poltronesofà - Wrexham Avis 

784
TrustScore 4.5 sur 5

4,7

Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU Wrexham, Denbighshire,, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The delivery team were amazing from.start to finish by phoning us with updates, really friendly spoke to us about the sofa and told us all the features were clean and tidy by taking all rubbish away c... Voir plus

Noté 5 sur 5 étoiles

Great service and very patient staff - as they say it's a woman's prerogative to change her mind - that's exactly what my wife kept doing.

Noté 5 sur 5 étoiles

Claire from the wrexham store was friendly informative and knowledgeable. No pushy sales all questions were answered to the best of her knowledge thank you easy transaction will use again


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Wrexham

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU, Wrexham, Denbighshire,, Royaume-Uni

  • 01978 268170

4,7

Excellent

TrustScore 4.5 sur 5

784 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(784)

16 028 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Happy Customer

Great service and very patient staff - as they say it's a woman's prerogative to change her mind - that's exactly what my wife kept doing.

22 juillet 2026
Noté 5 sur 5 étoiles

The delivery team were amazing…

The delivery team were amazing from.start to finish by phoning us with updates, really friendly spoke to us about the sofa and told us all the features were clean and tidy by taking all rubbish away couldn't fault them

18 juillet 2026
Noté 5 sur 5 étoiles

Hannah was lovely and so helpful

Hannah was lovely and so helpful. We want to the store in Wrexham, we were recommended to go there. Thank you Hannah. The other lady ,sorry don’t know he name was lovely too.

13 juillet 2026
Noté 4 sur 5 étoiles

No messing.

I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establishment.
I would have liked a little time to browse first to take more note of costings, but Suzanne did an excellent job. She wasn't 'pushy', but I did agree to more than I initially intended spending. Clever girl, an asset to your company.

6 juillet 2026
Logo de poltronesofà - Wrexham

Réponse de poltronesofà - Wrexham

Ciao Ms Rowlands,

I hope you are well and thank you for taking the time to leave us your review.

Its great to see that you were happy with the service in store from Suzanne and found her to be friendly and helpful. This is exactly what we would want for our customers and really appreciate you sharing your feedback.

Thank you for your order with us and we hope that you will be happy with your choice on arrival.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff, nothing is 2 much trouble, know everything about the products they sell, would definitely recommend to anyone wanting to purchase sofas etc

2 juillet 2026
Noté 5 sur 5 étoiles

Kept informed from the night before…

Kept informed from the night before about the time of delivery, a link to track it and a call from the delivery men approx 45 minutes before they arrived, excellent.
The gentleman who delivered and put the suite together were very polite and professional. Thank you.

20 juin 2026
Noté 5 sur 5 étoiles

Warm welcome and Free to Browse

Warm welcome, free to browse, sit and test at will with absolutely zero sales pitch. Excellent.
Questions asked were answered clearly and really good advice given when asked for.
Company representative, Jake, is a credit to the company.

29 mai 2026
Noté 3 sur 5 étoiles

The delivery charge of £125 for a small…

The delivery charge of £125 for a small chair

4 juin 2026
Logo de poltronesofà - Wrexham

Réponse de poltronesofà - Wrexham

Ciao Mrs Mountain,

I hope you are well and thank you for your review.

The delivery charge is a standard cost for all items.
I can see from your order that a promotional discount for £100 off your order delivery has been applied and deducted from the overall balance.
This is shown on your order document that was sent to you via email.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, kept upto date with the tracker, and drivers called when getting close. Brilliant service, and great quality furniture. All in all great

29 mai 2026
Noté 5 sur 5 étoiles

Excellent customer service and beautiful sofas.

We had a wonderful experience in the store. The lady who helped us was incredibly kind, patient and professional. She explained every sofa in detail, offered us hot drinks because it was very cold outside, and made us feel very welcome. The quality and design of the sofas are amazing, and the customer service was exceptional. Thank you for such a lovely experience!

20 mai 2026

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