Have had very good communication with staff. Arshad has been great very helpful every time he attends our site. Suggests different options. Follow ups have been good.
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Lisez les avis des autres
Christopher Warren was the engineer on site today carrying out the quaterly preventative maintenance visit. He is familar with the site, follows our protocols and always checks in with me before and a... Voir plus
L'entreprise a répondu
David Barker attended to service our Fire extinguishers at the Workshop. David is always very polite, helpful and extremely knowledgeable of his trade. he takes the time to explain and answer any quer... Voir plus
L'entreprise a répondu
The engineer came promptly and reassessed a persistent issue with our intruder alarm. He diagnosed the problem, installed a solution, and promised follow-up if it didn't prove 100% successful. This... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- aussi dans
- Agence de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
12 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The engineer came out early as…
The engineer came out early as requested as we have children who are very sensitive to noise, he explained everything he was going to do and was polite and just got on with the job.
13 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
GREAT SERVICE
7 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Mary,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Mitchell was very kind and…
Mitchell was very kind and understanding and mostly very re-assuring with our fire alarm problem, It has defiantly put our minds at rest.
14 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I had told chubb in September about the…
I had told chubb in September about the business being transferred to another company yet still they sent out an engineer to perform work which was signed for by someone. I have since spoken to a chubb representative that reassured me they would take care of it, but I am still receiving emails about the work carried out at the business address that was sold.
14 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Dave,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Kept informed of estimated arrival…
Kept informed of estimated arrival time. Explained what he was doing. Was very courteous.
7 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Bernie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Madhu,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Lovely efficient and friendly service
Lovely efficient and friendly service. Thank you.
13 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Christopher,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Neil,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Solomon the engineer is always helpful…
Solomon the engineer is always helpful and very thorough.
14 octobre 2026
Réponse de Chubb Fire & Security UK
Dear St Andrew's Church,
Thank you for your wonderful review for Solomon! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
tec had what i needed there and then…
tec had what i needed there and then got me up to date with every thing and was very helpfull and polite all the while.
spot on service from your guy.
many thanks
14 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Brendan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer & Chubb
This is down to Chris Kerrigan he is prompt, friendly and knowledgeable.
Brilliant asset to Chubb and John Lewis
11 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Jase,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Robert,
We appreciate your kind words! It's great to hear that our customer service team was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Staff were great!
7 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Giacomo,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Very pleasant and helpful young man
14 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Anna,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent service from Chubb .the team…
Excellent service from Chubb .the team was professional and friendly.
13 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Sana,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Efficient and helpful
14 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Martin,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Friendly staff
14 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Graham,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
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