Great prices, excellent range of up to date products bought two 2 litre All Fires firexo, only disappointment is they dont do vehicle mount brackets, not Simply Extinguishers fault!!
L'entreprise a répondu
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Lisez les avis des autres
Did some research online and found them to be very competitive price wise with excellent range of products ( in our case fire extinguishers) Ordered some for home as well as family ( for keeping in th... Voir plus
L'entreprise a répondu
Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... Voir plus
L'entreprise a répondu
Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an e... Voir plus
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À propos de l'entreprise
- Service de protection contre les incendies
- aussi dans
- Fournisseur d'engins de chantier
- Fournisseur d'équipements de sécurité
- Magasin d'équipement de sécurité
- Magasin d'impressions et de signalisation
- Magasin de vêtements de sécurité
Écrit par l'entreprise
Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.
Free Next Working Day Delivery
Order before 2pm, Monday to Friday
We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.
Coordonnées de contact
4,7
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Complete failure to deliver to contract
I ordered 4 extinguishers for express delivery and paid the extra for that service. 2 arrived as expected and paid for, the other two were left in the warehouse and were received 3 days later. This missed the engineer visit arranged to inspect and commission them. Consequently another visit was required which incurred additional cost. AllI got back when I complained by phone was ‘oh sorry’. Simply not good enough. If you can’t meet deadlines don’t advertise them and charge people for a service they didn’t get.
26 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
Thank you for your review Ian, and please accept my apologies that you experienced a delay in receiving your extinguishers.
As soon as you made us aware that you were missing two extinguishers, we resolved the issue and they were delivered the next working day, as well as refunding the cost of delivery which you should have already received.
As you did not arrange the extinguisher commissioning through us, additional costs were beyond our control and we always advise customers not to book work until they have their items. While more than 98% of our deliveries are received the next working day, unfortunately, couriers do incur unforeseen issues beyond our control.
We hope you will still consider us should you need more fire safety equipment so we can prove this was a one-off.
Kind Regards,
Stuart
Fabulous product at a great price and…
Fabulous product at a great price and delivered quickly. Highly recommended
21 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
We really appreciate your review - it's always great to hear when a customer is happy with the service and products they received.
If there's anything else you need, you know where to find us.
Many thanks,
Stef
Accurate description and quick and…
Accurate description and quick and efficient delivery.
Well set out website
Thanks
30 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
Our web team works very hard to keep the information on our website up to date and in tip-top condition so our customers are not left disappointed.
Thank you for taking the time to leave us a review.
Mark
Réponse de Simply Extinguishers & Simply Safety Group
I'm glad you're a fan of our low prices and next working day delivery.
Thank you for the review,
Kerry
Great product
Great product , great price shocking delivery. Supposed to be next day took a whole week.
21 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
Ryan, please accept our apologies that your latest order took a few days longer to arrive than it should have.
As you're aware, the order was dispatched from us on time. However, the local courier seemed to have some difficulty delivering this, despite our best efforts to get the problem with them resolved.
Thankfully, this isn't a regular occurrence and you do now have the items you ordered, but it is frustrating when these delays happen. I hope you will be back again soon so we can prove this was a one-off. If you do have any issues in the future, our customer service team are always on hand to help.
All the best,
Stuart
Réponse de Simply Extinguishers & Simply Safety Group
Thank you for your order, Paul, and for leaving us a review as well.
If you need any other fire safety equipment, be sure to check us out again.
All the best,
Erin
Great price quality and service
8 mai 2024
Avis spontané
Réponse de Simply Extinguishers & Simply Safety Group
Three of our best features! Thanks for the review, Martin.
Many thanks,
Stuart
Réponse de Simply Extinguishers & Simply Safety Group
Thank you for the review Christine - lots of our customers are loving our P50 self-service fire extinguishers too.
All the best,
Stef
Short delivery time.
24 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
Our warehouse team work very hard to get things packaged safely and out the door as quickly as possible. Thank you for sparing the time to leave us a review.
Many thanks,
Mark
Réponse de Simply Extinguishers & Simply Safety Group
We monitor our prices regularly to make sure we're offering our customers the best prices we can without compromising on quality.
Thank you for your review,
Paul
Paid for extinguisher plus certificate
Paid for extinguisher plus certificate, received extinguisher but not certificate
21 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
Thank you for your review.
As discussed with my colleague yesterday, as part of the British Standard, for any fire extinguisher to be certified, a service engineer is required to attend your site. They not only confirm that the extinguisher has been delivered in perfect working order (as good as couriers are, it isn't unheard of for things to get damaged from time to time), but they also ensure it is the right fire extinguisher for the location and the fire risks which are present.
Unfortunately, you did not purchase the certification service. However, if this is something you still require, please do not hesitate to get in touch with us and we'll try our best to get this booked in with your local engineer as soon as possible.
All the best,
Stuart
The next day delivery worked well other…
The next day delivery worked well other than the delivery window being 8.00 to 18.00.
17 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
Thank you for the review Paul, and I'm glad your item arrived the next day as stated.
Unfortunately, due to the length of our ladders, these have to go on a bulk delivery service and the courier we have to use for delivering them are unable to offer precise delivery windows like our other couriers.
Kind Regards,
Kerry
Réponse de Simply Extinguishers & Simply Safety Group
Well, it sounds like we really hit the nail on the head on this occasion!
Thank you for the review Sara.
Erin
Excellent customer service
Excellent customer service. Easy to contact and returns and refund expedited incredibly quickly.
8 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
That's nice of you to say, thank you Catherine. We get that mistakes happen when ordering, or people simply don't need as much as they thought to get a job done, which is why we offer free and easy returns.
Many thanks,
Stef
Ordered and delivered within 24hrs…
Ordered and delivered within 24hrs brilliant service as always 👏
12 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
Thank you for your review and your repeat custom Michael. When customers keep coming back, we know we must be doing something right, and it's even better when you spare a few moments to let everyone else know too.
We look forward to supplying you again.
All the best,
Stuart
Réponse de Simply Extinguishers & Simply Safety Group
Our kerb ramps are a very popular item as they have many uses.
I'm glad you're happy with the quality of your product, and we'd welcome any feedback on how we can improve so we receive a 5-star review next time.
Many thanks,
Stuart
Réponse de Simply Extinguishers & Simply Safety Group
We check prices regularly to make sure our customers are always paying the best price.
Thank you for the review, James!
Mark
First Class Service
First Class Service, Highly Recommended.
Ordered and Item on Wednesday received next day as promised
18 avril 2024
Avis spontané
Réponse de Simply Extinguishers & Simply Safety Group
Thank you for all of the praise you've sent our way Pam - we really appreciate it.
All the best,
Kerry
The price of the product was reasonable…
The price of the product was reasonable and competitive, the delivery was quick and reliable.
4 avril 2024
Réponse de Simply Extinguishers & Simply Safety Group
Thank you for sharing your thoughts on our service, John. We do appreciate your review and are glad you found our service deserving of 5 stars!
Many thanks,
Stuart
Excellent buy and delivery.
Very pleased with the prices and the products. Delivered within 48 hours. Excellent service. Will buy from the company again.
29 mars 2024
Réponse de Simply Extinguishers & Simply Safety Group
When you need anything else again, be sure to let us know.
We ensure we only stock the highest quality products and regularly monitor prices to make sure they're the lowest around.
Thank you for the lovely review.
Stef
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