Late delivery (5weeks late)after paying for 48hr delivery Items came damaged and even worse the pack was half full of bread so didn’t even get my full order. Third time of poor service so will... Voir plus
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I made a large order almost 6 weeks ago and despite numerous emails ,I have had no response whatsoever despite messages saying they'll respond within 72 hours. Diabolical business. Don't trust. Shame... Voir plus
Unbelievably ridiculous. Would give zero starts if I could. I ordered 13 breads on the 14th of June 2026. Contacted Seedful several times through WhatsApp, call and emails and had no answer. A mont... Voir plus
I have found mould on all loaves that I purchased recently despite the sell by date being end of November 2026 - I have sent photos and various emails to the company to no reply or acknowledgment. I h... Voir plus
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shipping very long 7 to 10 days if not more
I ordered the Heart of Nature bread, The website says 2-3 days delivery. They charge almost £5 and I got the bread 11 days after placing the order. I emailed them twice or 3 times but no reply. Its my second order, first was maybe 7 days but this time its a joke. They also removed one slice, its8 now instead of 10
Wrong delivery, no replies to communication
Nb ‘seedful’ are also trading under ‘heart of nature’. I received two deliveries of the heart of nature bread without problem. I love the bread so I signed up for the subscription. Unfortunately, I received 6 x seedful loaves (4slices each) rather than 6x heart of nature bread (8slices each). What I received is cheaper than what I paid for too. I contacted them through every suggested way and no response at all. I had to cancel my subscription and will not be buying anymore. It’s a shame because it’s great bread, just rubbish customer service.
Utterly appalling Customer Service!!!
I love the products, but this company is an absolute nightmare. No Customer Service at all, no replies to several messages for undelivered goods, absolutely baffling.
I have ordered around £400.00 worth of…
I have ordered around £400.00 worth of goods more then two years ago hasn’t arrived yet. I sent how many emails no respond. Such a shame.
Nothing has arrived after a month of waiting!
What a shame - a good product. Last time I ordered, it took a long time to deliver. Then after approximately a month of waiting, a more recent order still hasn’t arrived. I tried a scam check and found a group of unhappy customers and apparently the company has gone into administration! Here's hoping that the order will arrive one day soon…! I loved the bread!
Customer service?
Great products - but where has customer service gone??
Three messages not been replied to. Odd.
Do not waste your time and money…
Do not waste your time and money ordering!
Ordered bread on 12th October said 48 hour delivery, now the 27th October, no sign of it!
Customer service is non existent not 1 reply to 3 e mails! Clearly fraudulent and miss leading. Have raised a dispute with my card company.
The most priceless bit is they sent an e mail blaming Royal Mail at the weekend with an offer of 50% off of a further order which is just insane seeing as the order will clearly never arrive! Poor all round.
RERPOTING AS FRAUD FOR RECEIVED PAYMENT, FAILED DELIVERY AND NO CONTACT RE REFUND
LIKE MANY OTHERS
FAILED DELIVERY - NO REFUND, NO CONTACT FOR WEEKS
NO CONTACT NUMBER ON THE WEBSITE AND NOT RESPODNING TO EMAILS
WILL REPORT THEM TO AMERICAN EXPRESS/PAYPAL AS FRAUD
I have ordered from Seedful before
I have ordered from Seedful before, and although I was very pleased with the product, my order took two weeks to arrive. I’ve ordered again 14/9, and I’m still waiting! I have contacted Seedful via their website over a week ago. No response! According to the reviews, It looks as though I’m one of many! I will contact my bank and the ombudsmen.
Unfulfilled order
I have ordered from them for a while. Have experienced non delivery once before. Eventually they did respond to an email and they got the order sent. I ordered again and now I'm needing to email them again. Need this rectifying and will go via my bank if needed.
The company appears to have gone into…
The company appears to have gone into administration but it’s still allowing orders to go through on the website.
I’d always had good service up until now. My latest order was never delivered. No response from customer services either.
Thankfully I paid via Paypal so was able to get a refund.
As other reviewers have found
As other reviewers have found, this company is dreadful. My order hasn’t arrived and they haven’t responded to emails. I wish I’d checked Trustpilot first. I’ll warn everyone to avoid these grifters.
AVOIDing Heart of Nature from now on
AVOIDing Heart of Nature from now on. I ordered the offer of 6 loaves of Heart of Nature bread on Heart of Nature website, money taken, supposedly dispatched same day, Royal Mail still expecting their parcel 9 days later. No reply to emails, no number to call!
Disappointing and unlawful
We contacted Seedful via email in May to organise a large delivery to where we live. The email was responded to immediately and first impressions seemed very positive. We were in touch regularly with someone claiming to be a Seedful manager and upon payment for the order we awaited news of the tracking and shipment. Back and forth about the shipment went on for several months but to this day we never received confirmation of the tracking. Emails sent to customer services started to bounce and the seemingly helpful manager kept giving us different excuses to justify the delay in processing our refund. To date no refund has been processed, despite waiting for months. After reading these reviews it is clear there is a serious problem.
DONT ORDER awful company
After a previous bad experience a few years ago, I was tempted to try again but wish I hadn't wasted my money. Brought 6 packs in a flash sale and 2 x packs already moldy and dated until 12/25.
I have emailed company but no reply ..... why did I expect anything different after last time of no communication with an order issue.
Order not received
Order not received and according to Royal Mail tracking, the item has not been received yet. I have tried contacting 4 times today and on each occasion my email is returned with ‘server error’, even when I use the links on their website. I then read the reviews on Trust Pilot and realise I may have been scammed.
I mistakenly decided to give this…
I mistakenly decided to give this appalling co another chance - BIG MISTAKE - within a month all the bread (6 packets) has all blown - emails returned from the company…..no way to contact them. Am reporting them to trading standards….AVOID!
Incredible Bar.
I placed my order and received it within a week. The bars themselves are outstanding and nothing really compared to them with regard to clean ingredients. From reading everybody else’s reviews, they do seem to be having some administration and communication difficulties and I do hope that they overcome these and get their staffing sorted out because the company itself is a gold mine. I want to be ordering from this company for a very long time. There is nothing else on the market like these bars. They’re the only bar that I eat. I did have to contact them through email and I never got a reply and that was months ago. I have to give them five stars because of their quality of product and the delivery was no problem. I didn’t have any issues. However, I have recently noticed they have no stock on their cranberry protein bar. Again, I really hope that they can sort out whatever issues have been holding them back from being the best that can be.
Avoid
Avoid!
I received mouldy bread. I took a photo and emailed “customer services”
They offered me a refund (via bank transfer! - very strange) , I sent across my bank details. 3 weeks later no refund. I emailed to follow up to find they have blocked me. Received this message after my email failed to send “Your message wasn't delivered because the destination email system rejected your message for security or policy reasons”
Terrible unprofessional service. Poor work ethics. And bread tastes like cardboard.
Horrible
Horrible! placed an order a month ago - never arrived. they replied after 3 weeks saying that they will send it. been over 5 weeks - no food and no refund
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