Sales person was very helpful and gave sound advice when choosing our two, three seater leather settees.
The delivery crew arrive on time and we were advised in advance about the delivery window. They took great care unpacking and assembling the two settees and removed all surplus material. They were polite, courteous and efficient.

The service was personal and very professional, the staff took their time to listen & assist in choosing the right sofa & colour scheme.

The two people that delivered our furniture were very nice they messaged me to let me know when they were on there way and kept me notified right up to the delivery very polite people couldn’t fault them at all great service from beginning to end!!

The guys that delivered my sofa or absolutely fantastic very friendly and they got on with the job

All Good , efficient,clean and tidy ,packing’s removed ,
Operating instructions give .Excellent service

A very pleasant salesman think his name was Mark.

Everything has gone smoothly from

Our buying experience was spot on the guy was so polite and friendly, and when we got our suite a few months later the delivery was top draw the two guys were great they respected our property and were done in moments. I would recommend poltronesofa 100% to anyone the whole buying and delivery was brilliant A++++

I was kept informed about the arrival of the chair and it came exactly when they said it would,very efficient delivery men,soon had the chair up and running .

So incredibly impressed with this company. From the moment I entered the showroom, to the final delivery, the service has been proactive, timely and professional.
Excellent guidance in store, constant updates and an amazing delivery team who were outstandingly courteous and efficient.

The delivery team were friendly and did a good job, but the sofa itself was a bit disappointing. It arrived with some discolouration, and the decorative trim on one of the sofa legs had already come off, which isn't what I expected from a new sofa.

I also think the shop needs to pay more attention to the delivery details customers provide. I explained when I placed the order that access to my property would be difficult, but it didn't seem like that information was passed on. It made the delivery harder than it needed to be.

Gave notice of delivery early. Fine tuned deliver evening before. Arrived at allocated time and installed in good time. Checked all was working and cleaned up wrappers etc.

After a long day of looking for a new sofa, the wife and I were getting annoyed and bored. That was until we met James our salesman. After telling him the measurements of our living room and what we were looking for, James being the knowledgable, kind and professional person that he is, found us the perfect corner suite for our home. If ever we were looking again in the future, we will most definitely return. 5* service

No pressure in the store to buy anything, they were able to answer all our questions. Delivery was as promised and the delivery staff were very respectful and efficient despite the heat!

Delivered when expected and delivery men set up sofa and moved into position very happy

Really friendly staff, that don't jump on you the minute you walk in. Great experience. Would highly recommend

From start to finish very professional and helpful.starting with Kath who assisted and advised me in the shop in Hedge End to the two very nice delivery men .i was kept informed and rung to advise delivery time.sofa is everything i ordered.beautiful.

good service clean delivery on time everything done as it was said. thank you