anything we could have dine differently to achieve a 5* rating. If so we would really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

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