James arrived on time as arranged and was very thorough in testing the system including the battery life of all sensors. He explained everything he was doing and also mentioned the panic alarm. We dis... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great service and advice. Peter really understands the needs of our church and doesn't treat us like a corporate company but a charity wanting to be safe and have extinguishers required but realisin... Voir plus
L'entreprise a répondu
Holy Trinity Church Tidworth and hall fire extinguisher check. 13th July 2026. I gave a great 5 star rating because the visit was so good. I had a very pleasent phone call to say our Fire service... Voir plus
L'entreprise a répondu
We made a mistake setting our alarm and couldn't reset it, risking annoying the neighbours by it going off in the middle of the night. A Chubb engineer came very promptly and solved the problem with o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
- Agence de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt and efficiant service.
10 juillet 2026
As always Graham was prompt efficient…
As always Graham was prompt efficient and thorough and very respectful thank you
17 juillet 2026
Your engineer arrived promptly
Your engineer arrived promptly. He was very pleasant and efficient and soon sorted out the problem
17 juillet 2026
NHS site service
During your visit to our site, you removed all out of date fire extinguishers (normally kept for training) This has led to me needing to use operational stock rather than out of date stock. This was not ideal. This was not completed by Matt (it was the engineer before his visit) The current engineer is engaging and communicates effectively.
10 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Chubb Fire & Security UK
Dear Jane,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Prompt efficient service with…
Prompt efficient service with recommendations given immediately.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good product and experience with Chubb
Good product and experience with Chubb, but mostly because we have a great local engineer who has looked after us for a number of years, Ted.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Tino,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good staff
Cort Lewis has been with you for many years now and is always courteous, professional and very personable. A credit to your company and hence why I still deal with you.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Patrick,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer phoned us to agree a time…
The engineer phoned us to agree a time to visit, arrived at the agreed time and solved the problem in a few minutes.
16 juillet 2026
Réponse de Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Timely and efficient
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent service from a very competent…
Excellent service from a very competent engineer on his first visit to service our system.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
always well done.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Mr Golland,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
We have been using CHUBB for last…
We have been using CHUBB for last twenty years and never had any issue.
The staff is very professional and courteous.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Imran,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Appointment made with ease and…
Appointment made with ease and technician called beforehand on day of appointment. Clearly knew what he was doing and was very pleasant in the process.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Peter
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Peter,
We are glad to hear that you are satisfied with the service, Your feedback is valuable to us.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Too expensive
Too expensive
Chubb want paying before the work is done.
Ive emailed them to say ive found a reputable company more than half their costs.
They haven't replied.
10 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Julie,
We are very sorry to hear about the issues you faced in regards to pricing. We would appreciate the opportunity to address your concerns.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Sincerely,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Alison,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Pleasant experience
Phone call from engineer about an hour before he was due to arrive was very helpful.
Very polite and efficient individual.
17 juillet 2026
Réponse de Chubb Fire & Security UK
Dear Barbara,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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