Terrible return policy and completely unrealistic. I would never, ever recommend anyone buy from them. A complete joke. If you value your money please spend it elsewhere.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing feeling! Love the separation.I ordered the bikinis, briefs and trunks in the rayon bamboo. Almost don’t even know you have underwear on.
First, my order came very quickly and on time. I always throw online clothing in the wash before I wear it, and the underwear came out fresh and supportive. The separate pouch perfectly separates and... Voir plus
L'entreprise a répondu
Recently purchased my first bamboo rayon boxer briefs with dual pouch design. They are so incredibly comfortable. My banana slips in right where it’s supposed to and stays comfortably in place even du... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pouches underwear featuring high quality, performance intensive fabrics, super sexy styles and groundbreaking dual pouch design,Keeps Intimate Areas Comfortable
Coordonnées de contact
Etats-Unis
- service@separatec.com
- www.separatec.com
4,3
Excellent
425 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Comfort for balls and shaft.
Nothing special. I wanted to try something new. I love the fit and especially the separation between my little man and the testicle. I've been wearing them for a few years now and like the wide waist band vs the narrow band.
12 octobre 2025
Réponse de Separatec
Thank you for your feedback! We’re glad to hear you enjoy the fit, the separation design, and the wide waistband. We appreciate your support and hope you continue to enjoy our products!
The feel and comfort are great
The feel and comfort are great, the pouch is good also. On the functionality of the hole/hood system, I either don’t stay through the hole throughout the day or I don’t stay under the hood and not staying under the hood is a lot more agrivating than staying through the hole.
6 octobre 2025
Réponse de Separatec
Thank you so much for your feedback! We’re thrilled to hear that you enjoy the feel, comfort, and pouch of our product.
We also appreciate your thoughts about the hole/hood system — your experience helps us understand how we can continue to improve our designs.
Thanks again for taking the time to share your experience!
I didn't receive my order
I didn't receive my order. It was a Halloween gift for my son.
10 octobre 2025
Réponse de Separatec
We’re truly sorry for the trouble you experienced with your order. We completely understand how frustrating that must have been.
Our team has already processed your refund, and we hope everything is now fully resolved for you. We truly appreciate your understanding and patience throughout the process.
Your feedback means a lot to us — it helps us improve and provide better service in the future. If you feel your experience has changed, we’d be so grateful if you’d consider updating your review. 💛
Thank you again for giving us the chance to make things right.
Réponse de Separatec
Thank you for your feedback! We’re glad you’re happy with the colors and fit.
Very comfortable
Very comfortable. Probably the best support I have worn (better than Saxx, Shinesty, Weldon). Love the single pouch over the double pouch. I thought the material was a little thin. Would love to see single pouch in a trunk style.
10 octobre 2025
Réponse de Separatec
Thank you for your detailed feedback! We’re thrilled you enjoy the single pouch design. We’ll forward your suggestion for a single pouch trunk style to our product team for consideration.
Package never received
Package never received. I reviewed the delivery photos. My apartment complex has parcel lockers. The delivery person showed a shelf with many packages that does not exist in the complex office. Please refund or send my order via FedEx or UPS.
10 octobre 2025
Réponse de Separatec
We’re truly sorry to hear that you haven’t received your package yet — we completely understand how frustrating this must be.
Our team has already reached out to you directly to arrange a replacement shipment as quickly as possible. Please check your messages when you can so we can make sure everything gets resolved for you soon.
We really appreciate your patience and understanding, and we’ll make sure this is taken care of promptly.
Great quality & Feeling awesome = fits perfectly
Great quality & fits perfectly. Wish it came in bamboo or hemp in the future.
29 septembre 2025
Réponse de Separatec
Thank you for your feedback! We’re glad the fit and quality meet your expectations. We appreciate your suggestion about bamboo or hemp options and will forward it to our product team for consideration.
SeparaComfort
Personally after trying different fabrics/styles there’s no better than Quick dry athletic boxers, I have purchased this style more than once since the day they came out, & was the best decision when looking for comfort
30 septembre 2025
Réponse de Separatec
Thank you for your feedback! We’re thrilled to hear that you love the Quick Dry Athletic Boxers and that they’ve been your go-to choice for comfort. We appreciate your continued support!
The underwear are very comfortable
The underwear are very comfortable. Living in AZ where it gets hot it is nice to have the seperation. Nothing worse than having my junk sticking to my legs.
30 septembre 2025
Réponse de Separatec
Thank you for your feedback! We’re glad you enjoy the comfort and separation, especially in hot weather.
Love the classics
Love the classics. Keeps the boys separate from the man during the hot sweaty months. They fit great, comfortable all day long.
6 octobre 2025
Réponse de Separatec
Thank you for your support! We’re happy to hear the classics keep you comfortable all day long.
Loved the underwear I got
Loved the underwear I got. One issue: I have several kinds of Separatec underwear and I wanted to buy more of one of them, but there is no label on the drawers themselves to tell me what they are called
29 septembre 2025
Réponse de Separatec
Thank you for your feedback! We’re glad you enjoy your underwear. We appreciate your suggestion about labeling the drawers and will forward it to our product team for consideration.
Réponse de Separatec
We’re very sorry to hear that you felt disappointed regarding the gift offer. We completely understand how that might be frustrating.
Please note that our current promotions are designed so that only one offer can be applied per order. We truly appreciate your understanding and hope to continue providing you with great products and service in the future.
Great product
Great product! I’ve been wearing them for years! Very durable and so comfortable!
6 octobre 2025
Réponse de Separatec
Thank you for your feedback! We’re thrilled to hear you’ve enjoyed our products for years and appreciate your continued support.
The new Separatec bamboo/rayon briefs
The new Separatec bamboo/rayon briefs are the most comfortable style I have purchased yet. I have around 50 pair of varying Separatec style dual-pouch underwear. It's all I will wear.
Separatec simply keeps me dryer, all day comfort, zero stickiness, and stylish. With my latest purchase I also ordered Separatecs bulge enhancing briefs ans WOW! This is something the ladies notice from across the room. Not that it is appropriate for most settings.
I was so surprised to open my package and find a FREE, yes free black Separatec Polo shirt
6 octobre 2025
Réponse de Separatec
Thank you for your detailed feedback! We’re thrilled to hear that the new bamboo/rayon briefs are your favorite and that our dual-pouch styles have become a staple in your wardrobe. We’re also glad you enjoyed the bulge-enhancing briefs and the free polo shirt! Your support and enthusiasm mean a lot to us.
Comfort and fun
Great product and pricing. Very comfortable material and fit with fun designs.
6 octobre 2025
Réponse de Separatec
Thank you for your feedback! We’re happy to hear you enjoy the comfort, fit, and fun designs of our products.
Great product and company
Great product, competitively priced, with fair shipping and return policies.
4 octobre 2025
Réponse de Separatec
Thank you for your kind words! We’re glad you’re happy with the product, pricing, and service. Your support means a lot to us!
Fit is great but I wish they had a more…
Fit is great but I wish they had a more breathable fabric
2 octobre 2025
Réponse de Separatec
Thank you for your feedback! We’re glad you like the fit and appreciate your suggestion about more breathable fabric. We’ll share this with our team for future improvements.
Love the extra space in groin area and…
Love the extra space in groin area and comfort is amazing
25 septembre 2025
Réponse de Separatec
Thank you! We’re thrilled to hear you love the comfort and design. Your support means a lot to us!
Ease of ordering and re-ordering what I…
Ease of ordering and re-ordering what I needed plus your free gift. I will be ordering more of the walk shorts that you provided me. Thank you for your customer service.
25 septembre 2025
Réponse de Separatec
Thank you for your kind words! We’re glad you enjoyed the ordering experience and the gift. We look forward to serving you again!
Underwear for the busy, sweaty worker.
I was given a pair from my Dad and he gave my husband a pair - he liked it.
So I ordered a packet and he likes the fit.
30 septembre 2025
Réponse de Separatec
Thank you for sharing! We’re happy to hear your husband enjoys the fit and that our underwear works well for busy days.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.