From the minute we walked in, we were welcomed by the lovely polite Gurnam who introduced himself, let us walk around and explained everything we needed. He kept checking in on us and if we needed any... Voir plus
Établissement
Changer d'établissementPortrack Lane, 0, TS18 2QA Stockton-On-Tees, County Durham,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Was approached as soon as i entered the shop by rob, he was very knowledgeable and made me feel welcome. He took 5 mins of my time to explain about the sofas and that i could pick any sofa in any mate... Voir plus
We had great customer service so far , we were welcomed at the stockton portrack lane store . The shop is really lovely and the staff are all smiling and friendly. The lady who served us is called Ali... Voir plus
had a lovely experience from start to finish! in store picking a sofa to getting it delivered! the staff in the shop were so helpful and explained everything to us and we're very friendly, then when i... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Stockton, Portrack
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Portrack Lane, 0, TS18 2QA, Stockton-On-Tees, County Durham,, Royaume-Uni
- 01642 633012
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service from the beginning to the end of the process.was kept informed of my expected…
I was kept informed of my expected delivery time regularly which was very helpful.
The crew were very pleasant, they worked quickly and professionally.
My two new sofas were constructed and ready to use.
I'm extremely pleased with the sofas, they look well made and stylish.
27 juin 2026
My corner sofa is better than I…
My corner sofa is better than I expected think I forgot slightly what it looked like.
The delivery was quicker than originally expected, the guys were very respectful nothing was too much trouble. All placed very well & rubbish taken away. Very happy
25 juin 2026
Staff very professional
Staff very professional, arrived when they said they would, put sofa together straight away. Advert re performance of company as a whole, thank you
25 juin 2026
I was told all along the way when to…
I was told all along the way when to expect them and they took care when bringing the chair in
23 juin 2026
Well I was kept well informed and they were great
Well I was kept upto date about the delivery time even upto when they set off, and the two lads that came were lovely, I couldn't fault them, very pleasant in and out in no time.
23 juin 2026
Very helpful and informed staff
20 juin 2026
Great service
Great staff all helpful nothing too much trouble delivery on time and kept informed of delivery times and the sofa is fabulous
23 juin 2026
Very quick shop was served with speed…
Very quick shop was served with speed and professionalism
20 juin 2026
Staff were not too pushy
Staff were not too pushy but very helpful in advising me on products when needed. Great choice of styles and materials. It took a while from order to delivery however delivery information was very good and the delivery crew were excellent
18 juin 2026
Lee was helpfull with us choosing our sofa
Lee was really helpful choosing our new sofa just waiting on a delivery date now
18 juin 2026
Good Service from SCS
Great Shopping experience with earlier than expected delivery for the two sofas. Discounts and finance options made us purchase two sofas from SCS this year.
16 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The delivery guys were great and very…
The delivery guys were great and very friendly and professional. The sofa is fabulous.
The only criticism we had was we only got 24 hour notice about the delivery which didn’t allow us chance to arrange for the old sofa to be removed to make space for the new one.
21 juin 2026
Réponse de poltronesofà - Stockton, Portrack
Ciao Janet,
I hope you are well and thank you for your 4* review.
I am pleased to see that you had a positive experience with the delivery team and that you are happy with your new furniture.
Please accept my apologies that you were not given prior notice regarding your delivery and for any inconvenience that this may have caused. I will certainly pass on your feedback to our Distribution Centre.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Efficient friendly took care and…
Efficient friendly took care and respected my property
18 juin 2026
Delivered a touch under 14 weeks as…
Delivered a touch under 14 weeks as stated on purchase. Delivery lads were spot on, & more than happy with everything, 5 star.
21 juin 2026
The lads went above and beyond great…
The lads went above and beyond great crew thanks again
20 juin 2026
Staff were really friendly and…
Staff were really friendly and welcoming rob at front of house was great told us everything we needed to know and helped us get the best deal we could very knowledgeable about the product and easy to talk to
19 juin 2026
Polite friendly professinal sevrice
19 juin 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.