Initially concerned at unfulfilled delivery for an in stock item, date being moved back 3 times. However, this was not their fault I believe, more a courier issue as delivery was to Northern Ireland.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Delivery was supposed to be Monday, one week on from the order date, but it never arrived. Phoned the following day, as there was no valid email address, and spoke to someone who was clearly reading... Voir plus
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Placed an order for x2 seagate 8tb hdd. Web site said they were in stock. Very urgent order. Order accepted. Paid next day delivery. Received multiple emails saying order accepted and processed, it th... Voir plus
L'entreprise a répondu
OMG, what an amazing company. Ordered 2 x aircon units, one for us and the other for elderly parents. Delivered as promised the next day. Had a question and cannot praise highly enough the customer... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The UKs best for tower, rack and blade servers, all available on next day delivery. Free advice and technical support.
Coordonnées de contact
Etats-Unis
- www.serversdirect.co.uk
3,5
Moyen
466 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Clear accurate description.
Clear accurate description.
Dispatched promptly and delivered on time.
9 septembre 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Easy to deal with
A bit of a glitch when at the payment page, but once the office was open I rang and checked that everything had gone through. Staff were very helpful and professional. Will definitely use again.
18 août 2023
Réponse de Serversdirect
Good Morning Emily,
Thank you for taking the time to leave us your feedback; we appreciate it.
It is so nice to hear that you were pleased with your overall experience with us. Apologies for the payment issues you encountered, we are glad that all is good now.
We really do thank you for your feedback and if you need support with anything please do not hesitate to contact us.
Kind Regards,
Dyann
My delivery was delivered days before…
My delivery was delivered days before stated and I am very pleased with the service.
9 août 2023
Next day delivery
30 juillet 2023
Item good, delivery not so good
The delivery of the unit that I had ordered was delayed arriving in the warehouse, and thus the original delivery date could not be met. I was kept informed of the delay and was able to adjust delivery as needed. Unfortunately, the couriers (DHL) used did not deliver as instructed, meaning that the very expensive unit was left for two days on our driveway in full view of the street. Not happy with delivery, but very happy with the AC unit.
15 juillet 2023
Réponse de Serversdirect
Good Afternoon John,
Thank you for your review. We appreciate you taking the time to share your experience.
We are truly sorry about this. It certainly is not the experience we would want you to have. I have logged this so we can continue using experiences like this to improve our services. Apologies again for any upset this has caused. I want to assure you that this has been fed back to the courier.
Should you need support with anything else please do not hesitate to contact us.
Kind Regards,
Ivy
Fast delivery and quality product
18 juin 2023
My new ElectriQ mobile a/c unit does…
My new ElectriQ mobile a/c unit does just what it says on the tin. A reasonably priced compact unit with sufficient power for medium sized rooms.
8 juin 2023
The service was exactly as promised.
25 mai 2023
A perfect customer service experience
A perfect customer service experience. Amazing. Everything was what was promised and to time. Fast and really excellent value
14 mai 2023
Good service
Fair price, quick delivery and packaging was professional. Hope to deal with them again in the future
14 mai 2023
Brilliant price and super quick…
Brilliant price and super quick delivery. Ordered one night and it was delivered the next day.
26 avril 2023
Réponse de Serversdirect
Good Morning Stephen,
First, thank you for taking the time to leave us a review; we appreciate it.
I am glad we were able to provide you with the satisfaction of our service.
Please let us know if there's anything else we can do to improve our service.
We thank you for your feedback, and if you need support with anything else, please do not hesitate to contact us.
Kind Regards
Ivy
Find another supplier
My experience has been poor. I ordered a NAS on the 17th March, I was quoted a delivery of the 31st March. I got a message on the 29th saying that they had dispatched it, but now I was quoted a delivery of the 7th April. I asked about it and was told it had gone, then got another delivery notice for nearly a month later. I got requests asking me to rate my terrible experience. I am now in the ridiculous situation of cancelling something I actually want because Servers Direct are so useless at delivery.
Oh - and they won't give me a refund until they have tried to deliver it to me and I have rejected it. It is a month one and I am out of pocket, patience so please, please buy from another firm
31 mars 2023
Réponse de Serversdirect
Good Afternoon Graham,
Thank you for your review. We do appreciate you taking the time to leave your comments.
We are truly sorry for the delays and issues you have had with the delivery of your order. We expect you to have a better service than this. I've fed this back to the relevant departments so we can deal with this internally and avoid similar scenarios in the future.
We thank you for your feedback, and if you need support with anything else, please do not hesitate to contact us.
Kind Regards
Ivy
Login details received for the key to…
Login details received for the key to download license not working. Have not had any response to my complaint reporting the same. I wish to have my money back at thid point doe to this bad service and lack of resolution
29 mars 2023
Réponse de Serversdirect
Good Afternoon Mrs Madhuri Khanolkar,
Thank you for your review.
I am so sorry to see the poor experience you have had.
I have arranged for our complaints team to get back in touch.
Kind Regards,
Ivy
Fast, Cheap and as described
Fast, Cheap and as described. I bought A grade hot swap drive and simply plugged it in and it worked.
Ordered on Monday arrived on Tuesday.
13 mars 2023
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