Terrible return policy and completely unrealistic. I would never, ever recommend anyone buy from them. A complete joke. If you value your money please spend it elsewhere.
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Lisez les avis des autres
Amazing feeling! Love the separation.I ordered the bikinis, briefs and trunks in the rayon bamboo. Almost don’t even know you have underwear on.
First, my order came very quickly and on time. I always throw online clothing in the wash before I wear it, and the underwear came out fresh and supportive. The separate pouch perfectly separates and... Voir plus
L'entreprise a répondu
Recently purchased my first bamboo rayon boxer briefs with dual pouch design. They are so incredibly comfortable. My banana slips in right where it’s supposed to and stays comfortably in place even du... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pouches underwear featuring high quality, performance intensive fabrics, super sexy styles and groundbreaking dual pouch design,Keeps Intimate Areas Comfortable
Coordonnées de contact
Etats-Unis
- service@separatec.com
- www.separatec.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great boxers and even better customer…
Great boxers and even better customer service!!

Réponse de Separatec
Very fast delivery
Very fast delivery. Quick and easy order from start to finish. Thank you

Réponse de Separatec
Separatec mens underwear keeps it together!
I like ball support underwear. I’ve written reviews on Shinesty and Me Undies. Separatec Everyday is a little different.
They are cotton versus micro modal. So if you are a cotton-must guy, these might be for you.
They fit nice and snug around the butt and jewels, and provide overall comfort. The ball support is not as sturdy as the other two brands I mentioned above, but it is good.
They wash well. I have about pair and wear they occasionally. The double pouch idea is different. Your fly is a hole you insert your shady into, then lift from bottom to get out. That’s very different. It works when you get used to it.
I like them, but prefer the other two brands over them.
If you must have cotton, these are a good choice.

Réponse de Separatec
The product is very comfortable and…
The product is very comfortable and pleasantly reasonable in price
This are the best underwear I’ve ever…
This are the best underwear I’ve ever use they are comfortable and pleasant to wear.

Réponse de Separatec
Good underwear
Good underwear. I like the dual pouch that fits everything all in one. Price point honestly can’t be beat.

Réponse de Separatec
Great product and great service
Great product and great service. Highly recommended !

Réponse de Separatec
I don't trust this company
The website says there's a guarantee on your first order. There isn't. Customer service offers exchanges but will not under any circumstances give you a refund.
Customer service is polite, but all they do is write emails.
This could be OK if the product weren't poorly designed. The pouches are weird, and the underwear doesn't keep you in all day. The modal fabric is thin enough that it isn't comfortable against zippers and jeans. It's far more awkward to flop out of a pouch with a big slit in it because the coverage isn't complete enough.
The reviews on the site aren't legit. How can this be? Though I placed large order, I was never asked to write a review and you can't post an unsolicited one on the website.
Bad customer service
Order straight from the site instead of Amazon. You will pay more from the site but will have better choices. What I ordered from the site was sent from Amazon. They sent what ordered from the amazon facility where I live to Ohio. I don’t live in Ohio so the package was undeliverable. The company does not have a customer service number. Through email they said they would resend it. It took two weeks to get what ordered which was way past the promised delivery date. The company offered no discount Or apology. If you are going to order this expensive underwear just do it from Amazon.

Réponse de Separatec
Good product, good service, but shipping needs work.
I really like their products, honestly the best underwear I've ever had. They also did a great job with contacting me promptly to notify me that the item of my chose was out of stock, offered alternative colors as replacements, and got the order modified very quickly and shipped. The only real problem was that after it shipped took a long time to arrive, for what they charge on shipping, I expected it to be faster. It doesn't help that they use a random partial carrier I've never heard of before, I'm not sure why they can't just use priority mail. Flat rate shipping for a package my size would be less than $10, and definitely would have taken less time to arrive. Instead, they're using a cut rate delivery service that charges the same cost as the postal service and yet is somehow even slower.

Réponse de Separatec
Fantastic product...the best you will own
Fantastic product...most comfortable wears I have ever owned. Ordering was easy, convenient and quick! This is my third order, don't get me wrong, I still have the underwear from my first order...

Réponse de Separatec
Dishonest Company
I ordered size Large based on the size chart for a 38" waist, but they were way too tight. When I tried to exchange them, support refused. They claimed my items were "Final Sale" clearance because of a discount I used, even though I paid full price for the first pack and the items were not marked as clearance on the page.
Support even admitted the clearance section was "temporarily hidden" on the site during the promo. Using hidden classifications to void a satisfaction guarantee feels dishonest. I won't be ordering from here again.

Réponse de Separatec
Most comfortable underwear I have and…
Most comfortable underwear I have and the only ones I will wear from now on!

Réponse de Separatec
They aren't Separatec
They aren't Separatec. They aren't very comfortable. They squash my junk.

Réponse de Separatec
I have not received my order yet
I have not received my order yet. It was ordered on October 8 and tracking it says was expected on the 31st.

Réponse de Separatec
Sales and delivery is good
Sales and delivery is good. While it meets the mentioned functionality the quality of the product is questionable

Réponse de Separatec
Best underwear ever!
Wonderful! My boyfriend loves them. Great price and quality! Will be buying more

Réponse de Separatec
the service was great
the service was great but the new underwear are not like the first ones i got did you change your sizeing the new ones seem tigher i tried the old ones back on and they are more comfortable

Réponse de Separatec
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