Visiter le site web

Sky - 28 North End, Croydon Avis 

40
•
TrustScore 4.5 sur 5

4,5

Entreprise de télécommunications
Écrire un avisVisiter le site web
Écrire un avis

Établissement

Changer d'établissement

Sky Shop, Unit 4, 28 North End, CR01UB Croydon, GB

•
02034 220360

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I visited to buy Samsung A 57 mobile. But that was very expensive 624 £. I checked in argos 459 £ with same specifications. I know that 624 was included earbuds. But its doesn't make good sound earbud... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

"I had a great experience with Malik in the sky store in West Croydon branch. The staff were friendly, helpful, and provided excellent customer service. Malik were attentive to my needs and made the... Voir plus

Noté 5 sur 5 étoiles

Prakash has been marvellous. He is very professional, knows his product inside out and is very friendly and helpful. I would highly recommend both him and the Croydon store.

Noté 1 sur 5 étoiles

Most reviewers were unhappy with their experience overall. Sky refuse to sent my puk code after cancelling my mobile contract for over 4months and charging the mobile every month Many customers e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Coordonnées de contact

  • Sky Shop, Unit 4, 28 North End, CR01UB, Croydon, Royaume-Uni

  • 02034 220360

4,5

Excellent

TrustScore 4.5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(40)

10 755 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

I visited to buy Samsung A 57 mobile

I visited to buy Samsung A 57 mobile. But that was very expensive 624 £. I checked in argos 459 £ with same specifications. I know that 624 was included earbuds. But its doesn't make good sound earbuds come with mobile but the price is too high. Please at least some reasonable amount should be.

13 avril 2026
Avis spontané
Logo de Sky - 28 North End, Croydon

Réponse de Sky - 28 North End, Croydon

Hey there, we’re sorry to hear that the price of the Samsung A57, including the earbuds bundle, didn’t feel reasonable compared to other retailers. We understand how important it is to find the right balance between features, accessories, and cost.

If you’d like, we can take another look at the available offers and see whether there’s an alternative package or promotion that better suits your expectations.

You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks for taking the time to share your thoughts — we’re here whenever you need us. - Thanks, Allan.

Noté 5 sur 5 étoiles

Very helpful

Prakash was very helpful and clearly explained all of the options and packages available to us. Thank you

6 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Sky refuse to sent my puk code after cancelling my mobile contract for over 4months and charging the mobile every month

Most reviewers were unhappy with their experience overall. Sky refuse to sent my puk code after cancelling my mobile contract for over 4months and charging the mobile every month Many customers expressed dissatisfaction with the service and customer support, often finding it difficult to reach an agent and experiencing issues with contract updates and problem resolution.

Sky refuse to sent my puk code after cancelling my mobile contract for over 4months still waiting, and they are charging the mobile every month. i been held to my account, i have just paid this month bill, hoping to receive my puk code, they did not call back as they promise. i was charge a late payment this month. You can not speak to a customer service, they put you on hold and cancel the phone later, severally, they promise to email the puk code and yet still waiting for, is unfair and is not professional. i been with SKY over 13years, they say they value my loyalty, as soon as i decided to another service provider, its taken me nearly a year , it took me nearly 6months to move my broadband to another provider

Ive been stuck in a shelve only to wait another month to pay mobile phone again! can somebody help!!!!

4 mars 2026
Avis spontané
Logo de Sky - 28 North End, Croydon

Réponse de Sky - 28 North End, Croydon

Hi there,

We’re really sorry to hear about the experience you’ve had. Waiting months for a PAC or PUK code, being told you’ll receive call backs that never happen, and being charged after cancelling your contract is incredibly frustrating, and absolutely not the standard of service we want any customer to experience.

You should never be left feeling “stuck” on an account or chasing the same issue for this long, especially after being with us for over 13 years. We understand how upsetting and unfair this must feel, and we’re genuinely sorry that you’ve been struggling to get this resolved.

It’s also extremely disappointing to hear that your calls were disconnected and that you were charged a late fee while still trying to sort out the issue we should have helped with. That isn’t acceptable, and your feedback will be passed on so we can look into what has gone wrong and improve the support we provide.

If you still need help, please get in touch using the links below. We’ll make sure you’re guided to the right team:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thank you for taking the time to share what’s happened. You deserved far better support than this. Thanks, Becca.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus