Have had very good communication with staff. Arshad has been great very helpful every time he attends our site. Suggests different options. Follow ups have been good.
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Lisez les avis des autres
Christopher Warren was the engineer on site today carrying out the quaterly preventative maintenance visit. He is familar with the site, follows our protocols and always checks in with me before and a... Voir plus
L'entreprise a répondu
David Barker attended to service our Fire extinguishers at the Workshop. David is always very polite, helpful and extremely knowledgeable of his trade. he takes the time to explain and answer any quer... Voir plus
L'entreprise a répondu
The engineer came promptly and reassessed a persistent issue with our intruder alarm. He diagnosed the problem, installed a solution, and promised follow-up if it didn't prove 100% successful. This... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Installateur de systèmes de sécurité
- aussi dans
- Agence de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de matériel de protection anti-incendies
- Magasin d'équipement de sécurité
Écrit par l'entreprise
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Coordonnées de contact
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Royaume-Uni
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excellent
12 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Very quick service from office then…
Very quick service from office then again excellent service from. Scott our engineer.
13 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Michael,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Amazing Chubb the guy was so kind and…
Amazing Chubb the guy was so kind and helpful I have yearly contract been with them yrs
14 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Belinda,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service that you have received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Rob,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Duncan,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Simon is a very good engineer
Simon is a very good engineer, he knows our sysytem and nothing is a problem
6 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Gary,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick revision of booked appointment…
Quick revision of booked appointment and all checked thoroughly by a capable and experienced agent …. Thank you
6 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Cecillia,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent work
Arrived with perfect timing as I had to phone and delay the appointment for an hour. Courteous, experienced and knowledgeable and excellent service. I felt reassured everything was in good working order. A great service, thank you very much.
10 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Mary,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick t resolve the problem
Quick t resolve the problem, engineer was on site within the hour of reporting the fault.
3 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Staff friendly and helpful
13 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Josie,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Routine inspection by engineer Kevin
Routine inspection by engineer Kevin. He has been coming to our house for many years and we appreciate the continuity. Polite and efficient as usual.
6 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Mr Nunn,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer was on time
The engineer was on time, polite, respectful of property, explained queries.
13 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Joan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
great service
6 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very knowledgable and helpful
3 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Lisa,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Agent was very understandable
Agent was very understandable, and when he wasn't sure he seeked advice to get the job booked in. Nice, rapid and smooth (4 hour callout, can't complain with that).
13 octobre 2026
Avis spontané
Réponse de Chubb Fire & Security UK
Dear Simon,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was excellent as always
The engineer was excellent as always, credit to chubb
13 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Yearly check on Fire extinguishers
Your representative arrived on time and is a personable, courteous, and efficient young man.
13 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Peter,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Réponse de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Prompt, Proficient & Professional
Simple process of booking in yearly maintenance visit. Dean, our engineer was prompt and proficient as always. We receive professional guidance during the site visit whenever any changes are required. A pleasure to work with Dean and the company.
9 octobre 2026
Réponse de Chubb Fire & Security UK
Dear Chris,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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