Considering they don’t ship to the UK, the colleague who I spoke to (Mario) still spent a long time on the call providing really invaluable help and advice, owing to the fact he was previously a divin... Voir plus
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Lisez les avis des autres
I ordered a two-piece wet suit at a great price and with free shipping, unfortunately one piece did not fit but the exchange process was easy.
I needed to exchange my original purchase for a larger size. No issue in this process. The process in doing so took a bit longer than I thought it should. As I understand, credit for returns take a... Voir plus
Faber HP steel tank Caution do not buy anything that says no exchange and no return. I bought this tank because it stated in both the overview description and specifications page, that it comes with... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Coordonnées de contact
Etats-Unis
- www.scuba.com
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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👍Great Customer Service
Easy to navigate website. Simplicity in placing the order. Fast delivery and good customer service
Quick fast accurate service
Replacement gear
I lost all my dive gear in an unfortunate accident in Cozumel. I was able to order pretty much every replacement I needed from you. My only complaint is that I checked the option to have all items delivered at once to cut down on packaging. I thought that meant I would receive my order in one or two boxes. The order came in several boxes over the course of many days.
Good price on what I was looking for…
Good price on what I was looking for and Fast delivery.
Vest uncomfortable because rides up in water
Quality construction evident in Snorkel Pro inflatable vest. However, vest rides up under the user's neck in the water. Will be attaching strap with buckle to hold vest down. Vest was pricey, so surprised this wasn't done by manufacturer.
Hope you don't have to return anything
Fasts shipping, but the item I ordered was the wrong size. My issue, not anything Scuba.com missed.
However, the return process is not good. They charge a mailing label fee, even though they don't clearly state that when placing an order. They also add some other service charge that they DO NOT REFUND. So if you have a return you pay a mailing fee and lose this bunk extra charge. In total I lost about half of the amount I spent on bogus charges.
On top of this, I sent an email to inquire about the charges. They never responded. I've seen enough.
The salesperson I had was so helpful
The salesperson I had was so helpful. The new fins he recommended worked out great in Key Largo this past weekend.
Thank you,
Kirt Stillings
Exactly what I ordered
Exactly what I ordered - everything fit as described and received it quicker than I anticipated! Compared prices and was better than all of the competitors, including Amazon - the best deal. Definitely will shop there again.
First order with Scuba.com
First order with Scuba.com was a great experience. I needed Rex lens inserts for my Cressi Quantum Mask, and they had them in stock. Added a snorkel and all was shipped within 1 business day and arrived much quicker than I expected. I was worried about them since it was my first order but all that has been put to rest.
Scuba.com will now be my first stop on line to shop when I need anything. Thank you for a great experience.
phishing surveys
I was starting to shop with you more but now, your surveys that asked about a product was merely fishing for my personal info to sell. It didn't even ask about the product! It asked me a ton of personal info and then gave me discounts to other companies that I don't want and didn't ask for. I did like scuba.com now I'm less likely to shop with you after all of your predatory surveys you keep sending. Not happy at all.
Found a larger sized wetsuit no problem!
Really appreciated being able to find a wetsuit and a larger size quickly. The delivery was exactly as promised. Really like the section for used equipment and open box stuff too. Keepingscuba.com on my radar for future needs! Thank you so much!
Todo solucionado
Tuve un problema y ya me lo han solucionado enviándome un aparato nuevo
Watch was shipped when promised and…
Watch was shipped when promised and received in only a few days. Bravo!!
I'm warm now
The Cressi top and bottom are the best that I have ever had for snorkeling. Easy ordering.
I will definitely use Scuba.com again!
Scuba staff responded immediately, and professionally, and resolved the issue. I will be using Scuba.com again in the future.
This is the second order I placed with…
This is the second order I placed with Charlie. He’s great to do business with. He always explains to me what I’m purchasing and also gives me other options.
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