SK:N Avis 

This was my first appointment with Skin Clinics in Liverpool.
Victoria (RN) explained in detail the service and what it will entail. Staff was welcoming and confident with their practice.
Can’t wait to start my sessions!

Lovely staff, great service, had laser treatment several times before and have had no issues

First visit, received a lovely welcome from Katrina, friendly and informative, putting us at ease instantly. Concerned for our wellbeing, during a heatwave, she moved us to a cooler area of the clinic. Dalia has provided a treatment plan providing optimisim for the future. Both Katrina and Dalia very professional and reassuring.

Brilliant service as always, staff are always friendly and I would highly recommend skin to anyone it will change your lives. X

I had a consultation and treatment today with Katerina. She was professional and knowledgeable and I am happy with the treatment that was recommended. Whilst Katerina recommended some skin care products to compliment the procedure, there was no pressure to purchase anything, which I was worried about before my consultation. I would recommend this clinic.

During my appointment at Chester for laser treatment, Dalia made me feel at ease, was very knowledgeable and caring. I particularly liked her checking how I was feeling during treatment, and ensuring that I had medication if needed. The whole experience was enjoyable! Thank you.

Always an amazing experience at SK:N Nottingham!
Dr Tracy Xu and Nina are just the most lovely, calm and professional people! You are so looked after from start to finish with Nina. And Dr Tracy does such a fantastic job, questions and concerns are always answered by both!

I have had CO2 Laser and fillers over the last few months! I am really happy with the services iv received!

If you want a personable and professional team then look no further than SK:N Nottingham!

Thank you to all!

I would give them a higher rating if I could, I came into sk:n for hair laser removal so glad I did - it’s been life changing. Can’t thank Katrina and Anna enough. I have and will be recommending everyone to sk:n Chester, they’re amazing!!

Meg is a very brilliant skin clinician.
She is polite, professional and knowledgable.
I have been with skn since 2008 and I highly recommend this clinic.

They were really helpful. Explained all the procedures in such simple terms. It was an interesting consultation experience. I’d be going back for my treatments soon.

Jodat is super caring and skilled. I’ve done Microneedling with her and I always feel like I’m in good hands. She explains things clearly and helps me understand what the treatment does and how to take care of my skin

Fantastic results and really friendly staff!

I am a return patient of the clinic, most recently Dr Zeina at the Milton Keynes clinic removed my facial pigmented seborhheic keratosis under local anaesthetic. He is very thorough, professional and caring in his approach The whole consultation and procedure was a smooth and painless experience. All the support staff were very pleasant and professional also. It's good to feel that you are in safe hands witn health-related matters...5 stars, they deserve them!

Excellent service and everything fully explained. Process was quick and painless. Highly recommend

Very pleased with the service in the Norwich Skin clinic. Been wanting laser hair removal for years and was worried about pain. But everyone reassured me and everything was well explained. Still having my sessions but already very happy with results. I can already tell a significant difference. Can't recommend enough

My experience at the Melksham sk:n clinic was extremely disappointing from start to finish.

I booked a consultation after my GP confirmed I was suitable for treatment and recommended sk:n as a reputable clinic. Before anyone even asked what I was coming in for or listened to my concerns, the priority seemed to be taking payment. I was required to pay the £50 consultation fee immediately, and when I attended my appointment, I wasn't allowed to leave until the 'practitioner' double and triple checked that I had paid (even though I wasn't allowed to make an appointment without paying this fee?) It seemed the fee collection took priority over understanding or helping the patient.

The consultation itself lasted around 10 minutes. Rather than receiving a clear diagnosis or treatment plan, I was told the clinician wasn't sure whether the treatment was appropriate and suggested I book another consultation with a different clinician at an additional cost of £185. I left no better informed than when I arrived.

Concerned by the lack of certainty, I sought a second opinion at another reputable clinic (Revitalise Skincare Clinic in Bath). They diagnosed the issue, carried out the treatment, and arranged follow-up appointments all in the same visit. That experience made it very difficult to understand why I had been asked to pay an additional £185 simply to establish whether I could have the treatment.

The way my complaint was handled was just as disappointing. My calls went unanswered, so I had to drive to the clinic to speak to the manager in person. I was promised a response within a week but heard nothing for two weeks and had to chase them myself. The response I eventually received did not accurately reflect what happened during my appointment, including claiming I had declined a skin scan that I was never offered.

Based on my experience, it's easy to see why the clinic often appears to be empty. The service felt inexperienced, the complaints process was unprofessional, and I was left to chase a resolution every step of the way.

I would not recommend this clinic.

I just had my cyst removed today and wow they made me feel so comfortable, spoke me through every step to make sure I knew every detail to reassure me. When the procedure was in process, it was done with care and success within less than 10 minutes. Will be recommending to everyone and will definitely be going back for anything else needed in the future.

Simona was very knowledgeable and explained the laser procedure with care and clarity. I look forward to starting my treatment.

Visited SK:N Chester in June and July.
Very warm welcome from Katrina who made me feel very welcome and couldn’t have been more professional.
I was introduced to Gary the Surgeon who was so informative and allayed any fears I had. He talked me through the procedure and put me completely at ease. The procedure itself went exactly as described and the after effects were even better than he had told me.
Overall from the first visit to the aftercare they have been excellent and would definitely recommend them.
Big thanks once again to Katrina and Gary.

Katrina and Gary were both great, went in for a minor surgery but explained everything and made sure I felt completely comfortable and knew what was going to happen. The distraction conversation was very good and made me feel at ease and made the surgery fly it. Couldn’t fault it