Considering they don’t ship to the UK, the colleague who I spoke to (Mario) still spent a long time on the call providing really invaluable help and advice, owing to the fact he was previously a divin... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered a two-piece wet suit at a great price and with free shipping, unfortunately one piece did not fit but the exchange process was easy.
I needed to exchange my original purchase for a larger size. No issue in this process. The process in doing so took a bit longer than I thought it should. As I understand, credit for returns take a... Voir plus
Faber HP steel tank Caution do not buy anything that says no exchange and no return. I bought this tank because it stated in both the overview description and specifications page, that it comes with... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Coordonnées de contact
Etats-Unis
- www.scuba.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast service
Perfect execution.
They sent the wrong product and support is falling short
Have bought from them before, until recently they sent the wrong item. Basically an easy check at the warehouse as the color choice was clearly printed on the shipping/order label and did not match the color of the product. Sounds like they have no stock and they just tried to see if I would keep the product. The support from customer support was terrible. Took me forever to get someone on the phone (had to request a callback). Now they point me to Adorama’s page/account (where my order from scuba.com is not located) and I have to waste MY time to print a shipping label (which they are yet to provide), take this to UPS, ship it back, all while out of pocket on $100 and without the product I ordered. I will but from dive rite, paragon or other reputable online scuba stores instead in the future.
Delivery was very prompt
Delivery was very prompt, product was new and in original packaging, and customer service was top notch! Price was extremely competitive. I highly recommend scuba.com!
Excellent Fins.
Fast payment & shipping. 31% off dive fins. Package tracking & delivery times.
Product info videos on website.
Professional fin for years of dive travel.
was easy to order and i received very…
was easy to order and i received very fast. Will order again
They had the options
They had the options, the specific selected parts, the price, and then they delivered.
LOVE this place!!!
LOVE this place!!!! The people are so helpful when you call. GO HERE not Amazon for your scuba stuff.
Easy return process
Easy return process. Still waiting on an exchange from the same order for sizing reasons. Haven't heard anything about that yet so better communication would be nice. No issues with the process though
Highly recommend
The customer service is great, responds in a timely manner and makes it easy to exchange for different sizes. The prices, the quality and the availability of products is amazing.
Competitive pricing, quick shipping
Purchased my first dive computer based upon the descriptions and reviews. Scuba.com had competitive prices and quick shipping. I was able to log four dives within two and a half weeks of placing my order!
Great customer service!!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








