Good choice of furniture, good choice of colours and fabrics. Helpful store staff. Delivery time was quite long but we were made aware of that on order. Delivery date was confirmed, 6 days later... Voir plus
L'entreprise a répondu
Unit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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Good choice of furniture, good choice of colours and fabrics. Helpful store staff. Delivery time was quite long but we were made aware of that on order. Delivery date was confirmed, 6 days later... Voir plus
L'entreprise a répondu
From choosing our sofa and chair to careful delivery it was a pleasant experience. Love our new furniture. Staff at the store were considerate and patient.
Mia greeted us straight away at riverside Northampton store. She was very inviting with a gentle and friendly approach. She asked the right questions showing us sofas but allowed us room to move as we... Voir plus
Enrique at Riverside Northampton was very helpful knowledgeable and answered all our questions as they arose. Friendly environment with no pressure .A pleasant show room which was comfortable for vie... Voir plus
Écrit par l'entreprise
Écrit par l'entreprise

Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, Royaume-Uni
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As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple process to order our new furniture.
Well done Walmiur and SCS.
We wanted to buy a sofa, but the salesperson literally followed us around and we nearly walked out. We did buy because we found what we wanted, but it’s very annoying in a shop when people won’t leave you alone.

Réponse de poltronesofà - Northampton
Every step of browsing, selecting and delivery was dealt with in friendly, professional and effective way
Lovely Italian sofa at a fantastic price! All the staff at the Northampton store were so helpful as well, which made the whole experience even better.
welcomed by Mia, a bright smiling young lady.Vry professional and happy to place an order with her.
Excellent delivery team, couldn't fault them in and out in 20 mins.
Amy made us very welcome as we came into your store at riverside made us a cup of tea and told us all about the product we were interested in
We recently purchased a sofa and received outstanding service from Waliur. He was extremely helpful, knowledgeableand patient throughout the whole process. Over the course of two visits, he took the time to understand exactly what we were looking for and guided us towards the right choice without any pressure.
His expertise and attention to detail made the experience smooth and enjoyable and we’re absolutely delighted with our new sofa. Excellent customer service from start to finish. Highly recommended!
welcoming very helpful made the whole experience of my purchase easy thank you
It was an absolute pleasure to visit Poltronèsofà and have the assistance and advice of Ally, who was so intuitive it was unbelievable. I had no idea what I wanted so we started a process of elimination of what I didn’t want. Ally was so knowledgeable that I soon had my selection down to two suites, but struggled to choose which one. There was no pressure from Ally, only sound advice. A perfect example of brilliant customer service.
It was so refreshing not to have to deal with a pushy hard selling salesman as I had done in the previous store, that had put me off so much that I walked out vowing never to buy anything from that store.
I also had a lovely conversation with Sharron who was equally helpful. My final choice was easy to make thanks to these amazing ladies, whose understanding and people skills made my whole experience at Poltronèsofà an exceptional one.
I would honestly recommend visiting this store and if you get Ally or Sharron you have got a winner! They are an absolute credit to this company.
Just looking forward to receiving delivery of my new sofa and chairs.
Very courteous and polite young man , firstly welcomed us to store
Then explained all the different aspects and offers and then we wandered around at our leisure!
Found my choice, and then he took my order!
Very nice shopping experience, thanks
Very friendly knowledgeable staff, didn’t pester us, let us wander & make our own choices but kept asking if we were ok, Enriquez only approached us when I caught his eye & we were ready to order. No hard sell, perfect,
The assistant was incredibly helpful. Everything explained correctly no issues
Sales lady very good not pressuring you to order
Excellent customer service. The salesman was knowledgeable, helpful and not at all pushy.
We were treated in a very friendly and efficient way by Mia (who we learned during our interaction), was a new employee. However had she not been subject to having her work checked by a more experienced colleague, we would have been unaware, such was the professionalism she showed during our visit.
staff helpful in store & friendly done a lot for me as disabled, buy did take a long time. Paperwork could do with improvement for buyers,
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