shopline that uploads items gives 5 stars and then if the amount is short the people contact the customer service to additional points for buying some card q 1,000 to 37,000 per cards every items buyi... Voir plus
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Lisez les avis des autres
The website zealbao.com, hosted by Shopline, has impersonated my company based in France, which is completely illegal regardless of the country. I contacted Shopline, who responded promptly and shu... Voir plus
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Totally scam. I asked for help to set up payment by messaging Shopline, no response until they were unable to attempt your second monthly payment. It wasted my money, they refused to return my first... Voir plus
L'entreprise a répondu
Ho fatto un ordine il 14 gennaio... pacco mai arrivato e sono passati 5 mesi.... continuo a dire che vorrei il rimborso perché sono pronta a partire legalmente ma rispondono sempre di pazientare... io... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
A global smart commerce enabler that allows merchants to easily set up a full-featured online store.
Coordonnées de contact
Royaume-Uni
- www.shopline.com
1,4
Mauvais
56 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I bought mobile internet
I bought mobile internet, and they promised it would work just by connecting them, but it only works half-heartedly. So, I was able to connect my computer to this device, but I still haven't received the promised internet. Apparently, it doesn't have the card it's supposed to have, but that wasn't mentioned anywhere.
8 octobre 2025
Avis spontané
Réponse de Shopline
Hello Nikolai,we are sorry to hear about the trouble with your order, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
Utente 17695 non mi mai arrivata la merce
Sono utente con numero ordine
Zalando Privé 17695Mises à jour de l’état de l’expédition .
Non mi è mai arrivato il pacco e stanno giocando come rimpallo mandandomi sempre il numero di trak
che dice di avermo consegnato la merce è una truffa .
Non mi sta arrivando nulla
la merce non è mai arrivata .
Mi risponde il servizio cservice--shopline-buy.com
30 septembre 2025
Avis spontané
Réponse de Shopline
Hello MASSIMO,we are sorry to hear about the trouble with your order, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
This company knowingly supports and…
This company knowingly supports and promotes scam websites that steal content from real companies like mine in order to steal from the public and send them poorly manufactured garbage. I have on numerous occasions tried to flag these bad actors and have also sent proof of the stolen content to people in the company and they DO NOT CARE. Zero accountability or action take.
19 septembre 2025
Avis spontané
Réponse de Shopline
Hi Buff,Sorry to hear about your incident with the merchant. SHOPLINE is a ecommerce software provider and is not responsible for the merchant's transactions.Could you please provide the merchant's URL so we can proceed with the next steps?We are happy to inform the merchant of your experiences on your behalf, if they are in fact hosted on our platform. If you would like us to further look into this, please email us directly at global-support@shopline.com.
Angry customer
I'm a customer of one of Shopline Inc.'s sponsored companies. I have tried reaching out to both Shopline and Minceetbien because first I got over charged and then, 2 months later, recieved the exact opposite of the product I had ordered. I've gotten no response from anyone for months. I just want my $52 back.
22 mars 2025
Avis spontané
Réponse de Shopline
Hello Diane,we are sorry to hear about the trouble with your order, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
I'm user for shopline version 1.0.
I'm user for shopline version 1.0.
After the 2years, I found that customer service - bad, system updating but all my settings of members price gone.
I requested for a refund because I do not want to use the pos but they not allowed eventhough prorated.
21 avril 2025
Avis spontané
Réponse de Shopline
Hi Shuyee ,thank you for your feedback. We're truly sorry to hear about your experience.We are committed to improving your experience with SHOPLINE and resolving your issues in a timely manner. Please provide us with more details by emaililng us directly at global-support@shopline.com, or initiate a real-time chat with us in your admin panel.We look forward to assisting you.
Unresponsive Account Managers and Poor…
Unresponsive Account Managers and Poor Service
After signing the package, the supposed account managers exit the WhatsApp group and become unresponsive. Messages are left unresponded to for days.
28 février 2025
Avis spontané
Réponse de Shopline
Hi SH,Thank you for your feedback. We're truly sorry to hear about your experience. We are committed to improving your experience with SHOPLINE and resolving your issues in a timely manner. Please provide us with more details by emaililng us directly at global-support@shopline.com, or initiate a real-time chat with us in your admin panel.
We look forward to assisting you.
Very pure service
Very pure service. Tracking states parcel was delivered. Lies! I have cctv at my premises there was no parcel delivered.
Buy the comments in the reviews this seems to be a legitimate scamming site. I hope to be proven wrong but hold no hope....
16 décembre 2024
Avis spontané
Réponse de Shopline
Hello James,Sorry to hear about your incident with the merchant. SHOPLINE is a ecommerce software provider and is not responsible for the merchant's transactions.Could you please provide the merchant's URL so we can proceed with the next steps?We are happy to inform the merchant of your experiences on your behalf, if they are in fact hosted on our platform. If you would like us to further look into this, please email us directly at global-support@shopline.com.
Nothing but a scam company ordered a…
Nothing but a scam company ordered a I-phone 15 pro max, said that I received it on 11/28/24 to my zip code 01906 never received the package, I am reporting them to my credit card to get my money back
28 novembre 2024
Avis spontané
Réponse de Shopline
Hi Jean,we are sorry to hear about the trouble with your order., however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
a lot hidden charges
a lot hidden charges, a lot function u using suddenly dont give u use and want u to pay, a lots bugs not stable, commission and charges very high and always calculate wrong, customer service sucks, always ignore question or just answer things not relate, seem like a lot function, but seriously not good to use.
1 octobre 2024
Avis spontané
Réponse de Shopline
Hi Evelyn,thank you for your feedback. We're truly sorry to hear about your experience. We are committed to improving your experience with SHOPLINE and resolving your issues in a timely manner. Please provide us with more details by emaililng us directly at global-support@shopline.com, or initiate a real-time chat with us in your admin panel.
We look forward to assisting you.
I order over a month ago
I order over a month ago, every time i try to write them about my package they ignore my emails, my money is stolen, very disappointing that i fell for this stupid service
12 septembre 2024
Avis spontané
Réponse de Shopline
Hi Aiste ,we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
This is my second post due to shop line taking money and never responding to my phone calls emails and chat bot
This is my second post
Due to them taking money out of my account after stopping my account
Failed to refund my money paid due to lack of contact and not doing what I was promised
I have phoned the London number every day it’s never picked up
I have phoned the rep who never reply’s
Or answer my emails
I have contacted through there chat line and never get a responce
On Wednesday I will take out a small claims for the money spent. And time waisted
I have made my feeling known to trading standards and taken there advice
Do not touch this company if you are expecting support
They are so so poor
19 juillet 2024
Avis spontané
Réponse de Shopline
Hi Kenneth,we're sorry to hear about your experience and appreciate your feedback. We understand your frustration with the communication and account issues.Please reach out to us directly through the chat tool via the link https://www.shopline.com/ or email global-support@shopline.com,so we can resolve this matter. Thank you for your patience, and we look forward to hearing from you soon.
Absolutely Pissed Poor
Absolutely Pissed Poor
I have been using Shopline for the past two years. When I first started, any requests they said they can be done. For example, I was selling second hand pro wrestling memorabilia at the store and was using their Shopline Payment system, they suddenly requested that I should stop using their services, which I was fine with. But there is still part of the funds within that account that I cannot take out, when I asked them about it, they directed me to their Customers Service, which was mostly AI, completely useless.
Then they said I can no longer sell second hand items at my store if I want to use credit card payment services, as I have been starting my own line of products. So I asked them what I should do, then they told me just transfer everything to a new store front, and get a company which handles credit card payment then it should be straight, which I did. It turns out all the previous preorder information cannot be moved to the new store front, which still need to be fulfilled within the next month, all they said was they couldn't move it and told me to figure it out myself. If I could figure it out myself, why in the actual hell will I need them to help me problem solve issues in the first place?
Not only that, when I asked them for help, their personnel, who previously told me that they could move everything over, then asked me why should I keep ordering info and told me to get my business logic straight. I was absolutely pissed by that.
This company does not care about small accounts, and all they care is about taking money from small accounts to build their names, so they can sell to big companies, their OneShip platform is a little better, but it isn't without problems, but at least they were helpful.
17 juin 2024
Avis spontané
Réponse de Shopline
Hi Shawn,thank you so much for taking the time to write us a review - your feedback helps us to improve our product for everyone. We’re sorry to hear that your experience with SHOPLINE didn’t match your expectations. Your satisfaction is important to us, and we look forward to getting this resolved for you quickly. Please feel free to reach out to chat tool via this link https://www.shopline.com/ or email global-support@shopline.com with any further questions, comments or suggestions.Thank you again for bringing this issue to our attention.
Shopline lost my domain name!
I am using shopline for my first e-commerce webpage. On my 2nd year of domain name renewal, I try to click the link of domain name renewal sent by Shopline, it got nothing to show. After spoke to so many of Shopline agents or CS or technicians, our domain name still failed to be renewed due to a stupid error behind the whole system. We have been waiting for more than a moth time for Shopline to solve ths issue. As this website is company main income, we who will take responsible for our lost within this period??? Anyone can advice what we should do as we still been kept asking to wait for our domain name claiming until today. Shopline keep asking us to wait, saying they are trying their best to solve this issue. So when is the end for this??? Any legal action we can take?? Who we shall charge to for all of lost???
14 avril 2024
Avis spontané
Réponse de Shopline
Hi Sharon,we are very sorry to hear about the issues with your domain renewal. We understand how crucial your website is and how frustrating this situation is.We take this matter seriously and apologize for the delayed communication. Please reach out to us directly via chat tool with the link https://www.shopline.com/ or email us directly at global-support@shopline.com, so we can help you resolve the matter at hand as quickly as possible. We appreciate your patience and understanding.
Not suggested
1)The function available 4/5
2)But a lot bugs - u need to ask every day and ask them fix every day
3)The finance charges wrong every month, u need to count again urself and point to them one by one, illegal rounding up charges if u don’t aware
4) their reply speed like 3 days, if u don’t follow up they will never reply u like they never find out solution.
5) system speed so so…
Not worth it, either u go for cheaper or expensive then this if not.. a lot issues
1 septembre 2023
Avis spontané
Réponse de Shopline
Hi Evelyn,thank you so much for taking the time to write us a review - your feedback helps us to improve our product for everyone. We’re sorry to hear that your experience with SHOPLINE didn’t match your expectations.Your satisfaction is important to us, and we look forward to getting this resolved for you quickly. Please feel free to reach out to chat tool via the link https://www.shopline.com/ or email us directly at global-support@shopline.com with any further questions, comments or suggestions. Thank you again for bringing this issue to our attention.
Totally scam
Totally scam. I asked for help to set up payment by messaging Shopline, no response until they were unable to attempt your second monthly payment. It wasted my money, they refused to return my first-month payment. Horrible experience NEVER use it again, not recommend.
10 avril 2024
Avis spontané
Réponse de Shopline
Hi Kristy,thank you for your feedback,and we apologize for the issues you faced. This doesn’t reflect our commitment to customer satisfaction.We’ve improved our service online with chat support. Please reach out through the chat tool via this link https://www.shopline.com/ or email us directly at global-support@shopline.com ,so we can help resolve your concerns.We appreciate your patience and understanding.
It feels like a scam
no one has responded to my questions...left to figure it out. It's appears like it's just a program making money from your monthly fees. They say all the right things...appear in Youtube videos and other sites rate them. However, note who is rating them. It's been 4 months and pure silence...I am moving on.
Also I was trying to test it out using my paypal and the payment wouldn't work. The other option is to give you credit card information which is not an option for me.
1 avril 2024
Avis spontané
Réponse de Shopline
Hi John,thank you for your feedback. We are sorry to hear about your experience and understand your frustrations. Your concerns are important to us.We appreciate your patience and are committed to improving our communication and services. If you’d like to share more,please reach out through the chat tool via this link https://www.shopline.com/ or email us directly at global-support@shopline.com ,so we can help resolve your concerns.
Used by scammers to defraud people
You seem to have some scammers using you site to defraud people. are you bothered?
salopoe.com is a scammer
24 février 2024
Avis spontané
Réponse de Shopline
Hi Dennis,thank you for your feedback. We take allegations of fraud very seriously and are committed to ensuring the safety of our users. Pease email us directly at global-support@shopline.com, so we can investigate further. Thank you for your understanding.
SHOPLINE is a scam
SHOPLINE is a scam.
When my sub is ending, they sent an email and said they will end my plan if it is not paid.
I wanted to end my plan.
Knowing that it will end my plan, as long as I dont pay, I didnt pay.
Nothing is said about auto-renewal.
I didnt pay and they auto-renewed my subscription and charged my card on file. They did it on a Saturday and stoped them on Monday ; and they refused to refund.
Scam job.
18 mars 2024
Avis spontané
Réponse de Shopline
Hi Vegru,Thank you for your feedback. We are sorry to hear about your experience and understand your frustration. Our intention is to be transparent about our billing practices. If you have further details or concerns, please reach out to us via chat tool at this link https://www.shopline.com/ or email us directly at global-support@shopline.com, and we will do our best to assist you.Thank you for your understanding.
Ruannow site that's hosted by your…
Ruannow site that's hosted by your platform is scam and it's stealing people's money.
9 janvier 2024
Avis spontané
Réponse de Shopline
Hi Dvg, we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
Fraud and theft
I ordered from this company August 6 never received my purchases or my refund they constantly lie about returning my money I’ve emailed them over 30 times about this situation I’m very frustrated at this point that this company has committed fraud and theft against many customers and have stolen thousands of dollars and it seems their getting away with this but I’m gonna continue to fight for myself and others this company needs to be stopped immediately this is unacceptable and bad business on all levels
6 août 2023
Avis spontané
Réponse de Shopline
Hi Kelly, we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.
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