Simply Safe Car Seats Avis 

Bought an Axkid Minikid from Gabi a few months ago, communication was great, fast delivery. Seat is perfect and my daughter loves it. I feel so much better knowing she’s in the safest seat possible for as long as possible. Appreciate all Gabi does in educating and helping people on this important topic for free on the FB site too.

Fantastic experience from start to finish with Simply Safe Car Seats!
Gabi was really attentive and provided lots of information about the best car seat for my toddler.
Once ordered, the car seat was sent out extremely quickly and Gabi was able to advise on the fit and ongoing support.

Thank you very much for your support and advice! X

I had been looking at erf carseats for a while and was in the car seat safety uk FB group run by this business owner.
I asked for advice in the group and was advised to get an axkid minikid 2 by the admin based on height, weight and age.

I was pleased to receive the seat quickly after ordering, but thats where the good experience ended!

I installed the seat and couldn't get a good fit for my baby. His head was flopping round like a ragdoll every time he fell asleep.
I tried to contact simply safe carseats via phone and messenger unsuccessfully so I posted for help in their FB group with photos.

The owner eventually replied but was very offish and rude for no reason as my post was just asking politely for help! She told me that my 9 month baby "needs to learn to hold his head up when he is asleep!"
How on earth a baby has control over their head when asleep i do not know!

I requested the owner to contact me which she never did. I commented on another post about this seat from another person and was again met with a rude and unhelpful response.

I called her out for not providing the support she promises and now I have been blocked from her group altogether!

Awful retailer I wish I never spent my money with her for this non existent customer service/support.

Stuck with this seat and headflop and no help now!

EDIT:

I have shown the owner screenshots of the fact that I have been unable to send a message on Facebook to their business page and a phone call to actually speak to someone is far easier.
I originally posted in the owners own group asking for help and got told my baby should learn to keep his head up. I reinstalled the seat and then got no response on my post so when I saw her speaking to someone else I tried to ask on this message thread due to no response to my request ro be contacted

Super fast postage! Gorgeous seat and love information posted on the page.
Fit checked done over Facebook messengers to know my baby is the safest they can be!
Thank you

I’ve ordered two car seats from Simply Safe Car Seats in different years, and both times I’ve been impressed by their outstanding customer service. Quick, helpful, and genuinely caring. All my questions were answered promptly, and it’s clear they prioritise safety above all else. That’s exactly why I came back, and I’ll definitely be ordering from them again when it’s time for the next upgrade.

⭐️⭐️⭐️⭐️⭐️ Amazing company and caring owner – Britax Römer Max-Safe Pro

We were so lucky to receive the Britax Römer Max-Safe Pro as a gift from the wonderful Gabi following conversations from her group on Facebook Car Safety UK, and it’s the best present we’ve ever gotten.

It was easy and hassle free to install, feels incredibly secure, and our little one is so comfortable and happy in it.

Thank you Gabi, for your kindness, generosity and the relief I now have seeing how safe, secure and comfortable my baby is.

Highly recommended this company for vast knowledge from an owner who is genuinely passionate about car safety for children.

Excellent advice and service, the seat that was recommended was very comfortable and exactly what we needed! Very fast delivery, 5 stars!

Ordered a carsear about 10am and arrived next day which was super impressive.
Had extra support (fit check) and owner (Gabi) has been very helpful.

This is my second purchase from Gabi. Really fast delivery once again. Requests for fit checks and install checks were replied to almost immediately, which certainty isn’t expected but I was really grateful for. I’ll be back when it’s time to buy a HBB. Thanks again!

Bought two car seats and iso bases for my newborn twins (Be Safe). Absolutely amazing! Better than any other ones we viewed in our opinion.
Our two decided that they would come early too by 6 weeks so teeny tiny. Purchased Preemie Inlays designed specifically for them too. Cannot fault them at all! If you want the best in safety for your lil ones, I highly recommend these seats! Super easy to use too. Pricey...yes, but you cant put a price on safety in my opinion and they're going to last significantly longer than any other infant carrier we looked at. The next stage also rear faces to 6 years too, so worth every penny!

This is my 3rd or 4th purchase from Gabi and as always, prompt delivery, excellent customer service and after care support. Will always be my go to!!

Ordered multiple car seats over the last year and the service has been excellent. Seats always delivered next day, and aftercare like fit and installation checks provided via Facebook messenger.

Excellent sellers of safe car seats. Gabi is so helpful at fit checking and reassuring you about safe use. Highly recommend them

I bought 2 seats from this seller. One seat was missing a part and the company took no accountability for the missing parts, fobbed me off to sort it with someone else then blocked me from arranging a return. I had no replies from them for nearly 2 months. The seller was cocky, sarcastic and unprofessional. I would not recommend a purchase from this company, terrible customer service. If you want a seat that's incomplete then by all means waste your money

Got a great offer on my car seat from this company and next day delivery for free. Great aftercare received with advice on installation and fit. Thank you!

always happy to help with recommendations, installs etc. Quick delivery. Will be purchasing from here again! 🩷

I have bought all of my most recent carseats from here (5 in total) and not had an issue with any of them. Always had amazing customer support too. Yesterday I purchased my most recent one for my son, the label was printed instantly and had a dispatch email right away! Received it today. Would always recommend to everyone I know!

This is my 2nd purchase from Gabi at Simply Safe, super fast delivery 1st time, 2nd time the label didn't print but as soon as this was sorted the seat arrived the following day. I'd recommend this lady to anyone. As a nana I want my grand babies travelling the safest they can for as long as they can. Will certainly be taking my custom back to her again when I need the next stage carseats

After exchanging a few messages on Facebook asking for recommendations on what car seat would be suitable- I bought the Axkid Minikid 2 (which was a quick delivery!) and when I felt unconfident on the fit, the help and advice I received was really helpful and I didn’t feel judged 😊

Joined the group ‘’car seat safety uk’’ on Facebook to learn more about safety for my first child. I have learned so much in this group, the admins (including the owners of this business) provide free support for everyone that needs it as well as fit/installation checks on car seats of all kinds, not just the ones they sell. My baby is in the higher centiles, meaning not all car seats would be a good investment as he would grow out of them quickly, without joining this group I’d have never known that! I was reccomended the axkid minikid 2 through the group and quickly snapped one up before they sold out, purchased from simply safe, it was dispatched the next day and came 2 days after ordering. I then sook advice on the fit and installation in the group and as always advice was provided. If you can support a small business, let it be this one. And join the Facebook group while you’re at it :)