Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementTelford Shopping Centre, Town Centre, TF3 4BX Telford, Shropshire, GB
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Lisez les avis des autres
Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issu... Voir plus
L'entreprise a répondu
Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from v... Voir plus
Tom was very helpful in saving us money and making some recommendations about in app benefits we weren’t using- much easier and less frustrating than phoning in …I’d recommend any sky customers pop in... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Telford Shopping Centre, Town Centre, TF3 4BX, Telford, Shropshire, Royaume-Uni
- 01952 291552
4,6
Excellent
41 avis
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Les gens ont aussi consulté
Go see Liam and the lads very helpful
Go see Liam and the lads very helpful
21 août 2026
Avis spontané
I went to speak to the guys about my…
I went to speak to the guys about my phone signal and they were able to fix the problem for me straight away, they were very polite, friendly and helpful. I would definitely recommend.
17 août 2026
Avis spontané
Neil in Telford shopping centre was…
Neil in Telford shopping centre was very approachable and helped us sort what we wanted. Dealt with the questions we asked and we got the deal we wanted.
17 août 2026
Avis spontané
Tom was fantastic sorting sky out for…
Tom was fantastic sorting sky out for me today quick and easy and also sorted the sky go app on my phone. Highly recommend. Great service
15 août 2026
Avis spontané
Very helpful.
Warren was fantastic, very helpful answered all my questions clearly and got me a great deal for sky with all the packages for my new flat!!
12 août 2026
Avis spontané
Tom was really friendly and helpful
Tom was really friendly and helpful.
No pressure and really knowledgeable.
Took the time to explain all the features.
11 août 2026
Avis spontané
Tom was wonderful and very helpful…
Tom was wonderful and very helpful finding my a good deal :))
11 août 2026
Avis spontané
Very helpful so easy Tom was brilliant
Very helpful so easy Tom was brilliant
We felt totally at ease .
9 août 2026
Avis spontané
Tom was very friendly and helpful
Tom was very friendly and helpful. Brilliant service. Thank you
8 août 2026
Avis spontané
Fantastic customer service
Fantastic customer service. From Michael Excellent advice and a very personable man. Easy to deal with. Great experience.
7 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Not very happy
Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping to a budget but raj just put them on and when I got home I noticed a email saying thank you for adding content. I would let people know not to stop for raj as all he cares about is badgering to get a sale.
7 août 2026
Avis spontané
Réponse de Sky - Telford Shopping Centre, Telford
Hi there,
I'm really sorry to hear about your experience. I can completely understand how frustrating it must be when you're trying to stick to a budget and find that services have been added to your account that you weren't expecting.
It's disappointing to hear that you left the conversation with the impression that the full details of the offer weren't made clear. I can appreciate why receiving an email confirming additional content had been added would come as an unwelcome surprise, especially if it wasn't something you felt you had agreed to.
I understand your concerns, and it's important that customers feel fully informed about any products or offers being discussed so they can make the right decision for their circumstances.
If you would like to discuss this in more detail, please use the contact details below:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. I'm here whenever you need me.
Thanks,
Jennifer.
Michael made the switch so easy and…
Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from virgin and saving me some money. Well done. Highly recommend
5 août 2026
Avis spontané
Hi raj was very excellent today and…
Hi raj was very excellent today and help me cut my old contract down in price and have received more for less now that I have join sky.
3 août 2026
Avis spontané
Michael was really helpful and even…
Michael was really helpful and even though I couldn’t get the deal I wanted - as not a new customer! - he sorted my new phone for me.
2 août 2026
Avis spontané
Michael was brilliant
Michael was brilliant, very helpful, friendly approachable. Told us everything we needed to know with switching and made the process absolutely seamless!
1 août 2026
Avis spontané
Michael was excellent in helping us…
Michael was excellent in helping us sorting the best deal
1 août 2026
Avis spontané
Michael was very helpful and friendly
Michael was very helpful and friendly
Helpful solve problem
30 juillet 2026
Avis spontané
Michael saved us a lot of money from…
Michael saved us a lot of money from app applications and gave me a good deal for my birthday for a new sky glass TV and everything was done very well. Very polite and professional
30 juillet 2026
Avis spontané
Michael has been really helpful through…
Michael has been really helpful through the process of switching. A great help.
29 juillet 2026
Avis spontané
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