We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. W... Voir plus
Établissement
Changer d'établissement12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB
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Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Voir plus
L'entreprise a répondu
Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... Voir plus
Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.
À propos de l'entreprise
À propos de poltronesofà - Stockport
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, Royaume-Uni
- 0191 731 3300
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Fantastic service from the to the…
Fantastic service from the to the delivery , can’t fault
The delivery guys were second to none…
The delivery guys were second to none respected us & our property polite & courteous to both my husband & myself can't praise them enough
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
The guys at the store in Stockport were…
The guys at the store in Stockport were very good . Delivery was not good the sofa was delivered on the day stated but the tracking was very misleading as the time slot kept changing . When the sofa was delivered in the afternoon 4 of the backs were missing . After finding the warehouse tel no myself the backs were arranged to be delivered the next day . Bit of hassle but got sorted .

Réponse de poltronesofà - Stockport
Vinnie and Stu were absolute gents
Vinnie and Stu were absolute gents. They were down to earth and weren’t there to hound you! Best sales men I’ve dealt with! Wish I could buy more from them. 10/10 sales team!
I was very pleased with the salesman
I was very pleased with the salesman, Jazz, He was polite, pleasant and informative. He was a great help.
Great product …
The sales person was very welcoming without be pushy - advised on the product then left us to decide - he seemed very knowledgeable about the product - we came into store after looking at a competitors sofas and found your staff much more professional and no hard sell - basically let the product do the selling.
Excellent display at Stockport storeĺ
Excellent display at Stockport storeĺ, lots of styles and colours. Hard to decide. Helpful staff, thank you Wayne not too pushy thankfully.
Very efficient delivery.
Great sales assistant
The gentleman that assisted us with the sale was very helpful and cheery he made it a really nice experience for my mum .
Jaz from Stockport branch was…
Jaz from Stockport branch was brilliant. He had loads of patience (over 2 hours we were there!) and was very knowledgeable about all the sofas and how we could have the size shape and colours we wanted. He was very friendly too. Excellent service! Thank you.
very helpful and welcoming staff
very helpful and welcoming staff. You can be left to browse without being hassled. A good selection! We are very pleased with the service.
Sales person was very helpful and…
Sales person was very helpful and nothing was too much trouble for her.
Staff is very friendly and helpful
Staff is very friendly and helpful. Delivery men was very quick at putting the settee and chair together. Tidy up after them selfs.
From our initial visit to the showroom…
From our initial visit to the showroom in Stockport and placing the order we received excellent customer service from Vinnie who was helpful, friendly, polite and not pushy. After several weeks the delivery team were prompt, friendly and courteous. Good job by all. Thank you. Gill on behalf of her Parents
Very friendly and helpful staff
Very friendly and helpful staff. I knew roughly what I wanted and soon found it. Staff were happy to show me around but also did not affect my decision in any way. Really good experience, lovely selection of sofas
Sitting comfortably again!
Daniel and Marc were fantastic. Called to advise eta and were quick, efficient and very friendly whilst installing the furniture.
Tracking app was very good too.
Not forgetting the team in the showroom, their advice and patience was gratefully received. We did take quite a long time in store to make our choices, but this didn’t appear to be a problem.
There was a few weeks lead time for maunufacture and delivery, which we were advised of, but definitely worth the wait, our new furniture is fantastic.
Would definitely recommend.
Called to tell us what time our sofa…
Called to tell us what time our sofa will be here . Very prompt and great install.
Sofa Delivered on time,the two delivery…
Sofa Delivered on time,the two delivery men were very friendly and courteous,fixed the Sofa in good time ,no complaints about the delivery or service
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