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Sky - Telford Shopping Centre, Telford Avis 

54
•
TrustScore 4.5 sur 5

4,7

Entreprise de télécommunications
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Établissement

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Telford Shopping Centre, Town Centre, TF3 4BX Telford, Shropshire, GB

•
01952 291552

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issu... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Tom was very helpful in saving us money and making some recommendations about in app benefits we weren’t using- much easier and less frustrating than phoning in …I’d recommend any sky customers pop in... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Coordonnées de contact

  • Telford Shopping Centre, Town Centre, TF3 4BX, Telford, Shropshire, Royaume-Uni

  • 01952 291552

4,7

Excellent

TrustScore 4.5 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(54)

10 752 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Not very happy

Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping to a budget but raj just put them on and when I got home I noticed a email saying thank you for adding content. I would let people know not to stop for raj as all he cares about is badgering to get a sale.

7 août 2026
Avis spontané
Logo de Sky - Telford Shopping Centre, Telford

Réponse de Sky - Telford Shopping Centre, Telford

Hi there,

I'm really sorry to hear about your experience. I can completely understand how frustrating it must be when you're trying to stick to a budget and find that services have been added to your account that you weren't expecting.

It's disappointing to hear that you left the conversation with the impression that the full details of the offer weren't made clear. I can appreciate why receiving an email confirming additional content had been added would come as an unwelcome surprise, especially if it wasn't something you felt you had agreed to.

I understand your concerns, and it's important that customers feel fully informed about any products or offers being discussed so they can make the right decision for their circumstances.

If you would like to discuss this in more detail, please use the contact details below:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. I'm here whenever you need me.

Thanks,
Jennifer.

Noté 5 sur 5 étoiles

Michael made the switch so easy and…

Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from virgin and saving me some money. Well done. Highly recommend

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Michael was brilliant

Michael was brilliant, very helpful, friendly approachable. Told us everything we needed to know with switching and made the process absolutely seamless!

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Michael gave me a great deal to switch…

Michael gave me a great deal to switch from talk talk and explained how all the apps I get can be put on different devices. Saved money and what a great salesman. Highly recommended
Thank you me ginger man. lol.

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Glad we stop to talk

The sale rep was very helpful understanding and we was able to save £780 over the next 18 Months Compared with the other broadband provider. Thank you for your time

22 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

Sales good customer service awful

Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issue wrong quantity of equipment turned up not willing to rectify the mistake had to unfortunately cancel after 48 hours sky help desk not interested.

12 juillet 2026
Avis spontané
Logo de Sky - Telford Shopping Centre, Telford

Réponse de Sky - Telford Shopping Centre, Telford

Hi John,

Thank you for your review. I'm delighted to hear Liam was able to help you find a great deal and provide a positive sales experience.

I'm sorry to learn things didn't go as expected with the equipment delivery and that this impacted your order. I understand how disappointing that must have been, especially after finding a package you were happy with. Your feedback about the support you received has been noted, as this isn't the experience we aim to provide.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Thanks, Nicole

Noté 5 sur 5 étoiles

Raj was great

Raj was great, he go me an upgrade on tv and phone, extremely helpful, polite and all round an amazing person!
Thanks again Raj!

2 juillet 2026
Avis spontané

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