Sky - Westfield London, White City Avis 

An engineer has visited my Home Today.
His name is LEROY. He is so friendly, patient and smart. I had answers of all of my questions.

I have been waiting for my landline to be fixed for months. I am so glad that he was the one who visited today.

Sky put the phone down on me and we had no Sky at all during BAFTAs. Guess they have streaming problems.

27 years as a loyal customer (VIP) member, what a joke.
My subscription has increased by 10 percent and as a OAP i just can’t afford it anymore.
When I contacted Sky they couldn’t give a damn and just handed me over to the cancellation department which were equally unhelpful, I expected them to try and retain me but no.
If this review stops even one person from this greedy organisation I’ll be happy.

I walked into the Westfeild London store to talk about broadband deals and was met with incredibly customer service by Azmul and Harshil! They were very patient with me, with my many questions and explained everything single breaking down each product what the benefits are to me and what it would cost me and ultimately save me in the long run! 10/10 experience

Noor was excellent, and very helpful in setting up our internet and tv package! Thank you for all your help!

Noor has been very helpful and talked me through the whole process, I am so pleased with my package and will come back to see him again, he’s a wonderful assset to your team and a great representative of Sky

I visited Sky today to explore a new home broadband and Noor was super helpful and guided us to the best choice for our need.
Thank you!

Everything they loose your phone even tho your paying for it and when you want to send back a phone they csnt send you a temporary phone

Great service

Noor was excellent!

Terrible at giving me the help I required to rectify the issue. Do not recommend sky to anyone

We saw a chap called Noor. He was so kind and patient with an elderly lady. He was extremely helpful in explaining things. Highly recommended.

Joanna at the Sky store in Westfield was absolutely brilliant. She took the time to properly sort out my Sky TV and broadband package and made the whole process so easy and stress-free.

I’ve never been into a Sky store before and honestly didn’t think I ever would — but after this experience, I don’t think I’ll ever use the phone service again.

I’m going back to get my phone sorted too. Highly recommend asking for Joanna if you’re visiting the store!

Excellent store. Noor was very helpful and knowledgeable about the various options.

I rang to purchase a new data plan for both my phones?
9 minutes was completely WASTED by being pushed around by SKY’s useless software or AI chat system?
The SKY agent on the phone was BRILLIANT and very helpful but to get to her was a complete NIGHTMARE !!
Do something SKY !!

See u have learned disability and you're very helpful and you listen to me and now the boosters working lovely thank you very much

The guy was very nice and good customer service

Very good customer service shahbaz has helped through 2 days of stress we thank him very much very quick.

Great customer service from Shabaz popped into sky at Westfield sheperds bush solved my problem in 15 mins after having to spend 9 hours on phone calls to call centre all staff should be as accomplished as shabaz many thanks

I was served by a very nice young lady called Joanna. She was able to sort out my new contract for a mobile phone and iPad and she linked it all on MySky app. She was very professional very polite and very approachable.