poltronesofà - Stockport Avis 

1 976
TrustScore 4.5 sur 5

4,6

12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. W... Voir plus

Noté 2 sur 5 étoiles

Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... Voir plus

Noté 5 sur 5 étoiles

Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Stockport

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • 12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, Royaume-Uni

  • 0191 731 3300

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

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Demande des avis aux clients

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4,6

Tous les avis

(1 976)

17 849 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant outcome

Great experience from ordering to delivery. Staff were polite and friendly.
Delivery and build was very quick and no mess left. Superb all round experience. Sofa very comfortable and everything we expected.

14 juillet 2026
Noté 5 sur 5 étoiles

Good quality but no rush

Very easy going relaxed atmosphere. Most of furniture is electric recliners and items on displace at low prices are end of line. Delivery price very high due to inflated petrol price that has fallen. The discount given just covers that cost. 3 months wait for manufacture and delivery too.

23 juin 2026
Noté 5 sur 5 étoiles

As soon as we walked in we were met by…

As soon as we walked in we were met by this super happy friendly bloke called Wayne… Honestly we ended up buying a sofa… He felt more like a family friend rather than a salesman!!
Absolute credit to the company.
A shame it’s so micro managed and everything goes through phone calls rather than the staff having full trusted control over sales etc.
Also the new butchers piney is so hilarious we thought Wayne was a lost butcher… He is not building the furniture so why wear one?
In a nutshell see Wayne if you want a laugh and honesty :)

2 juillet 2026
Noté 5 sur 5 étoiles

Exceptional Quality and Outstanding…

Exceptional Quality and Outstanding Customer Service!
I recently purchased from poltronesofà at ScS Stockport, and I couldn't be happier with my decision. The sofa looks absolutely stunning and the Italian craftsmanship is top-notch.
On the purchase day, the staff was incredibly patient. They took their time to explain everything clearly and helped me through the process of choosing the perfect fabric and design that fits my home beautifully.
If you are looking for premium comfort and excellent customer service, I highly recommend them!

27 juin 2026
Noté 5 sur 5 étoiles

We had a great visit to SCS…

We had a great visit to SCS Poltronesofa, the Peel Centre, Stockport, on June 26th. We were welcomed by Christine, who looked after us completely and was friendly and most helpful, without being at all 'pushy'. We chose the perfect pair of sofas for our living room and came away completely satisfied with our purchase. The only small cloud on an otherwise perfect visit is that we must wait until September or October before our sofas will be delivered...not a problem for us, but if you were to go into the store thinking you'd only have to wait a couple of weeks, you'd be disappointed; although, it's possible that not all orders would take quite so long to arrive.

30 juin 2026
Noté 3 sur 5 étoiles

Dostałam sofę na którą czekałam trzy…

Dostałam sofę na którą czekałam trzy miesiące po dostarczeniu panowie którzy składali nie umieli zamontować poduszek kiedy powiedziałam żeby zabrali bo kanapa jest niesprawna zostawili jom i chcieli abym podpisała dokumenty o dostarczeniu niezrobiłam tego byłam w sklepie gdzie dokonałam zakupu i zapewniono mnie że zgłoszono to i czekam na kontakt aby ktoś przyjechał i zamontował zagłòwki. Proszę o załatwienie tej sprawy bo ja nie będę płacić rat za niesprawny mebel albo zabieżcor sofę. Pozdrawiam

25 juin 2026
Logo de poltronesofà - Stockport

Réponse de poltronesofà - Stockport

Ciao Beata,

I hope you are well and thank you for your review.

We are very sorry to see that you have concerns regarding the installation of your furniture and the headrests not being connected correctly.

We have sent you an email yesterday, with the link to our online contact form. If you can please complete this and submit the required information back to ourselves and we can then certainly review this for you.

If required, the link that you need is https://enquiries.scs.co.uk/

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Wayne and his ‘ Dad ‘ !

Wayne first introduced us to the range of leather suits available and guided us to making the best choice.
Good salesman !

Delivered okay !

Overall Excellent !

23 juin 2026
Noté 5 sur 5 étoiles

Everything was a good experience from…

Everything was a good experience from first visiting the store to delivery. Delivered earlier than the first estimated date. Delivery staff very polite and efficient, they even told us there was an issue with the sofa

23 juin 2026
Noté 5 sur 5 étoiles

Jaz was brilliant

Staff member Jaz made us feel welcomed as we entered the store and didn't overload us with information, gave us time to explore and was immediately on hand when we had any questions.
Made a purchase that day and he was very helpful throughout.
Excellent service from all the staff we interacted with.

16 juin 2026

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