I did the water park and Liam was absolutely fantastic he played loads of games with us was great fun and I think he deserves a raise
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Lisez les avis des autres
Update: Following sending in a complaint I am much happier. The complaints team actually listened to me and I am pleased to say we were able to resolve the issues. Got to communicate with a person... Voir plus
L'entreprise a répondu
Share Centre has recently become part of ii interactive investor. In order to create my new account I rang and spoke to Josh B, who was new to the job he told me, but nevertheless he was amazing - he... Voir plus
L'entreprise a répondu
I have Lasting Power of Attorney for my mother who has accounts with Share Centre and Interactive Investors. I phoned the Help Centre who responded in less than 2 minutes and Erin talked me through m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Passionate about investment, our investor accounts and services are designed to make investing in the stock market easy, whether online or by phone. You can deal in a wide range of investments, we offer ISAs for straightforward, tax-efficient saving, and we make investing for your children and for your retirement hassle free.
Coordonnées de contact
Oxford House, Oxford Road,, HP21 8SZ, Aylesbury, Etats-Unis
- 01296 414141
- info@share.co.uk
- www.share.com
Quick to answer the phone and put me…
Quick to answer the phone and put me right to my problem
29 octobre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Mr Collins
Thank you very much for taking the time to provide your kind feedback.
I am glad to hear your problem was resolved efficiently and you experienced our great customer service.
I wish you well in all your future investing and I hope we can continue to provide you with a high standard of customer service.
Kind regards,
Roisin
Customer Service Associate
Very helpful patient and understanding…
Very helpful patient and understanding as I'm very new to all of this..
28 octobre 2019
Avis spontané
Great company they make dealing so easy
28 octobre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear customer
Thank you for taking the time to provide your kind feedback.
I’m glad to hear that you find our service easy to use, our motto is “Simply easier” as can be seen in our logo at www.share.com.
I wish you well in your future investing.
Kind regards,
Roisin
Customer Service Associate.
Professional , Friendly, Empathetic.
Professional yet friendly and empathetic - staff and website deliver.
21 octobre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Mr Burr
Thank you for your wonderful feedback.
The new website was designed using the feedback we’ve received from our customers, and represents a massive leap forward with regards to security, website navigation and visibility of account details. It's great to hear the changes that have been implemented are working well for our customers.
I wish you well in all your future investing and I hope we can continue to provide you with a high standard of customer service.
Kind regards,
Roisin Customer Service Associate
Have used the share centre from its…
Have used the share centre from its inception more years ago than one care to remember. Always found them to be friendly and efficient both on phone and via post. Convenient way of holding shares & ISA's in one place. Only thing that could be improved on web site is to link multiple accounts (i.e. Mr / Mrs / Mr & Mrs) with same surname and address onto one log in page - my bank does it.
21 octobre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Mr and Mrs Chitty
Thank you for taking the time to provide your feedback.
I would like to thank you for your loyalty to our service. It's wonderful to hear that we have continued to provide you with our award winning customer service throughout the years.
I am happy to confirm that it is an option to link your online accounts. I have sent you a separate email with instructions on how this can be done.
Kind regards,
Roisin
Customer Service Associate
Really on the ball with helpful members…
Really on the ball with helpful members of staff in an age when most Companies do not publish their telephone numbers. The website is clear and easy to use.
16 octobre 2019
Avis spontané
I moved my investments to the Share…
I moved my investments to the Share Centre some time ago from a broker. I find them to be professional, approachable, helpful and efficient and the fees reasonable.
15 octobre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Ms Alexander
Thank you for providing your kind feedback.
It's great to hear that you have experienced our award winning customer service since transferring your account to us here at The Share Centre.
We will always attempt to remain competitive in our market and I wish you well in all your future investing.
Kind regards,
Roisin
Customer Service Associate
Been with you for years A1service…
Been with you for years A1service thoughout One niggle can you please put your telephone numbers too the first page can never find it J L ine
10 octobre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Mr Line
I would like to thank you for your loyalty to our service. It's wonderful to hear that we have continued to provide you with our award winning customer service throughout the years.
I am sorry to hear that you have experienced difficulty with locating our contact details online. You can find our telephone number on any of our help and support topics under the heading 'Still need help'.
I have logged your suggestion regarding adding our telephone number to the front page of our website as feedback to be reviewed. Thank you very much for your feedback.
Kind regards,
Roisin
Customer Service Associate
Callum was a great precise help with my…
Callum was a great precise help with my recent problem.
The Share Centre i hope values him.
7 octobre 2019
Avis spontané
We have been with the Share Centre for…
We have been with the Share Centre for over 20 years and always had excellent service!
30 septembre 2019
Avis spontané
Problem solved
Being elderly and not calling this service before. I found it extremely easy to explain my problem and it was no trouble for the operator to correct it. Would definitely recommend this service,
30 septembre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Mrs Gater
Thank you very much for your wonderful feedback.
I am glad to hear your problem was resolved efficiently and you experienced our great customer service.
I wish you well in all your future investing and I hope we can continue to provide you with a high standard of customer service.
Kind regards,
Roisin
Customer Service Associate
Efficient, friendly and helpful.
The Share Centre are far and away the best company that I deal with. Every time I have requested assistance from them in any matter at all, whoever I have dealt with has been friendly, helpful and totally efficient. As I do not live in the UK, Brexit may mean that I have to find another company to handle my shares and I will be very pleasantly surprised if whoever I choose offers the same level of commitment that I have become used to receiving from The Share Centre.
26 septembre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Mrs Stansfield,
Thank you for your glowing feedback regarding our services.
Due to the uncertainty regarding Brexit, it is with great regret we have been informing our overseas customer's that we may not be able to provide a service to you in the event of a no deal, however I am glad to hear that your experience with us has been a very positive one.
In case we do come out of Brexit with a no deal, I would like to take this opportunity to thank you for your custom and loyalty over the years and if you require anything else in the meantime, please do not hesitate to contact us.
Kind regards,
Caera
Senior Customer Service Associate
Have used the Share Centre for many…
Have used the Share Centre for many years and always found them very helpful explaining things to a total novice who enjoys entering the share market with some fear
26 septembre 2019
Avis spontané
Efficient and cost effective share…
Efficient and cost effective share transactions.
25 septembre 2019
Avis spontané
Professional and friendly
I have been a user of the Share Centre for many years, as have all my family. Their personal service is excellent, even in times of stress, such as at tax year end, and my experience is that they are always friendly and helpful. When dealing with money, I suggest that attitudes towards customers are very important as service quality makes a big difference. I thoroughly recommend them for their professionalism and attention to detail.
23 septembre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Mrs Bradshaw
Thank you for taking the time to provide your kind feedback.
We're very proud of the award winning customer service we provide here at, The Share Centre and I am glad to hear that we are living up to our ethos of making investing "simply easier for you."
We wish you and your family well in your future investing with us.
Kind regards,
Roisin
Customer Service Associate
Great, helpful company.
Been with The Share Centre for many years and always found the staff helpful and kind. Rina helped me on my last call with them and went the extra mile to help me achieve what I wanted to. They were recommended to me and I am happy to recommend them.
20 septembre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear customer,
Thank you for your glowing feedback about our Customer Service Associate Rina! I will ensure that your kind words are passed onto her and her manger to feedback on the great customer service you received.
I wish you well in your future investing.
Kind regards,
Caera
Senior Customer Service Associate.
On a recommendation
On a recommendation, I am transferring my funds and ITs to the Share Centre. So far the service has been excellent with prompt replies to emails and, believe it or not, the staff actually ring back - a rare occurrence, I find, in the financial services industry!
Robert Perkins
20 septembre 2019
Avis spontané
Quick replies on phone
Quick replies on phone. Very convenient to have all one's trusts and shares in one place. Easy to get statements, and to read them. Phone respondents have good courtesy, knowledgeable, quick answers. Low frequent dealing rate appealing.
All in all very satisfactory. Glad I have shares in them. Quoted in the media more often these days - becoming established and respected.
11 septembre 2019
Avis spontané
Réponse de The Share Centre | www.share.com
Dear Mr MacArthur,
Thank you for your kind feedback regarding our staff.
We're very proud of the award winning customer service we provide here at, The Share Centre and I am glad to hear that we are living up to our ethos of making investing "simply easier for you."
You may of seen us as of lately on the BBC, where our Investment Research Analyst Helal is a regular speaker on various investment matters. This is always fantastic exposure for our company and we have many more planned for the future.
Kind regards,
Caera
Senior Customer Service Associate
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