Shutters Direct Avis 

369
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

They arrived within the timescale stated. Extremely well packaged to prevent transit damage. Build quality is superb leaving only the main frame to slot together which is a very good design and easy t... Voir plus

Noté 1 sur 5 étoiles

This company lie I ordered one set of blinds turned up fine so I placed an order for the rest of my house and when they turned up they had no fixing holes. I contacted blinds directly and was told... Voir plus

Noté 5 sur 5 étoiles

Feel like we are living the New England dream. Bright and airy during the day perfectly dark at night much better than our old black out blinds. Easy to follow on line video for installation. Real... Voir plus

Noté 4 sur 5 étoiles

Conner and Holly were really helpful in helping me navigate ordering my shutters. The sample sent appears to be of good quality and hopefully I have saved a significant amount of money using Shutters... Voir plus


À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Long-lasting and incredibly stylish, our shutters are sturdy solutions to covering your windows. They help to reduce the amount of dust build-up in a home, thanks to them not being made from fabric like curtains or blinds, and guarantee beauty and satisfaction for years to come.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

369 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(369)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Product is good quality and a fair…

Product is good quality and a fair price.
Only negative is they reduce the overall size too much for clearance and ease of installation leaving too big a gap all round that needs filling somehow

22 février 2021
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Réponse de Shutters Direct

Good Afternoon Mark,

Thank you for this lovely review, we really appreciate your feedback.

Thanks, Mel

Noté 5 sur 5 étoiles

Shutters Direct - fabulous !

Extremely happy with the service of Shutters Direct. I ordered the wrong size and because I took the extra £10 insurance they made me another without charge apart from £7.95 delivery, and didn’t even take the old one back! The quality of the shutters is also excellent. I would not have any hesitation in using them again for any future shutters. The customer service was polite and very helpful and the re-made blind came within 2 wks. Superb service all round 👍

22 février 2021
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Réponse de Shutters Direct

Good Afternoon Mrs Jackson,

Thank you for your 5* review, we're glad to hear you are happy with your purchase.

Thanks, Mel

Noté 5 sur 5 étoiles

Very happy customer

Very happy customer! excellent quality shutters along with great service and easy ordering system online.

15 février 2021
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Réponse de Shutters Direct

Good Morning,

Thank you for your lovely 5* review, we are glad we could provide you with your blinds.

Thanks, Mel

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, easy to fit. Really pleased with them.

8 février 2021
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Réponse de Shutters Direct

Good Morning Chris,

Thank you for your recent 5* review.

Thanks, Mel

Noté 5 sur 5 étoiles

We were very happy with our shutters

We were very happy with our shutters.
The delivery was on time and although the
hinge pins were missing this was resolved very quickly.

6 février 2021
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Réponse de Shutters Direct

Good Morning Kathryn,

Thank you for taking some time out to leave us a nice review!

Thanks, Mel

Noté 5 sur 5 étoiles

We are absolutely delighted with the

We are absolutely delighted with the shutters. Good quality and easy to fit. We actually used these shutters as cupboard doors in the bedroom and they look brilliant. I am now looking for the next bedroom.

5 février 2021
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Réponse de Shutters Direct

Good Morning,

Thank you so much for leaving us such a positive review – we really appreciate it.

Thanks, Mel

Noté 1 sur 5 étoiles

Order took 13 weeks to arrive

Order took 13 weeks to arrive, of which didn’t fit to the measurements and so had to reorder blinds again to have to wait another 15-20 weeks!

Not worth the wait nor cost, having to also fit them yourself!!

4 février 2021
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Réponse de Shutters Direct

Good Morning Nick,

Thank you for your recent review. Unfortunately, all new orders are manufactured at the lead time advertised at the time of the order being placed, this is the same as an order being placed under the Surefit protection when there has been a sizing error.

Please accept my apologies in this matter.

Thanks, Mel

Noté 5 sur 5 étoiles

Great looking shutters

Great looking shutters. Easy to work out the measurements. Arrived as expected and fitted 3 shutters in a bay window in under an hour. Very happy with the finished installation

2 février 2021
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Réponse de Shutters Direct

Good Morning Neil,

Thank you for the kind words. We hope that you think about us again when you’re looking to purchase new blinds.

Thanks, Mel

Noté 5 sur 5 étoiles

I ordered 6 shutters from these guys on…

I ordered 6 shutters from these guys on the 4th Jan 2021, the quality was absolutely brilliant, delivery was faster than quoted at time of order (arrived on the 26th Jan) i phoned them as i had a couple of questions before i placed my order and they were quick to answer the phone and very helpful.
I would highly recommend Shutters Direct.
Thank you guys.
Mr A Allen
Guernsey CI

1 février 2021
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Réponse de Shutters Direct

Good Afternoon Andrew,

We're glad you found what you were looking for with us! It’s our pleasure to provide you with your blinds, and we hope to provide you with more in the future.

Thanks, Mel

Noté 5 sur 5 étoiles

An excellent quality product which was…

An excellent quality product which was very easy to install, looks fantastic

29 janvier 2021
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Réponse de Shutters Direct

Good Afternoon Steve,

Thank you for ordering with us and leaving this review, we're so glad to hear you are happy with your blinds.

Thanks, Mel

Noté 5 sur 5 étoiles

Quality shutters from a great company

Quality shutters from a great company.

I'd recommend these all day long.

Easy to install and they look amazing.

29 janvier 2021
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Réponse de Shutters Direct

Good Afternoon Robin,

We look forward to providing you with blinds again in the future - thanks for recommending us!

Thanks, Mel

Noté 5 sur 5 étoiles

Our shutters are fabulous

Our shutters are fabulous, we waited around 11 weeks over the Christmas period then they came a few days earlier than planned which I was delighted about. My husband had them installed in 30mins, great fit & they look so good!! I'm now ordering for our bedroom & bathroom!!

The only down side was the delivery driver, he wouldn't even slide them in my porch so left them on the front step, as I am pregnant I couldn't lift them so had to get my husband home from work. The driver said it was due to the pandemic but he would not of had to enter our home at all.

18 janvier 2021
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Réponse de Shutters Direct

Good Afternoon Steph,

Thank you for your lovely 5* review on our page, we really appreciate it. Please accept my apologies for the issues with your delivery. Unfortunately, couriers are only able to deliver contactless at the moment I'm afraid.

Thanks, Mel

Noté 5 sur 5 étoiles

Fantastic product...kept up to date…

Fantastic product...kept up to date with delivery times and arrived as promised...fitted perfectly and easy to install

18 janvier 2021
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Réponse de Shutters Direct

Good Afternoon Mark,

Thank you for your kind comments, we're glad you had such a positive experience with us!

Thanks, Mel

Noté 4 sur 5 étoiles

The Shutters eventually arrived well…

The Shutters eventually arrived well packaged and in good condition. Watch the video on the site in order to understand assembly and with the help of my son in law we managed to install them. They very well made and I would have no hesitation in ordering again. The only downside was the very long period with which we had to wait to receive them. If this could be improved it would be great. However I understand we aren’t living in normal times and I’m sure this may have contributed to the long wait. Other than that great product!! ⭐️

18 janvier 2021
Noté 1 sur 5 étoiles

Not as advertised

The product was not as described. I bought 2 sets of Premier natural oak shutters. The description informs us that the finish is a wood stain. They in fact have what I would describe as a plastic lacquer that makes the product look cheap. Not what I wanted. A case of you get what you pay for?
When the complaint was raised it was not addressed in the hope I would go away.

10 janvier 2021
Avis spontané
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Réponse de Shutters Direct

Good Afternoon,

Thank you for your recent review and many apologies you are not happy with your purchase. I can confirm you have received real wood and not uPVC.

Please accept my apologies again in this matter.

Thanks, Mel

Noté 3 sur 5 étoiles

Woodlux Silk White shutters were…

Woodlux Silk White shutters were ordered for 3 separate rooms. 1 of the rooms has fitted perfectly and looks great. The other 2 rooms had poor quality frames and had gaps in the corners once the connectors were attached. When the shutters are open in these rooms they look great, but when closed the right hand shutters sit slightly higher than the left hand side and does not look flush. The actual shutters are of good quality but not impressed with the framework surrounds.
We ordered oak shutters from this site a few years ago for our previous house and had no issues.

5 janvier 2021
Noté 5 sur 5 étoiles

Good quality

Good quality, perfect fit and easy to install using the online video as a guide. Highly recommend.

28 décembre 2020
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Réponse de Shutters Direct

Good Afternoon Alison,

Thank you for ordering with us and leaving this review, we're so glad to hear you are happy with your blinds.

Thanks, Mel

Noté 5 sur 5 étoiles

Very smart

The ordering process was easy, the shutters arrived when they were expected, were easy to fit and look very smart. They cut out all the light when in the closed position and provide more privacy than the rattan ones they replaced. We're very pleased with them and would fit them elsewhere, if needed.

28 décembre 2020
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Réponse de Shutters Direct

Good Afternoon Lorraine,

We're glad you found what you were looking for with us! It’s our pleasure to provide you with your blinds, and we hope to provide you with more in the future.

Thanks, Mel

Noté 5 sur 5 étoiles

We are very happy with our shutters

We are very happy with our shutters - excellent quality.

28 décembre 2020
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Réponse de Shutters Direct

Good Afternoon Sharon,

Thank you for your lovely 5* review on our page, we really appreciate it.

Thanks, Mel

Noté 5 sur 5 étoiles

Pleased customer

Very pleased with shutters. Good fit and good quality.

Bearing in mind they were made during Covid, with all challenges that brought, shutters were only couple days late on arriving.

Good communication and updates.

Thank you.

21 décembre 2020
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Réponse de Shutters Direct

Good Afternoon Diana,

So happy to hear you are happy with your product and our service! Thank you very much for the positive feedback.

Thanks, Mel

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