Sky Parking Services Avis 

238
•
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

On the return journey to Bristol Airport we called skypark as instructed. They were unprepared, didn’t have enough drivers and we had to wait 1.5 hours before our car arrived. This was after 6 phone c... Voir plus

Noté 1 sur 5 étoiles

I wrote an email to BristolSkyPark, asking if my car would be left in a field, or parked in a secure compound. For some reason, they won't answer my question. For that reason, I will use the official... Voir plus

Noté 1 sur 5 étoiles

Awful don't use this service the van was old and smelly the driver useless and hard to understand when he talked. Dropped us off and mumbled to pick us up at same place on return arrival. Our return f... Voir plus

Noté 4 sur 5 étoiles

Having used SP in the past we were more than happy with the service when going into booking this trip away I stupidly managed to book the wrong dates in the excitement of getting our upcoming hol... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Espace de parking

Informations provenant de diverses sources externes

We compare airport parking and lounges at all major UK airports.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,1

Tous les avis

(238)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing booking service and amazing…

Amazing booking service and amazing parking. I needed to change my parking the night before and it was no trouble!

26 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

Just enough time to amend Kirstin and all good. Many thanks for the excellent review.

Noté 5 sur 5 étoiles

I inadvertently booked the incorrect…

I inadvertently booked the incorrect terminal lounge. Sky parking services sorted it with less than 24 hours to go - amazing service. Would recommend. Thanks 😊

5 août 2023
Avis spontané
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Réponse de Sky Parking Services

Very pleased all sorted for you and thanks for the great review.

Noté 5 sur 5 étoiles

Great service

Great service. I made an error in my booking (completely my own mistake) and they responded to my email within an hour and amended the booking as requested. Very happy with the quick and efficient service

5 août 2023
Avis spontané
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Réponse de Sky Parking Services

Thanks Amy, happy all sorted for you.

Noté 5 sur 5 étoiles

Booking error

Made a booking but managed to book wrong one , they was so helpful even though it was a non refundable booking they helped me

3 août 2023
Avis spontané
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Réponse de Sky Parking Services

Happy to help Teresa. Thank you.

Noté 5 sur 5 étoiles

I made an error when booking to use the…

I made an error when booking to use the Aspire Lounge, customer services were great!

They rectified the problem and refunded me the difference with no hassle, super efficient thank you!

31 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

Glad all sorted. Thanks for great review.

Noté 5 sur 5 étoiles

5star Customer Service

I recently booked online and for some reason my booking was not confirmed via email. I emailed the team who quickly sorted my booking and sent the confirmation email. Fantastic customer service ⭐️⭐️⭐️⭐️⭐️

25 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

A big thanks Nic, great review.

Noté 5 sur 5 étoiles

5 Star Customer Service

It was my first time using this company after they were recommended by family members and I will definitely use again in the future. Their Customer Service goes above expectations and they were very helpful and friendly.

1 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

Big thanks Amber. Very happy we got this sorted for you.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very pleased to book our car park. Highly recommended to everyone.

15 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

Many thanks Zibi, very welcome words.

Noté 5 sur 5 étoiles

Customer service

I double booked and they were very fast in replying the email and refund one of the bookings

14 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

Glad we could help you. Valued customer.

Noté 5 sur 5 étoiles

Above and Beyond

Staff were extremely helpful in helping me book an airport lounge for a party of seven. There were several emails back and forth until it was sorted and I really appreciated the patience staff showed me because I wasn’t clear about exactly what I wanted to book initially! They persevered, went above and beyond and sorted it all out for me. Thank you so much.

6 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

Group bookings invariably take time as back and forth with the lounge to ensure access.
Great result and a great review Angela much appreciated.

Noté 5 sur 5 étoiles

On short notice I booked for the lounge…

On short notice I booked for the lounge on terminal 1 with this company !!! I got first class service !!! Value for money and great staff definitely recommend and will definitely use them again .

9 juin 2023
Avis spontané
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Réponse de Sky Parking Services

Glad to help and thank you for the great review.

Noté 5 sur 5 étoiles

Customer Care at the forefront…

With all companies it not about making a mistake it's how you deal with it when it happens. I can't prise Sky Parking Services enough on how quickly and effectively they dealt with the issue. They ticked every box they listened, they reassured and they resolved the matter to the customers satisfaction. I definitely be using them again.

12 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

Many thanks.
Thank you for your encouraging words Mrs Hutchinson.

Noté 5 sur 5 étoiles

100% satisfied

Update
Sky parking services contacted me and have dealt with the issue brilliantly. They have given me a full refund of the booking costs and are also going to reimburse me my fuel cost.
Just to clarify sky parking services are the booking agent and not the actual service provider.

After booking a meet and greet service at Leeds Bradford airport through this company. My daughters and I were left stranded at the airport on our return 3 hours on Sunday evening as the phone number we were given was going straight to voicemail. In the end my husband had to make the 120 round trip to pick us up at 11pm
I eventually got an answer from the number the following morning.
I ended up having to drive 160 mile round trip that day to collect the car. Was promised to be reimbursed for the fuel costs when I arrived but when I got there they said I had to email and ask for a refund.

9 juillet 2023
Avis spontané
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Réponse de Sky Parking Services

Thanks Susan. Very happy this has been resolved for you and many thanks for the great review.

Noté 5 sur 5 étoiles

Super helpful staff

Super helpful staff, I made a huge error on my booking and they resolved it promptly and without any hassle. Really appreciate the great customer service 😊

20 juin 2023
Avis spontané
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Réponse de Sky Parking Services

Glad to help and appreciate the great review.

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