Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I nearly decided not to buy from this shop after reading some of the reviews here, but I’m so glad I gave it a try because I was not disappointed at all! The delivery was super fast, the packagin... Voir plus

Noté 5 sur 5 étoiles

I ordered 1 product for every step of a normal Korean skincare routine, that Dr Melaxin stuff that is circulating right now, the. 'peel shot' is not good for sensitive skin like mine... Voir plus

Noté 1 sur 5 étoiles

My order was not delivered. It took them over 2 months to 'investigate' during which I had to send them a crime reference number and follow up over 8 times. They provided no proof of delivery but refu... Voir plus

Noté 5 sur 5 étoiles

First time buying K beauty products online, and there are so many retailers! Skin2Seoul had my items in stock and offered fast shipping. I received my items exactly as expected. Plus some lovely freeb... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Industrie cosmétique
  3. Magasin de cosmétiques

Écrit par l'entreprise

Discover the secrets of Korean Beauty at Skin2Seoul, your one-stop destination for glowing skin and timeless elegance. We offer an extensive range of authentic K-Beauty products, from innovative skincare essentials to trending makeup must-haves, all designed to enhance your natural beauty.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

983 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 10 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(983)

76 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing service and delivery

Amazing service and delivery. Packaging was great and the product was delivered safely intact. Product itself feels great on my skin and is starting to make a noticeable difference. Service was great from placing of the order to the delivery. Overall, exceptional experience and would order again.

26 mai 2025
Noté 5 sur 5 étoiles

Great service

Great service! Lots of options for Korean Skin Care, and the package came quickly and securely. Will definitely be buying from them again.

8 mai 2025
Noté 5 sur 5 étoiles

Beautiful cosmetics by Joseon

My product came in lovely packaging, I've been using it for a few days now and can already notice a difference especially as I have older skin.
Lovely would recommend.

23 mai 2025
Noté 2 sur 5 étoiles

My order has been stuck on London for…

My order has been stuck on London for over a week

21 mai 2025
Logo de Skin2Seoul

Réponse de Skin2Seoul

Hi Jawan,

Thank you for your feedback. We understand your frustration regarding the delay in your parcel's delivery and appreciate the opportunity to clarify the situation.

We dispatched your order on 22nd May, and our records indicate that it departed the UK promptly. Upon tracking the parcel, we can confirm that it is scheduled to leave the UK shortly. Delays of this nature can occasionally occur due to factors beyond our control, such as customs processing or high volumes at mail centres. We apologise for any inconvenience this has caused and assure you that we have fulfilled our commitment on our end.

If you have any further concerns or require assistance, please do not hesitate to contact us directly at Customersupport@skin2seoul.co.uk.

Kind Regards,

Skin2Seoul Customer Support Team.

Noté 5 sur 5 étoiles

5 star review

Along with an order so well packaged, it came with a lovely message with a 15% off discount for my next purchase and a free sample of a serum. I was really happy with my order from here at Skin2Seoul

12 mai 2025
Noté 1 sur 5 étoiles
Logo de Skin2Seoul

Réponse de Skin2Seoul

Hi Soumya,

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations.

We want to assure you that the products you purchased have an expiry date of December 2025, and we take great care to ensure all items shipped are within their shelf life. Regarding your return request, we promptly responded to your email, confirming that returns are accepted. However, we have not received the returned items as of now.

We value your feedback and are committed to improving our services.

Kind Regards,

Skin2Seoul Customer Support Team.

Noté 5 sur 5 étoiles

Happy customer

I really like the products I purchased.
Delivery was fast. It has been my third time I placed an order with Skin2Seoul.

12 mai 2025
Noté 5 sur 5 étoiles

10/10 - My go to for Korean skin care

My go to for Korean skin care! From the ordering, to delivery, to the unboxing experience - this is by far my favourite brand. They have the most competitive prices, hard to find products, and are definitely a trustworthy company. Would recommend to all my skincare girlies!!!

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Dr Althea’s 345 cream.

I brought Dr Althea’s 345 cream.
The order came promptly was very pleased with that and as for the product I cannot say as I only started using it.

9 mai 2025

L’expérience Trustpilot

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