Really friendly staff, that don't jump on you the minute you walk in. Great experience. Would highly recommend

From start to finish very professional and helpful.starting with Kath who assisted and advised me in the shop in Hedge End to the two very nice delivery men .i was kept informed and rung to advise delivery time.sofa is everything i ordered.beautiful.

good service clean delivery on time everything done as it was said. thank you

This was an excellent service from the lady in the showroom, who was very patient and helpful to the 2 delivery men, who were very careful and efficient.

Me and my partner were shopping for our first sofa, and felt overwhelming, but the team here made it an absolute breeze. The staff member we dealt with was honest, transparent, and genuinely helpful without being pushy at all. The showroom was pristine, service was top-tier, and I’d recommend them to anyone looking for a quality sofa and a pleasant, fresh shopping experience. 10/10!

I was kept informed as to the arrival of the furniture and when the delivery men arrived they were polite and efficient.

staff at the furniture centre very helpful and answered all questions we had

YOU HAVE THE RIGHT PRODUCTS AT ATTRACTIVE PRICES AND DELIVER ONTIME AND IN CORRECT WORKING ORDER.

The sales and delivery were excellent however the furniture has some floors in the stitching which needs to be resolved , the furniture was delivered on 10/7 and have tried to advise customer care which is closed until 13/7 hence reporting the problem with my review.

Very pleased with the news sofa and the two lads that delivered it were great the only downside was having to wait three months for delivery

Great service from beginning to end.
Delivery, great updates and trouble-free.
Sofas are excellent, so much better than I remembered.
Would thoroughly recommend and use again

Friendly and knit staff at the store - Fair price for the sofa with an added bonus of free delivery - good communication from delivery team giving a 1 hour time slot and real time tracking - delivery guys were friendly and the sofa was delivered and assembled quickly and efficiently

The delivery was great after the first delivery date was cancelled with little notice and a vague reason however the two delivery men were excellent took care bring the settees in and assembled them with care

I was kept well updated of the delivery date and time. The men who delivered my swivel chair, were lovely and put my chair together taking care. My chair is exactly as I expected, and I’m very happy with it.

The whole experience from the store to delivery was generally very good.
They gave us a rough date of delivery and then they contacted us with a confirmed date close to delivery.
The delivery team contacted us and gave us a time and delivered within their timescale, which was very good. My only bad point was the delivery team weren't a very happy crew, and not very talkative. Yes they delivered and assembled the suite, but there customer facing skills need to be upgraded.

No pressure and we were treated very well. Scott was really helpful and knowledgeable.

Knowledgeable and welcoming- Jamie was helpful in taking time to listen to what we were looking for and showing a range of styles and options without rushing.

It would be helpful to take samples of the colours home to test in home environments- just hope the colour will be ok as once ordered there is no opportunity to change or cancel after the initial 48 hours from ordering.

We were greeted by Jamie at hedge end store. He was brilliantly attentive and very knowledgeable. He stayed with us and helped us decide what was best for my back issues and shortness.
He is a great salesman who understands the need to treat customers how they want to be treated and I very much enjoyed the experience. I knew I would buy a sofa the minute he greeted us. A salesman that’s worth his weight in gold.