Sky Parking Services Avis 

238
•
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

On the return journey to Bristol Airport we called skypark as instructed. They were unprepared, didn’t have enough drivers and we had to wait 1.5 hours before our car arrived. This was after 6 phone c... Voir plus

Noté 1 sur 5 étoiles

I wrote an email to BristolSkyPark, asking if my car would be left in a field, or parked in a secure compound. For some reason, they won't answer my question. For that reason, I will use the official... Voir plus

Noté 1 sur 5 étoiles

Awful don't use this service the van was old and smelly the driver useless and hard to understand when he talked. Dropped us off and mumbled to pick us up at same place on return arrival. Our return f... Voir plus

Noté 4 sur 5 étoiles

Having used SP in the past we were more than happy with the service when going into booking this trip away I stupidly managed to book the wrong dates in the excitement of getting our upcoming hol... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Espace de parking

Informations provenant de diverses sources externes

We compare airport parking and lounges at all major UK airports.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

238 avis

5 étoiles
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2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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2,1

Tous les avis

(238)

14 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

excellent efficient service

I booked escape lounge through sky parking services. Their prices were good, the purchase was easy, emails were received quickly, I would not hesitate using sky parking services in the future, very impressed.

15 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

We found out at 6pm last night that the…

We found out at 6pm last night that the cruise we were due to go on had been cancelled due to the coronavirus so i emailed straight away to try and defer our booking to be told no as you haven't given 48 hours notice. I wasn't after a refund just to defer until we can rebook. Cant believe that with everything going on discretion cannot be used in this instance.

13 mars 2020
Avis spontané
Logo de Sky Parking Services

Réponse de Sky Parking Services

Sorry to hear that you are not happy. As you were only able to email in late last night (after you heard that your cruise was cancelled) to advise that you couldn't make your booking which was early this morning, we didn't receive it in time to be able to fix it for you.

We act as a booking agent and pay lounges and parking providers upfront - This means we need to confirm any cancellations or date changes with them otherwise we are still charged for the booking. Normally we can do this between 9-5:30 during the weekdays. We are doing our best to move bookings for any customers affected by coronavirus but sometimes we need a little more time to process things.

Kind Regards
Sky Parking Services

Noté 5 sur 5 étoiles

Honestly the fastest and quickest…

Honestly the fastest and quickest response from Mark and Will who helped with rescheduling my booking. Both of which super friendly and was so reassuring especially considering the current global issues of the Coronavirus and its knock on effect with travel plans. Thank you Sky Parking Services!!

12 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Cancelled trip

Unfortunately we had to cancel our trip but were refunded our payment straight away with no hassle at all

2 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Booked Airport Lounge

I needed to make a small change with my booking so contacted customer services. The response was very helpful and was sorted out quickly. I received an email confirming my changes promptly. I would certainly use Sky Parking Services again and have recommended them to friends.

23 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and polite

I had an issue when making my booking online, the payment went through but had no confirmation of booking. I contacted customer service and explained what happened, Mark was brilliant all dealt with and sorted instantly- no problem at all. He was very helpful and polite, would definitely book with them again.

10 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

WEB SITE VERY EASY TO FOLLOW &…

WEB SITE VERY EASY TO FOLLOW & INFORMATIVE,BOOKING COMPLETED VERY QUICKLY & CONFIRMATION RECEIVED IMMEDIATELY. HAVE USED THE SERVICE BEFORE AND AS I WAS PLEASED WITH IT, I HAVE RETURNED.

3 janvier 2020
Avis spontané
Noté 1 sur 5 étoiles

Very very disappointed NOT meet and greet

Very very disappointed as paid for meet and greet and it is in fact a car park that is nearby to the airport entrance. You even have to go into a reception area to hand over your keys. This is NOT meet and greet. Misled and annoyed.

2 janvier 2020
Avis spontané
Logo de Sky Parking Services

Réponse de Sky Parking Services

If you had complained in September 2019 when you parked we would gladly have helped.

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