Initially concerned at unfulfilled delivery for an in stock item, date being moved back 3 times. However, this was not their fault I believe, more a courier issue as delivery was to Northern Ireland.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Delivery was supposed to be Monday, one week on from the order date, but it never arrived. Phoned the following day, as there was no valid email address, and spoke to someone who was clearly reading... Voir plus
L'entreprise a répondu
Placed an order for x2 seagate 8tb hdd. Web site said they were in stock. Very urgent order. Order accepted. Paid next day delivery. Received multiple emails saying order accepted and processed, it th... Voir plus
L'entreprise a répondu
OMG, what an amazing company. Ordered 2 x aircon units, one for us and the other for elderly parents. Delivered as promised the next day. Had a question and cannot praise highly enough the customer... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The UKs best for tower, rack and blade servers, all available on next day delivery. Free advice and technical support.
Coordonnées de contact
Etats-Unis
- www.serversdirect.co.uk
3,5
Moyen
466 avis
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Quick delivery and great price
Quick delivery, great price and communication from serversdirect.
12 octobre 2024
Réponse de Serversdirect
Thank you for sharing your positive feedback on your experience with Servers Direct! We're delighted to hear that you were pleased with the quick delivery, great price, and communication you received. If you're in need of any other tech products, feel free to check out Laptops Direct for a wide range of options.
Best regards,
Naomi
Réponse de Serversdirect
Thank you for sharing your positive feedback about your smooth, fast, and efficient transaction with Servers Direct! We are thrilled to hear that you had a great experience from ordering to delivery. If you ever need more tech solutions, feel free to check out Laptops Direct for a wide range of laptop options.
Take care!
Ivy
Awesome service
Awesome product, awesome spec, great price.
Next day delivery.
Awesome service.
28 septembre 2024
Réponse de Serversdirect
Thank you for your fantastic review! We're thrilled to hear that you are satisfied with the awesome product, specs, and price from Servers Direct. Our team works hard to ensure quick delivery so it's great to know that you received your order promptly. We appreciate your kind words about our service. If you're ever in need of more tech products, feel free to check out Laptops Direct for a wide range of options.
Take care!
Mark
Ordered and paid for Saturday delivery
Ordered and paid for Saturday delivery, order never arrived. Got in touch with customer service on Monday to ask about my order, only to be told I should expect an update in 48 hours. Yeah not great!
23 septembre 2024
Réponse de Serversdirect
Hello Meagan,
Thank you for your review; we appreciate you taking the time to share your experience.
Please accept my apologies for the issues you faced with the delivery of your order.
I assure you that this has been fed back to our Logistics Team, who will work with our drivers to improve if necessary.
Your order is out for delivery today. I have issued a refund for the delivery fee, please allow 3-5 working days for it to appear in your account.
Apologies again for any inconvenience this has caused.
Kind Regards,
Dyann
Poor delivery communication
Ordered a laptop for next day delivery due to business requirements.
On day of advertised delivery there was no tracking provided.
Used customer live chat to request update, was initially told the laptop is being sent by a supplier of ServersDirect, directly to me so no tracking available.
At 5pm, I messaged ServersDirect again and this time was told they will escalate and someone will call me the next day and then closed the chat.
5 minutes after closing the chat I received an email from UPS with a tracking number and message saying the supplier had not yet given UPS the package and the delivery had just been set up with them (whilst I was on chat with ServersDirect).
Really bad delivery organisation, will probably not use again as it has reputational cost to my business.
Still waiting for delivery.
Update: laptop has been delivered.
16 septembre 2024
Réponse de Serversdirect
Hi,
Thank you for taking the time to leave us a review; we appreciate it.
Please accept my apologies for the issues you faced with the delivery of your order. This is certainly not the experience we expect our customers to have.
I assure you that this has been fed back to our Logistics Team, who will work with our drivers to improve when necessary.
We are glad you have now received your laptop. Apologies again for any inconvenience this has caused.
Kind Regards,
Dyann
great prompt delivery.
great prompt delivery.
2nd time ordering from this site and well happy with how quick the service was.
13 septembre 2024
Avis spontané
Réponse de Serversdirect
Hello,
Thank you for your positive feedback! We're thrilled to hear that you were pleased with the prompt delivery of your order. It's fantastic to know that you've had a great experience with us for the second time. If you ever need anything else, feel free to visit us again at Servers Direct.
Best regards,
Ivy
Good customer service
15 septembre 2024
Réponse de Serversdirect
Thank you for your positive feedback on our customer service at Servers Direct! We are thrilled to hear that you had a good experience with us. If you ever need assistance with servers or any tech-related products in the future, feel free to visit our other brands like Laptops Direct or Appliances Direct.
Best regards,
Naomi
Price was good delivery was quick just…
Price was good delivery was quick just a shame I didn’t get that free rucksack I was meant to
13 septembre 2024
Réponse de Serversdirect
Hello,
Thank you for sharing your feedback with us. We're glad to hear that you found our prices competitive and that your delivery was swift. We're sorry to hear about the missing free rucksack offer.
For a wide range of products and great deals, we recommend checking out Appliances Direct at appliancesdirect.co.uk.
We appreciate your support!
Mark
Electrical item supplied with an EU plug...!
Fast delivery and cheaper than Curry's Business; but unfortunately a product was delivered with an EU plug, with no instructions or advice on a suitable UK adaptor. It was not even stated on your website that this was the case and one would expect buying an electrical item in the UK, it came with a UK plug (or supplied with a suitable BS approved adaptor)?
Having contacted you; I was re-directed to the manufacturer....
I really don't see the point in selling items in the UK market that are only supplied with a EU plug?
13 septembre 2024
Réponse de Serversdirect
Hello Northern Monkey,
Thank you for your review; we appreciate you taking the time to share your experience.
I'm so sorry to hear of the issues you had with your order; this does not reflect our usual great service and goods, nor is it acceptable.
Your comments have been passed on to the relevant department, so this can be investigated and dealt with internally regarding the concerns raised in your review. Apologies again for any inconvenience this has caused.
Kind Regards,
Dyann
Réponse de Serversdirect
Thank you for sharing your positive feedback about your experience with Servers Direct. We're delighted to hear that everything arrived on time and in good condition. If you ever need more tech solutions, feel free to visit Laptops Direct for a wide range of options.
Best regards,
Naomi
Fast delivery
Straight forward buying process and kept regularly updated on the status of delivery. Paid for next day delivery on a Sunday afternoon and it arrived on Monday morning which was perfect. Price was also very competitive and the best on the market for the spec required
21 août 2024
Réponse de Serversdirect
Hello,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our buying process straightforward and that you were satisfied with the regular updates on your delivery status. It's great to know that your item arrived promptly after opting for next day delivery on a Sunday afternoon, and at the best price for the specifications you needed.
If you ever need anything else, feel free to visit Laptops Direct for more great deals and products.
Best regards,
Naomi
Réponse de Serversdirect
Thank you for your positive feedback on our quick delivery and accurate product description! We're thrilled to hear that you had an excellent experience with us. If you're looking for more great products, we recommend visiting Laptops Direct for a wide range of laptops and tech gadgets.
Take care!
Mark
In stock and delivered quickly.
I was looking for a particular model of 4g router, which I found at servers direct for a better price than Amazon. Delivered quickly, no complaints from me, would use again without hesitation.
12 août 2024
Réponse de Serversdirect
Hello,
Thank you for choosing Servers Direct for your 4G router purchase! We're thrilled to hear that you found the model you were looking for at a great price and that the delivery was quick and hassle-free. We appreciate your positive feedback and look forward to serving you again in the future.
Kind regards,
Naomi
Competitive pricing and good delivery…
Competitive pricing and good delivery service, well done I will be back for more
8 août 2024
Réponse de Serversdirect
Thank you for your positive feedback! We're delighted to hear that you found our pricing competitive and our delivery service satisfactory. We look forward to welcoming you back for more in the future!
Best regards,
Naomi
Réponse de Serversdirect
Thank you for sharing your positive experience with us! We're delighted to hear that you had a good time shopping with Servers Direct. If you ever need anything else, feel free to visit one of our other brands for more great products.
Take care!
Mark
absolutley brill may thanks
14 juillet 2024
Réponse de Serversdirect
Hello,
We are delighted to hear that you had a fantastic experience with us at Servers Direct! Thank you for your kind words and for choosing us for your needs. If you ever require more tech solutions, feel free to check out Laptops Direct for a wide range of laptops and accessories.
Best regards,
Naomi
Réponse de Serversdirect
Thank you for your positive feedback on our customer service and website! We're thrilled to hear that you had a great experience with us. If you're looking for more fantastic products and service, we recommend checking out Appliances Direct for a wide range of home appliances.
Take care!
Naomi
Late Delivery, which is unusual for servers direct.
We started using Servers Direct as their team is usually excellent at getting things delivered on time.
In fact this is exactly why we switched to ordering from them, on this occasion this item was supposed to be delivered, but on the day of delivery the item was still not marked as dispatched, instead it now showed another delivery date. The product turned up one day after the second stated delivery date, which was a little inconvenient as it meant that I had to re-arrange my work schedule in order to be there to accept the delivery. Whilst this is not a massive issue and I appreciate things can happen, this has now meant that we have missed out delivery time to our customer and in turn means we have to schedule more engineering time, and reschedule a whole project. If the delivery time was accurate in the first instance we could have scheduled this accordingly and not wasted my time, the time of the engineering team, and would not look incompetent to our customers.
The item itself is of the usual top quality and I have no complaints about the quality of products from servers direct.
6 juin 2024
Réponse de Serversdirect
Hi Rupert,
Thank you for your review; we appreciate you taking the time to share your experience.
Please accept my apologies for the issues you faced with the delivery of your order which led to cancellation.
I assure you that this has been fed back to our Logistics Team, who will work with our drivers to improve if they feel this is necessary.
Apologies again for any inconvenience this has caused.
Kind Regards,
Dyann
Ordered a HP Microserver Gen 10 Version…
Ordered a HP Microserver Gen 10 Version 2 Plus and on installation the server asks for a driver which we have been in contact with the Manufacturer. Server is still does not work. Unable to return as Servers Direct will not replace. Left with a server which is still not working no refund or replacement.
Ebuyer much more easier to deal with DOA products.
3 juin 2024
Avis spontané
Réponse de Serversdirect
Hello Mark,
Thank you for your review; we appreciate you taking the time to share your experience.
I'm so sorry to hear of the issues you had with your order; this does not reflect our usual great service and goods, nor is it acceptable.
I have logged this so we can continue to review this internally and use it to help us improve our service.
Apologies again for any inconvenience this has caused.
Kind Regards,
Dyann
fast delivery and good service
27 mai 2024
Réponse de Serversdirect
Thank you for your positive feedback on our fast delivery and good service! We're delighted to hear that you had a great experience with us. If you're ever in need of appliances, laptops, furniture, or bathroom essentials, be sure to check out our other brands for a wide range of products.
Best regards,
Naomi
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